Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,731 Reviews of Courtesy Acura - Service Center
Sort by
March 23, 2021
Did not explained all options available in favor of customer. Needed a little more professionalism from the person making the first contact with the customer. customer. Needed a little more professionalism from the person making the first contact with the customer. More
by manu.sharma.ma
Verified CustomerEmployees Worked With
Do not remember the employee name
March 23, 2021
Service is great, so was. Vanessa. However no more surveys. This is the 3rd request. I’ve already done another. Thanks. skip the minimum number of words. surveys. This is the 3rd request. I’ve already done another. Thanks. skip the minimum number of words. More
by SVEINRK
Employees Worked With
March 23, 2021
Great customer service. Professional, friendly and fixed my car quickly ! I took my car to a different mechanic, and they were unable to find the problem; Courtesy found and fixed the issue in less than 3 h my car quickly ! I took my car to a different mechanic, and they were unable to find the problem; Courtesy found and fixed the issue in less than 3 hours! Thank you ! More
by METCALFLINDA
Employees Worked With
Malachi Endley
March 22, 2021
Michael was awesome! Set me up for a test ride in a requested TLX while I had service done on my RDX. Got to test drive the loaner for 24 hours. Thanks again! requested TLX while I had service done on my RDX. Got to test drive the loaner for 24 hours. Thanks again! More
by JLHCSU
Employees Worked With
Michael Osborne
March 22, 2021
Great service and I appreciate the high level of professionalism. They have always made sure all my needs are met. I would highly recommend them. professionalism. They have always made sure all my needs are met. I would highly recommend them. More
by ABELCHRIS76
Employees Worked With
March 22, 2021
Dave Weinberg was great! He kept me informed on the status of my service, was friendly, attentive and thorough about all that was performed on my RDX! status of my service, was friendly, attentive and thorough about all that was performed on my RDX! More
by ontiverosaj
Employees Worked With
Malachi Endley
March 21, 2021
Always great service and helpful service writers. Have been with Courtesy Acura for nearly 20 years now. Also worked with Connor who has also been very helpful. been with Courtesy Acura for nearly 20 years now. Also worked with Connor who has also been very helpful. More
by john1965
Employees Worked With
Other Employees :
Matt, Dennis Craig, Malachi Endley, Michael Osborne
March 20, 2021
The sales person I worked with was very professional and kind. However, my car was not cleaned like it was supposed to be. There was also a delay in getting me an suv to drive. The snow was bad and in reque kind. However, my car was not cleaned like it was supposed to be. There was also a delay in getting me an suv to drive. The snow was bad and in requested an suv for safety reasons. After waiting, my sales person was able to fund me an appropriate suv for the weather. More
by ALIS84
Employees Worked With
Michael Osborne
March 20, 2021
Quick, efficient service. David Weinberg did an excellent job keeping me informed and providing the service. xxxxxxxxxxxxxxx xxxx xx xxxxxx x xx xx x x excellent job keeping me informed and providing the service. xxxxxxxxxxxxxxx xxxx xx xxxxxx x xx xx x x More
by jeff.allison
Employees Worked With
David Weinberg
March 19, 2021
Excellent customer service. The staff members were very efficient, helpful, and courteous. They took care to answer my questions and ensure my satisfaction. A positive experience. Grateful! efficient, helpful, and courteous. They took care to answer my questions and ensure my satisfaction. A positive experience. Grateful! More
by AM de Jong
Employees Worked With
David Weinberg, Malachi Endley, Michael Osborne
