4,727 Reviews of Courtesy Acura - Service Center
This dealership always goes above and beyond. They were able to schedule me for new tires and get me in the day I called!! Excellent service able to schedule me for new tires and get me in the day I called!! Excellent service More
Vanessa was very communicative and responsive and walked me through all of the details and followed up. Overall a great and thorough job by both Vanessa and the team. Everything was verified and Vanessa did me through all of the details and followed up. Overall a great and thorough job by both Vanessa and the team. Everything was verified and Vanessa did the due diligence to make sure to remove work that had already been completed. More
It was very straightforward and efficient. They were very friendly and timely and the service was good. Will be returning in the future next time. friendly and timely and the service was good. Will be returning in the future next time. More
We have purchased three new vehicles from Courtesy Acura over the years. Our recent service experience with Vanessa H. as our advisor was top notch. Vanessa did a great job coordinating diagnosis with the over the years. Our recent service experience with Vanessa H. as our advisor was top notch. Vanessa did a great job coordinating diagnosis with the service team and communicating results to us throughout. Vanessa also coordinated use of a loaner vehicle for us while our MDX was in the shop. Based on this (and other experiences), there is no doubt we will contact Courtesy Acura when it is time to purchase another vehicle. More
David was excellent to work with and made the whole process much easier for us! He kept us fully informed throughout the time our vehicle was in your shop process much easier for us! He kept us fully informed throughout the time our vehicle was in your shop More
Staff was very friendly and when I checked out, my service professional went through everything that was checked, even though I just had basic, routine maintenance. I will continue to frequent Courte service professional went through everything that was checked, even though I just had basic, routine maintenance. I will continue to frequent Courtesy Acura! More
When I called my dealer who sold me the car, I could not even get them to answer the phone. I called Courtesy Acura which is closer and I am so glad I did. My new car would not start in the freezing weath even get them to answer the phone. I called Courtesy Acura which is closer and I am so glad I did. My new car would not start in the freezing weather we just had. I spoke with Michael Osborne in service. He was so kind and helpful. We set an appointment immediately. When I arrived, I had planned to wait on the repair. Instead, he had a loaner waiting for me, so having to hang around! They took care of all my concerns. Michael is very good at his job. The customer service at this dealership is the best. I highly recommend them. More
My experience was very good. I was well informed about problem issues with my 2001 MDX (532,000 plus miles). After discussing details with representative parts were ordered and work completed to my satisf problem issues with my 2001 MDX (532,000 plus miles). After discussing details with representative parts were ordered and work completed to my satisfaction. In addition, vehicle was washed/cleaned very good. My review interior mirror was very loose, however someone tighten/fixed it, and now does not turn downward when going over a bump. I'm noting this because I did not indicate any problem with this item - bottom line this impressed me, in addition the work performed was excellent and individuals I spoke to were very patient and polite. Good name - Courtesy Acura. More
I bought the car there, and have continued to have it serviced there for over 10 years plus. They have earned themselves a loyal customer! serviced there for over 10 years plus. They have earned themselves a loyal customer! More
Great customer service . Very friendly and helpful, they let me use a loaner the entire time my car was in the shop. Glad they are my local dealer let me use a loaner the entire time my car was in the shop. Glad they are my local dealer More