4,866 Reviews of Courtesy Acura - Service Center
Friendly, one-on-one, personalized service. Making appointment was fast and easy. Loaner vehicle made a big difference in regards to convenience. Facility and drop off was clean and organized. appointment was fast and easy. Loaner vehicle made a big difference in regards to convenience. Facility and drop off was clean and organized. More
Fast and Prompt Service I had a windshield that needed repair on my 2020 RDX. I called the dealership and they made sure that I knew that I needed factory glass to be used f I had a windshield that needed repair on my 2020 RDX. I called the dealership and they made sure that I knew that I needed factory glass to be used for my replacement and also that the camera system needed to be recalibrated. They scheduled that service very promptly and worked with my insurance company to ensure that everything was addressed. I need to thank Michael for all of his help, from setting up the appointment to getting me back out on the road as soon as possible. This is my second experience with the service department and am now very glad that I purchased my vehicle here. I look forward to working with them in the future. More
Positive Experience Missy was very professional and responsive. She kept me informed of the recommended services and answered all of my questions. My car was returned t Missy was very professional and responsive. She kept me informed of the recommended services and answered all of my questions. My car was returned to me in excellent condition and was very clean! More
Car smelled of smoke. My car wreaked of cigarette smoke when it was returned to me. Apparently the man who runs the valet service is a known smoker and this is to be expec My car wreaked of cigarette smoke when it was returned to me. Apparently the man who runs the valet service is a known smoker and this is to be expected when receiving your car back from a services apt. Missy was very communicative throughout the process. More
Laura Irwin - Service 03.11.20 Missy, specifically, was friendly and kept me apprised constantly during the maintenance items being performed on my RDX. The experience was seamless Missy, specifically, was friendly and kept me apprised constantly during the maintenance items being performed on my RDX. The experience was seamless and stress free. More
very pleased with the service my service was very prompt & on time. very friendly & professional. Mike was very friendly and easy to work with. He explained the service that was my service was very prompt & on time. very friendly & professional. Mike was very friendly and easy to work with. He explained the service that was to be done and the cost to me. More
A/C issue Mike was great to work with. A/C wasn't working properly. The problem was discoverd, then fixed promptly. He communicated everything along the way. Al Mike was great to work with. A/C wasn't working properly. The problem was discoverd, then fixed promptly. He communicated everything along the way. Always a good experience at Courtesy. More
Always a pleasant experience with my interactions with the dealership. They always seem to have my best interests in mind. Would recommend them to my friends and family the dealership. They always seem to have my best interests in mind. Would recommend them to my friends and family More
Who Knew Servicing Could Be So Great I brought my car in for a routine oil change. There ended up being a more significant issue than they found upon the overall car inspection. Thankfull I brought my car in for a routine oil change. There ended up being a more significant issue than they found upon the overall car inspection. Thankfully it was under warranty, and they took care of everything. Missy was excellent, and I enjoyed working with her. When I got my car back, it was not only washed but vacuumed as well. Upon picking up my car, it was clean and in better shape than when I dropped it off! I will ONLY bring my car to Courtesy because they have the best staff! More