4,740 Reviews of Courtesy Acura - Service Center
Missy and Mark score a 100! I stopped into Courtesy Acura service on a Saturday morning to see if, by chance, they could take a drive with me to hear an issue near the front axle I stopped into Courtesy Acura service on a Saturday morning to see if, by chance, they could take a drive with me to hear an issue near the front axle that I’d been struggling with for months. Missy was amazing to make time for her best tech, Mark, to drive with me. Mark heard the noise and got to work figuring out what was wrong. In fact, he also found a cracked hose that was just as concerning. Missy did an amazing job of thoroughly explaining the issues. Mark expertly fixed the problems, and I drove off extremely happy I decided to stop. Huge thank you to both Missy and Mark for making a very satisfied customer. More
Great experience Another great experience at the service department at Courtesy Acura. They take good care of not only cars but also customers. Friendly customer serv Another great experience at the service department at Courtesy Acura. They take good care of not only cars but also customers. Friendly customer service, knowledgeable, and honest...keeps me coming back!!!! More
Oil Change/Regular Service We took our ILX in on a Saturday morning and Michael took great care of us- his communication was excellent and our car was serviced and ready to go t We took our ILX in on a Saturday morning and Michael took great care of us- his communication was excellent and our car was serviced and ready to go the same day. We will definitely be back for future service needs. Thank you. More
Missy was kind efficient and a great to work . i will defiantly be coming back. she was help ful and has great follow through from my first to second appt . i will defiantly be coming back. she was help ful and has great follow through from my first to second appt More
Warranty Repair Great service from Leo, but the tech team very incorrectly suggested brake and tire work that had been performed within the past 90 days. Service sug Great service from Leo, but the tech team very incorrectly suggested brake and tire work that had been performed within the past 90 days. Service suggestions are helpful, but not when the work is not necessary. BTW, the client/owner immediately before me received exactly the same suggestions for additional work to be performed.🤔🤔 More
Fantastic as Always Went in for an oil change and an engine light, and ended up with a fairly involved repair that was covered by my warranty. It took several days, but m Went in for an oil change and an engine light, and ended up with a fairly involved repair that was covered by my warranty. It took several days, but my service representative, Mike, was fantastic and kept me updated on the repair. Mike was a joy to work with, and I’d give him a sixth star if they’d let me!!! More
Fantastic servixe Courtesy Acura is the best place I have ever gone for maintenance. The employees are all so wonderful-friendly, informative, and honest. I’m so gratef Courtesy Acura is the best place I have ever gone for maintenance. The employees are all so wonderful-friendly, informative, and honest. I’m so grateful! More
Oil Change I had my usual oil change but this time it was top notch service. Matt provided me with the ability to have a Lyft so I could leave the dealership and I had my usual oil change but this time it was top notch service. Matt provided me with the ability to have a Lyft so I could leave the dealership and do some Christmas shopping instead of sit there. My car was SO clean when I returned. It looked new. This service was excellent! More
Why I come back to Courtesy Acura I enjoy working with Connor as I feels he is honest with me. In addition Vanessa was great to work with. Thanks for the help. I enjoy working with Connor as I feels he is honest with me. In addition Vanessa was great to work with. Thanks for the help. More
Excellent Fast Service I received exceptional and fast service when I had to have my 2003 Acura TL towed to the dealer unexpectedly. Although the car was not expected, Vanes I received exceptional and fast service when I had to have my 2003 Acura TL towed to the dealer unexpectedly. Although the car was not expected, Vanessa checked it in immediately. The problem was diagnosed, the part ordered and my car was fixed by the following day. Thank you. More