Courtesy Acura - Service Center

Great Service I brought my car in for a diagnostic inspection and worked with Matt. Matt was patient and genuinely concerned with making sure my problem was address I brought my car in for a diagnostic inspection and worked with Matt. Matt was patient and genuinely concerned with making sure my problem was addressed. The facility is state-of-the-art, and everyone showed that they were dedicated to providing a high level of service. Matt took the time to explain exactly what my car would need to fix the problem, as well as some other important things I might have missed. Thanks for putting customers first! More

Friendly and easy I Bookedmu appt online. Was able to get in and get out. Vanessa was very friendly and thorough with her explanations. Fast, easy and friendly! I Bookedmu appt online. Was able to get in and get out. Vanessa was very friendly and thorough with her explanations. Fast, easy and friendly! More

New battery Battery light came on. Charging system needed checking. Drove right there without an appointment and Alec took care of me with a ride home and two hou Battery light came on. Charging system needed checking. Drove right there without an appointment and Alec took care of me with a ride home and two hours later the car was ready More

Always a great experience Always have a great experience with courtesy Acura. Love working with Conner, always very friendly and keeps me updated. I have been trying to get Acu Always have a great experience with courtesy Acura. Love working with Conner, always very friendly and keeps me updated. I have been trying to get Acura in Texas to get my brakes fixed since I bought my brand new car and was just told time after time “they are supposed to squeal “ and just given and printed piece of paper saying they are normal and nothing is wrong. Finally Conner got them fixed for me !! Thank you More

Great Customer Service You are greeted at the door and walk through the whole process . Very easy and stress free. Appreciate the customer service I received at Courtesy Acu You are greeted at the door and walk through the whole process . Very easy and stress free. Appreciate the customer service I received at Courtesy Acura. More

2008 Acura TL Connor is always looking out to ensure the customer is getting the right service for their vehicle. For example, the technician recommended that the s Connor is always looking out to ensure the customer is getting the right service for their vehicle. For example, the technician recommended that the serpentine belt be changed but looking at the service history on my car he asked that this be rechecked. After cleaning the belt it was determined it was still in good shape. Connor is honest, professional and very customer service focused. More

Alec was awesome! I purchased my vehicle used from Courtesy Acura last year. They had installed a genuine Acura battery that failed after only 10 months. Although, it w I purchased my vehicle used from Courtesy Acura last year. They had installed a genuine Acura battery that failed after only 10 months. Although, it was found that apparently, Acura doesn’t honor their 3-year battery warranty on non-Acura vehicles (even their parent company, Honda), Alec went to bat for me. He was friendly, competent & kind. Thanks! More

Diagnostics on Acura 2015 MDX Checkin process was smooth. Service Rep listened and understood my expectations. Service Rep communicated effectively with 3rd party as requested. Pro Checkin process was smooth. Service Rep listened and understood my expectations. Service Rep communicated effectively with 3rd party as requested. Process was seamless and low stress. Excellent service! More

Doing what a service center should do ! Drove 2.5 hours from Vail in the snow to have a noise issue looked at in the rear wheel... took them a while But they stuck with it a found the pro Drove 2.5 hours from Vail in the snow to have a noise issue looked at in the rear wheel... took them a while But they stuck with it a found the problem, meanwhile we were concerned to get home... they had us take the loaner home and delivered our cat by noon the next day Who Does This ???? Awasome service ! More