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Courtesy Acura - Service Center

Littleton, CO

4.9
4,366 Reviews

4,366 Reviews of Courtesy Acura - Service Center

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February 15, 2019

Knowledgeable & friendly I’ve had great experiences with the service department. The staff seems happy to be there, never grumpy and very knowledgeable. Alec is a really nice More

by maremama
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Guscott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Watson, Don Behrens, Jeremie Martinez, Alec Ernce
Feb 15, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that you had positive experiences with many people in both our sales and service departments. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 14, 2019

Incomplete work Oil change and filter but the system wasn’t reset so I’m getting the Service Due messages on my dashboard screen. So was the oil change and filter do More

by MANDOMAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Speedy service Comparing with another local Acura dealer, Courtesy placed their customer, me, in an important position and serviced my vehicle well. I would choose t More

by CARLFULEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Thomas
Feb 15, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that you had a positive experience with us and we hope to be able to provide great service for you in the future. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 14, 2019

Good experience Michael was very polite, friendly and professional. He explained everything very well. The waiting area was clean and comfortable. I enjoyed the free More

by KENNYBUCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wajler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Courtesy Acura responded

Thank you for your review, Kenny. We're glad to hear that you had such a positive experience with our Service department. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 14, 2019

Connor Thomas was outstanding in his communication with me. Connor Thomas was top notch in fulfilling my service needs. He made sure that my experience was excellent. I have been buying and servicing my cars More

by ROBERTOCORN1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Feb 14, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that your experience, especially with Connor, was so positive. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 13, 2019

Fast and friendly service Kayla was great to work with. My service appointment was set at 7:00 am and I was in and out in about an hour. More

by JEANETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Cook
Feb 14, 2019 -

Courtesy Acura responded

Thank you for your review, Jeanette. We're glad to hear that your experience was quick and positive. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 13, 2019

Undertanding My scheduled time for an oil change and tire rotation was for 11 am on Tuesday, February 13. I had to attend a meeting in Golden, Colorado at 9:30 am. More

by MEYVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Feb 14, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that everything worked out well for you with the timing. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 12, 2019

Service On time service, quality personnel interaction with clear and simple communication. Will return for business with either a future vehicle purchase or More

by jwhowe2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Connor Thomas
Feb 12, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that we were able to provide such a positive experience and we look forward to working with you again. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 11, 2019

Routine Maintenance It was time an oil change and routine maintenance on our 2015 RDX. During the service it was noted that the rear brakes were wearing thin and should b More

by STEVE W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou, Dennis Craig, Connor Thomas, Kayla Cook
Feb 12, 2019 -

Courtesy Acura responded

Thank you for your review, Steve. We're glad to hear that your experience continues to be positive with so many people here and we hope to continue serving you well in the future. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

February 11, 2019

Accommodating and friendly Overall great service. Over two hours was a little long but I was able to make use of it. I do appreciate the free Wi-Fi, water, coffee, etc. The More

by jhunter67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Cook
Feb 12, 2019 -

Courtesy Acura responded

Thank you for your review. We're glad to hear that you enjoyed and appreciated the quality that we provide. Enjoy the drive! John Mark Osborne General Manager Courtesy Acura

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