4,366 Reviews of Courtesy Acura - Service Center
Knowledgeable & friendly I’ve had great experiences with the service department. The staff seems happy to be there, never grumpy and very knowledgeable. Alec is a really nice I’ve had great experiences with the service department. The staff seems happy to be there, never grumpy and very knowledgeable. Alec is a really nice guy, kind, knowledgeable and honest. While I was waiting for my car he kept me well informed. The waiting area is very clean and comfortable. We are happy we bought our Acura at Courtesy Acura. Really, the car sells itself and the service department is wonderful! More
Incomplete work Oil change and filter but the system wasn’t reset so I’m getting the Service Due messages on my dashboard screen. So was the oil change and filter do Oil change and filter but the system wasn’t reset so I’m getting the Service Due messages on my dashboard screen. So was the oil change and filter done??? Or they just didn’t reset the system. I am traveling until mid March so I can’t take my Acura MDX back in to the service center until then. I’m sure the mileage and service due dates will now be all off. More
Speedy service Comparing with another local Acura dealer, Courtesy placed their customer, me, in an important position and serviced my vehicle well. I would choose t Comparing with another local Acura dealer, Courtesy placed their customer, me, in an important position and serviced my vehicle well. I would choose them again. More
Good experience Michael was very polite, friendly and professional. He explained everything very well. The waiting area was clean and comfortable. I enjoyed the free Michael was very polite, friendly and professional. He explained everything very well. The waiting area was clean and comfortable. I enjoyed the free beverages and food snacks. More
Connor Thomas was outstanding in his communication with me. Connor Thomas was top notch in fulfilling my service needs. He made sure that my experience was excellent. I have been buying and servicing my cars Connor Thomas was top notch in fulfilling my service needs. He made sure that my experience was excellent. I have been buying and servicing my cars at Courtesy for a long time. More
Fast and friendly service Kayla was great to work with. My service appointment was set at 7:00 am and I was in and out in about an hour. Kayla was great to work with. My service appointment was set at 7:00 am and I was in and out in about an hour. More
Undertanding My scheduled time for an oil change and tire rotation was for 11 am on Tuesday, February 13. I had to attend a meeting in Golden, Colorado at 9:30 am. My scheduled time for an oil change and tire rotation was for 11 am on Tuesday, February 13. I had to attend a meeting in Golden, Colorado at 9:30 am. I asked Connor Thomas if I could bring in my RDX at 9 am? Without hesitation, Connor's response was Yes! When I returned from Golden around 1 PM. my auto had been serviced and washed. Very thankful! More
Service On time service, quality personnel interaction with clear and simple communication. Will return for business with either a future vehicle purchase or On time service, quality personnel interaction with clear and simple communication. Will return for business with either a future vehicle purchase or additional maintenance service on Acuras. More
Routine Maintenance It was time an oil change and routine maintenance on our 2015 RDX. During the service it was noted that the rear brakes were wearing thin and should b It was time an oil change and routine maintenance on our 2015 RDX. During the service it was noted that the rear brakes were wearing thin and should be replaced. After discussing this with our service advisor, Kayla, the work was completed quickly and efficiently. After years of buying and servicing our vehicles at Courtesy, we know many of the staff and are always warmly greeted. It is a pleasure to work with such professionals and know they are looking out for our interests. More
Accommodating and friendly Overall great service. Over two hours was a little long but I was able to make use of it. I do appreciate the free Wi-Fi, water, coffee, etc. The Overall great service. Over two hours was a little long but I was able to make use of it. I do appreciate the free Wi-Fi, water, coffee, etc. The car wash is always Expected but the inside detail was fantastic! Service provider was educated and very friendly. More