4,736 Reviews of Courtesy Acura - Service Center
Good service - clear expectations and smooth process I thought I just needed an oil change but it ended up being a 30,000 mile service, but Leo did a good job setting expectations on timeline and cost an I thought I just needed an oil change but it ended up being a 30,000 mile service, but Leo did a good job setting expectations on timeline and cost and why it was necessary.. Clean service area. Nice waiting room. More
Great Service Courtesy Acura service department is terrific. A special shout out to Vanessa! she was so easy to work with, patient and answered all my questions. Courtesy Acura service department is terrific. A special shout out to Vanessa! she was so easy to work with, patient and answered all my questions. Highly recommend Courtesy Acura! More
Concerned about your service I do not like the subject of your email addressing me as “Hey” You should have a more respectful way to do it. In addition, you delayed the I do not like the subject of your email addressing me as “Hey” You should have a more respectful way to do it. In addition, you delayed the return of my car one day without giving my wife a courtesy call. Thank you. Francisco G. La Rosa, MD & Clara A. Dufficy-La Rosa 2663 S. Nelson Ct. Lakewood, CO 80227 Paco’s Cell: 303-549-4450 Clara’s cell: 303-549-4438 More
Another excellent experience So sad we didn't discover Courtesy Acura until a couple years ago. Everything from the no-pressure buying experience to the emergency and regular mai So sad we didn't discover Courtesy Acura until a couple years ago. Everything from the no-pressure buying experience to the emergency and regular maintenance experiences have been of top-notch quality. We have worked with Missy on a couple occasions and she s always attentive, friendly, and efficient. Never have we experienced such high-quality customer service as we have with Missy and the rest of the Courtesy Acura family. More
Acura RDX Everything great! Missy was outstanding and fast prompt service. Very pleasant. All of the staff that I’ve dealt with have been outstanding. Thank Everything great! Missy was outstanding and fast prompt service. Very pleasant. All of the staff that I’ve dealt with have been outstanding. Thank you More
Great service as always We have gone here for years. I worked with Missy this time. They are always friendly, efficient, and fair. I highly recommend them for servicing your We have gone here for years. I worked with Missy this time. They are always friendly, efficient, and fair. I highly recommend them for servicing your Acura. More
Recent service experience As always, Missy was great to work with. My issue was resolved and my car came back clean and shiny. Also, I love the ease of the valet service. As always, Missy was great to work with. My issue was resolved and my car came back clean and shiny. Also, I love the ease of the valet service. More
Oil Change Vanessa and Lou are awesome! Easy to work with and great service. They make car maintenance no hassle. I love the complimentary car wash too. Vanessa and Lou are awesome! Easy to work with and great service. They make car maintenance no hassle. I love the complimentary car wash too. More
Service & Recalls Vanessa was very friendly and she order my manual which I was told ordered MONTHS ago!!! Thank you Vanessa for your assistances and your fiendliness Vanessa was very friendly and she order my manual which I was told ordered MONTHS ago!!! Thank you Vanessa for your assistances and your fiendliness More
Transmission repair Brought in my Acura because the transmission light was on and received a console message to take it immediately to the dealer for inspection. Dealer Brought in my Acura because the transmission light was on and received a console message to take it immediately to the dealer for inspection. Dealer replaced Transmission Range Switch. I appreciated the updates from Matt and the thorough review of other repairs that may be required. I also appreciated the loaner car. More