4,341 Reviews of Courtesy Acura - Service Center
Toyota Service WE have had excellent service on our RDX from Courtesy Acura. My Highlander needed an alignment and the work was just as great as on the RDX. Highly WE have had excellent service on our RDX from Courtesy Acura. My Highlander needed an alignment and the work was just as great as on the RDX. Highly recommend! More
A squeak that was driving me crazy A squeak developed in the front passenger side of my RDX. I tried to have passengers isolate the sound but they never could some saying it sounded as A squeak developed in the front passenger side of my RDX. I tried to have passengers isolate the sound but they never could some saying it sounded as though it was coming from deep inside the dashboard. From my position as driver it sounded as though there were two materials making contact with each other made the sound. I explained this to Vanessa the service writer and she asked questions and made a good summary notation for the technician. I also mentioned that about a month before the blower motor on the passenger side made an odd sound as though it was not spinning true, but when I shut the car off and restarted it the sound was gone. Your technician who I believe is named Randy did a great job of isolating the issues and fixing them. He replaced the blower motor which I believe was the sound my passengers heard deep in the dashboard. He also discovered that the dashboard material was making contact with the material on the pillar which made a squeaking noise, so he raised the pillar material and now the noises are gone. I am so thankful, the noises were literally driving me crazy, I was thinking about getting rid of the car because of the noises, but now all is better and I am very satisfied and happy. More
Nice dealership. Had a good experience. Impressive facilities and nice people to work with. Connor was very pleasant and explained the service well. He helped clarify Had a good experience. Impressive facilities and nice people to work with. Connor was very pleasant and explained the service well. He helped clarify any issues that I had. More
Great Service I brought my car in for a diagnostic inspection and worked with Matt. Matt was patient and genuinely concerned with making sure my problem was address I brought my car in for a diagnostic inspection and worked with Matt. Matt was patient and genuinely concerned with making sure my problem was addressed. The facility is state-of-the-art, and everyone showed that they were dedicated to providing a high level of service. Matt took the time to explain exactly what my car would need to fix the problem, as well as some other important things I might have missed. Thanks for putting customers first! More
Friendly and easy I Bookedmu appt online. Was able to get in and get out. Vanessa was very friendly and thorough with her explanations. Fast, easy and friendly! I Bookedmu appt online. Was able to get in and get out. Vanessa was very friendly and thorough with her explanations. Fast, easy and friendly! More
New battery Battery light came on. Charging system needed checking. Drove right there without an appointment and Alec took care of me with a ride home and two hou Battery light came on. Charging system needed checking. Drove right there without an appointment and Alec took care of me with a ride home and two hours later the car was ready More
Always a great experience Always have a great experience with courtesy Acura. Love working with Conner, always very friendly and keeps me updated. I have been trying to get Acu Always have a great experience with courtesy Acura. Love working with Conner, always very friendly and keeps me updated. I have been trying to get Acura in Texas to get my brakes fixed since I bought my brand new car and was just told time after time “they are supposed to squeal “ and just given and printed piece of paper saying they are normal and nothing is wrong. Finally Conner got them fixed for me !! Thank you More
Great Customer Service You are greeted at the door and walk through the whole process . Very easy and stress free. Appreciate the customer service I received at Courtesy Acu You are greeted at the door and walk through the whole process . Very easy and stress free. Appreciate the customer service I received at Courtesy Acura. More
2008 Acura TL Connor is always looking out to ensure the customer is getting the right service for their vehicle. For example, the technician recommended that the s Connor is always looking out to ensure the customer is getting the right service for their vehicle. For example, the technician recommended that the serpentine belt be changed but looking at the service history on my car he asked that this be rechecked. After cleaning the belt it was determined it was still in good shape. Connor is honest, professional and very customer service focused. More
Alec was awesome! I purchased my vehicle used from Courtesy Acura last year. They had installed a genuine Acura battery that failed after only 10 months. Although, it w I purchased my vehicle used from Courtesy Acura last year. They had installed a genuine Acura battery that failed after only 10 months. Although, it was found that apparently, Acura doesn’t honor their 3-year battery warranty on non-Acura vehicles (even their parent company, Honda), Alec went to bat for me. He was friendly, competent & kind. Thanks! More