Courtesy Acura - Service Center

Fantastic experience! My wife and I brought both of our '16 MDX's in for two minor recalls. We were met by the service staff as soon as we arrived. Not only were both reca My wife and I brought both of our '16 MDX's in for two minor recalls. We were met by the service staff as soon as we arrived. Not only were both recalls corrected quickly, but also a service bulletin for smother transmission shifting was incorporated. We were in and out in less than two hours! Additionally, our service technician completed a detailed, complimentary inspection of the whole car, highlighting the present status and future maintenance concerns, Our service adviser, Missy Zalinger, was especially knowledgeable and patient as she explained what was to be done, and listened carefully to any other concerns we may have had about the vehicles. She also went out of her way to arrange transportation for my wife and I, so we could enjoy breakfast as the work was being finished. Many thanks to Missy, and the entire staff at Courtesy Acura for an outstanding experience. Finally, the entire facility, including sales, maintenance, service, and customer waiting area, has gone through a complete, wonderful makeover in the recent past. The transformation is remarkable and noteworthy. Bravo, Courtesy Acura! More

Responsive, friendly, and quality service Service was excellent. Missy was responsive and friendly, and kept me up to date. Repair was covered under warranty, and so was the Lyft transportatio Service was excellent. Missy was responsive and friendly, and kept me up to date. Repair was covered under warranty, and so was the Lyft transportation from my house to pick up the car! Very efficient! More

Courtesty Acura are good people. As a retiree I have purchased many new cars from many dealerships over the years. The Courtesy Acura buying experience was a very satisfying experien As a retiree I have purchased many new cars from many dealerships over the years. The Courtesy Acura buying experience was a very satisfying experience, however, as good as it was, I believe that my recent experience with the Service Dept. has to be what really sets this dealership apart from so many others. It appears that everyone in the Service Dept. has been trained to make the customer's experience exceptional. It almost as if I had taken my car to a hospital and they treated me as if they were the May Clinic. The ownership at Courtesy Acura must be very proud. . More

Excellent Service Vanessa is wonderful. She makes sure everything is done as needed and stays in touch throughout the process. When i returned to pick up my vehicle, Vanessa is wonderful. She makes sure everything is done as needed and stays in touch throughout the process. When i returned to pick up my vehicle, Vanessa had stepped away from her desk and Michael noticed me sitting there. He immediately asked if i needed help and got me taken care of. Nice team! More

Always Accommodating! No matter if It’s an oil change, service issue, tire rotation, or anything else, I am always treated with the same courtesy and respect. I am always g No matter if It’s an oil change, service issue, tire rotation, or anything else, I am always treated with the same courtesy and respect. I am always given a loaner vehicle, and it makes the world of difference having a small child. More

Exceptional customer service Had a "emission problem" light that needed to be diagnosed. Missy took great care to ensure the issue was dealt with ASAP. And because it turned out Had a "emission problem" light that needed to be diagnosed. Missy took great care to ensure the issue was dealt with ASAP. And because it turned out to be only a software update, she was able to waive the $88 diagnostic fee. That's awesome customer service for a customer like me who only gets my MDX serviced by you. Building loyalty is key and Missy hit the mark. More

Continued Great Service from Courtesy Acura I've have had my MDX serviced here since purchasing it from Courtesy. And I always bring it back as their customer service is excellent. The work is c I've have had my MDX serviced here since purchasing it from Courtesy. And I always bring it back as their customer service is excellent. The work is completed in a timely manner. Staff is professional, courteous and keeps you updated on the repair status. My Service Counselor Leo was great and I have experienced the same high level of service from all other members of the staff. I highly recommend Courtesy Acura for service and sales. More

Excellent staff and honest, quality service. I have had a number of service experiences at Courtesy in the past 9 months. They have all been handled professionally and with integrity. Connor Thom I have had a number of service experiences at Courtesy in the past 9 months. They have all been handled professionally and with integrity. Connor Thomas has been exceptional. More

Leo is great! The service was excellent, on time and Leo was very helpful. The waiting room has WiFi, snacks and coffee and makes the wait very pleasant. Thank you The service was excellent, on time and Leo was very helpful. The waiting room has WiFi, snacks and coffee and makes the wait very pleasant. Thank you! More

Best Customer Service Leo, was very patient and nice towards me. Would definitely go back and have them do their job! They treated my car very careful. Legit price Leo, was very patient and nice towards me. Would definitely go back and have them do their job! They treated my car very careful. Legit price More