Courtesy Acura - Service Center

Exceptional customer service Had a "emission problem" light that needed to be diagnosed. Missy took great care to ensure the issue was dealt with ASAP. And because it turned out Had a "emission problem" light that needed to be diagnosed. Missy took great care to ensure the issue was dealt with ASAP. And because it turned out to be only a software update, she was able to waive the $88 diagnostic fee. That's awesome customer service for a customer like me who only gets my MDX serviced by you. Building loyalty is key and Missy hit the mark. More

Excellent staff and honest, quality service. I have had a number of service experiences at Courtesy in the past 9 months. They have all been handled professionally and with integrity. Connor Thom I have had a number of service experiences at Courtesy in the past 9 months. They have all been handled professionally and with integrity. Connor Thomas has been exceptional. More

Leo is great! The service was excellent, on time and Leo was very helpful. The waiting room has WiFi, snacks and coffee and makes the wait very pleasant. Thank you The service was excellent, on time and Leo was very helpful. The waiting room has WiFi, snacks and coffee and makes the wait very pleasant. Thank you! More

Best Customer Service Leo, was very patient and nice towards me. Would definitely go back and have them do their job! They treated my car very careful. Legit price Leo, was very patient and nice towards me. Would definitely go back and have them do their job! They treated my car very careful. Legit price More

Excellent Service! The service department took care of me again! I brought both of my vehicles in on short notice and the team at Acura performed with excellence to ge The service department took care of me again! I brought both of my vehicles in on short notice and the team at Acura performed with excellence to get both cars completed and ready for me with very little wait time. They also worked together as a team to make this happen. I will continue to bring my vehicles to Courtesy Acura!!! More

Great team! Mike is by far the best service manager I have dealt with and I appreciate his follow up. There was an issue with my AWD and it was handled and I was Mike is by far the best service manager I have dealt with and I appreciate his follow up. There was an issue with my AWD and it was handled and I was taken care of. Great work Courtesy Acura! More

Car is running smoothly Great job. Friendly service. Leo was professional and friendly. I appreciate that I could go home via lyft while the service was done. Overall I am ve Great job. Friendly service. Leo was professional and friendly. I appreciate that I could go home via lyft while the service was done. Overall I am very satisfied with Courtesy Acura Service Department. More

Smooth process Car was ready when expected, they took care of all recommended service, car was cleaned and process was smooth. Vanessa was great to work with. Car was ready when expected, they took care of all recommended service, car was cleaned and process was smooth. Vanessa was great to work with. More

Appreciate the Acura Team I always enjoy taking my car in for its service appointment at Courtesy Acura. Your staff is attentive and knowledgable. I did wait a little longer to I always enjoy taking my car in for its service appointment at Courtesy Acura. Your staff is attentive and knowledgable. I did wait a little longer to get checked it, but it was no problem as I could see the service employee was trying to give his best service to a client on the phone. I had some additional questions about the warranty coverage on my car although I had to call back for follow up, I was happy to get those questions answered. I may be moving soon and I will miss coming to this dealership for my service appointments. Keep up the great work! More

Great! The service I received was really great. I appreciated a check in call. I didn’t love trying to be up-sold on some items but was glad they weren’t pus The service I received was really great. I appreciated a check in call. I didn’t love trying to be up-sold on some items but was glad they weren’t pushed on me too much. More