4,740 Reviews of Courtesy Acura - Service Center
Amazing Experience Matt was great to work with. Explained process and didn’t waste any time getting my car looked at. It was an extremely busy day there and while it did Matt was great to work with. Explained process and didn’t waste any time getting my car looked at. It was an extremely busy day there and while it did take longer than expected Matt was super helpful and kept me informed. More
my excellent oil change Leo and the folks at Courtesy were very welcoming and helpful. The RDX loaner was great. The timing and quality were not notch. Thank you. Leo and the folks at Courtesy were very welcoming and helpful. The RDX loaner was great. The timing and quality were not notch. Thank you. More
Maintenance appointment I have had my car for 3 years and always come to Courtesy Acura for service. Matt did a great job and updated me on the time it was taking. Everyone t I have had my car for 3 years and always come to Courtesy Acura for service. Matt did a great job and updated me on the time it was taking. Everyone there is always friendly, professional and helpful. More
Routing Maintenance Leo did a good job of explaining the service as well as the services needed due to two recalls. He also called to let me know the status and again as Leo did a good job of explaining the service as well as the services needed due to two recalls. He also called to let me know the status and again as soon as my car was ready. I did appreciate him letting me know what was involved and the pricing of the 30,000 mile service which will be my next service. Thank you Leo. More
Great Service Center with Smiles! I am new with Courtesy Acura. I was greeted by Lou at the service center with a generous smile. The Courtesy Acura staff handled the service with gre I am new with Courtesy Acura. I was greeted by Lou at the service center with a generous smile. The Courtesy Acura staff handled the service with great respect and professionalism and completed the service in a timely manner. Leo Falcam was really a great pleasure to work with. I appreciated his friendliness and efficiency to get your car serviced in a timely manner. More
5 state service The moment I drove up to drop my vehicle off, to the moment I picked my vehicle up customer service is their main priority. Every question I had was a The moment I drove up to drop my vehicle off, to the moment I picked my vehicle up customer service is their main priority. Every question I had was answered and services was offered to make it more convenient. Question why a price for a transmission flush was high (well what I thought) until she explained what all has to be done. Awesome job! Vanessa did not make me feel bad for unfortunate circumstance that made me go so fare over on the servicing on my vehicle, would always recommend her! More
We drove 100 miles to a car that was said will be held for us as “first refusal”. Got to our appointment on time and was told they were selling it. Manager Jeremiah Watson bullied my husband and physicall for us as “first refusal”. Got to our appointment on time and was told they were selling it. Manager Jeremiah Watson bullied my husband and physically assaulted him by throwing out the door. Called 911. More
Possible issue with car Courtesy Acura did great inspecting my car and found nothing wrong. They then did an oil change, etc. They even had hit chocolate waiting for me in my Courtesy Acura did great inspecting my car and found nothing wrong. They then did an oil change, etc. They even had hit chocolate waiting for me in my car when it was brought to me! More
Very Professional, friendly experience I went in for a regular maintenance service and I had a check emission system light on. I feel that Micheal listened to me about when the light came o I went in for a regular maintenance service and I had a check emission system light on. I feel that Micheal listened to me about when the light came on and his patience and listening paid off in getting to the root of the problem. The waiting area is comfortable and provides a fast Wi-Fi connection so I was able to work while I waited. I had an excellent experience at Courtesy Acura. More
Fast and efficient Fast efficient and able to get an oil change with out and issue. Always great when able to use one of the online coupons as well Fast efficient and able to get an oil change with out and issue. Always great when able to use one of the online coupons as well More