4,719 Reviews of Courtesy Acura - Service Center
Quick oil change I stopped by for an oil change, without an appointment. Alec was immediately available to help me. He went over what I wanted and gave me an estimated I stopped by for an oil change, without an appointment. Alec was immediately available to help me. He went over what I wanted and gave me an estimated completion time. Showed me to the waiting room and checked on me as I waited. His completion time estimate was spot on and he was able to save me some money. Walked me to my car and had water and candy waiting for me. Overall it was a very pleasant experience. More
Service of 2012 Acura TSX Vanessa Harris, my service writer was the best. Made an appointment and she took care of oil change plus coolant replacement in my 2012 TSX in 2 hrs. Vanessa Harris, my service writer was the best. Made an appointment and she took care of oil change plus coolant replacement in my 2012 TSX in 2 hrs. She is a real plus to your service department. Plus put a bottle of water and mint in my car. You do not see this type of customer service any more. Great job. I have been doing business with Courtesy Acura for over 30 years. I would recommend this dealership to any one in the market for an Acura or for service. Jack Fincham More
Oil change and tire rotation Great service and friendly employees salesman corrected expired service gratuity that was present at sale. Service department honored the gratuity due Great service and friendly employees salesman corrected expired service gratuity that was present at sale. Service department honored the gratuity due to low mileage use of purchased vehichle More
Service as expected Great service, reasonable prices. Very helpful staff and the service team answered all my questions. Will come back for next service visit. Michael Wa Great service, reasonable prices. Very helpful staff and the service team answered all my questions. Will come back for next service visit. Michael Wajler was great to work with. More
Great customer service From scheduling an appointment, to assisting with a loaner car, to prompt completion of the work, it was all 5 star service! Thank you for making it a From scheduling an appointment, to assisting with a loaner car, to prompt completion of the work, it was all 5 star service! Thank you for making it all so easy Connor and team! More
Always great Came in to have my windshield replaced. They work with a 3rd party company that comes there so it was extremely convenient and easy to get the OEM gla Came in to have my windshield replaced. They work with a 3rd party company that comes there so it was extremely convenient and easy to get the OEM glass ordered. Only took a couple of hours to complete. More
Excellent! Outstanding customer service and attention to detail. So glad they are conveniently located to me but, I would drive a ways, if necessary, to service Outstanding customer service and attention to detail. So glad they are conveniently located to me but, I would drive a ways, if necessary, to service my car there. All staff members were courteous, professional and dedicated to my satisfaction. What else can you ask for in an automotive service department? More
Great service! Connor was super helpful, communicated everything and got my car finished in a timely manner. The loaner car is so helpful and makes getting your car Connor was super helpful, communicated everything and got my car finished in a timely manner. The loaner car is so helpful and makes getting your car serviced easy and convenient. More
Amazing Customer Service For 14 years, I have had all my service work done at Courtesy Acura. I have always been impressed with their customer service. My most recent experie For 14 years, I have had all my service work done at Courtesy Acura. I have always been impressed with their customer service. My most recent experience was with Micheal, who was outstanding. He explained exactly what services I needed and why. And when I told him that I didn't want a particular service, I didn't feel the least bit pressured. As always, I was kept informed of the progress and my car was freshly washed and ready on time, as promised, and I received a follow-up call the next day. From start to finish, Courtesy Acura excels in taking care of their customers. More
excellent Met all expectations, on time. Loved that they washed the car and cleaned the inside too! Was given a loaner car and everything was made easy. Met all expectations, on time. Loved that they washed the car and cleaned the inside too! Was given a loaner car and everything was made easy. More