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4,688 Reviews of Courtesy Acura - Service Center
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December 03, 2018
Connor was very helpful, and was able to fit me in. Service was very efficient and friendly. A beautiful remodel, the service area was as clean as ever and the showroom was quite impressive. Good job Co Service was very efficient and friendly. A beautiful remodel, the service area was as clean as ever and the showroom was quite impressive. Good job Courtesy More
by mars3king
Verified CustomerEmployees Worked With
Connor Thomas
December 03, 2018
Service of car Great service in and out with no problems. Always a great place to get the car worked on. Will be coming back for sure.thanks Great service in and out with no problems. Always a great place to get the car worked on. Will be coming back for sure.thanks More
by MART6968
Employees Worked With
Michelle
December 01, 2018
Oil change and more I love this dealership and it’s employees. They’re friendly and knowledgeable. I have to bring my kids with me and everyone is always kind and nice to I love this dealership and it’s employees. They’re friendly and knowledgeable. I have to bring my kids with me and everyone is always kind and nice to the kids too. The service time is typically accurate too. More
by CAROLSEMAIL79
Employees Worked With
Michelle Marquis
December 01, 2018
Service center for troubled MDX. Connor and Brock from sales are working hard to resolve my issues. Great dealership with world class service. I really appreciate all their efforts an Connor and Brock from sales are working hard to resolve my issues. Great dealership with world class service. I really appreciate all their efforts and attention to my issue. More
by LTEAGLERANCH
November 30, 2018
Auto repair I usually have a good experience at Courtesy. But in previous repairs I could not get service advisor to call me back after I picked up my car. No tex I usually have a good experience at Courtesy. But in previous repairs I could not get service advisor to call me back after I picked up my car. No text or call back. Vanessa was good. More
by LEELOUIS
Employees Worked With
November 30, 2018
75K RDX The vehicle continues to run great and dependable. Wanted to continue to follow recommendations for maintenance. When I picked up the SUV it had been The vehicle continues to run great and dependable. Wanted to continue to follow recommendations for maintenance. When I picked up the SUV it had been detailed looking like it was ready for the show room! More
by t_bermel
Employees Worked With
Matt Sheridan
November 30, 2018
Need Better Communication While I'm pleased with the overall service we received from Courtesy, I would like to have better communication from Courtesy in terms of updates to t While I'm pleased with the overall service we received from Courtesy, I would like to have better communication from Courtesy in terms of updates to the status of my vehicle and/or request for service. I had to imitate communication during every step of the process. one period was over 30 days between my initial contact and response from the service team. And the only reason I received the response was because I initiated the call. More
by JER_HARLAN
Employees Worked With
Connor Thomas
November 30, 2018
Recall Service Easy to schedule service. Seamless experience. No upselling. Great experience. Car washed in addition to the services performed. Michelle promptl Easy to schedule service. Seamless experience. No upselling. Great experience. Car washed in addition to the services performed. Michelle promptly notified me when the car was ready, More
by GLENNHEARN
Employees Worked With
Michelle
November 29, 2018
Thank you Alec took care of me from start to finish. I appreciate that. What I like is to get checked in quick. Done. Quiet place to sit and take care of my bus Alec took care of me from start to finish. I appreciate that. What I like is to get checked in quick. Done. Quiet place to sit and take care of my business while I wait. Done. Honest estimate on estimated time. Done. Thank you More
by S Ben Elliott
Employees Worked With
? employee who initially greeted me as I got out of my car, Alec Ernce
November 29, 2018
First experience with Service Dept rates A plus Michelle Marquis was exceptionally helpful in all facets dealing with a recall on my MDX. From straightening out my email address which the dealershi Michelle Marquis was exceptionally helpful in all facets dealing with a recall on my MDX. From straightening out my email address which the dealership had mistakenly placed into their system to coordinating with the Valet Service which proved to be an excellent customer benefit to keeping me informed as to the status of the repairs and ultimately to insuring that my car would be returned to me on time. Kudos to Michelle. More
by HALSHAFFER7
Employees Worked With
Michelle Marquis in the Service Dept
