Courtesy Acura - Service Center

Routine Maintence Most recent visit was for routine service. I utilized the valet service; I'm currently laid up so figured I'd give it a try...it was GREAT! Conner st Most recent visit was for routine service. I utilized the valet service; I'm currently laid up so figured I'd give it a try...it was GREAT! Conner stayed in touch & there where no surprises. Only thing I would suggest is less text messages from Valet, felt a little overwhelmed by so many. More

Amazing service service department! I am so impressed with the service department at Courtesy Acura, I have bought 3 cars through them and survice my current Acura TL and MDX there. My I am so impressed with the service department at Courtesy Acura, I have bought 3 cars through them and survice my current Acura TL and MDX there. My MDX was having some issues and I was in Northern Wyoming, over 500 miles away. They immediately went above and beyond, had a loaner car delivered to my location and picked up my car. This was a pleasant surprise and not something expected. I will continue to purchase cars through this dealership as well as have my car serviced through them. I highly recommend them. More

Fine service These guys make it easy. It’s easy to schedule. The work is superb. Adding Lyft as a service for its customers is inspired. Matt and the whole service These guys make it easy. It’s easy to schedule. The work is superb. Adding Lyft as a service for its customers is inspired. Matt and the whole service team are excellent. More

Everyone is very friendly and helpful. Everyone is always very friendly and helpful. I never have to wait for assistance. Service is always running on time and their waiting area is very Everyone is always very friendly and helpful. I never have to wait for assistance. Service is always running on time and their waiting area is very nice. More

Oil Change Very professional and courteous service! The waiting room is comfortable with refreshments and coffee. The time to service my car was predicted accura Very professional and courteous service! The waiting room is comfortable with refreshments and coffee. The time to service my car was predicted accurately. My car was returned sparkling clean! More

Top Quality Service This service center is professional, customer-focused, and loyal to its customers. My service advisor Chris ensured my Acura was in perfect shape befo This service center is professional, customer-focused, and loyal to its customers. My service advisor Chris ensured my Acura was in perfect shape before returning it to me. I’ll never take my car anywhere else for service. More

Quick, Professional, friendly service Had my MDX in for 60K check-up and Chris and team were professional and friendly as always. Also needed it completed by 2:30pm and they had it ready b Had my MDX in for 60K check-up and Chris and team were professional and friendly as always. Also needed it completed by 2:30pm and they had it ready by 2pm for me. Great service I would always recommend going to them. More

Friendly and Profession I really do love the service department. They don't push unnecessary repairs or services. The staff are always courteous and friendly. And they deta I really do love the service department. They don't push unnecessary repairs or services. The staff are always courteous and friendly. And they detail the car so which is a huge bonus (especially with two messy young kids). More

Will NOT return for ANY service...... I brought my Acura in for an alignment. I ended up needing a few more repairs to the tune of $3600. No problem. Go ahead and fix. My car was returned I brought my Acura in for an alignment. I ended up needing a few more repairs to the tune of $3600. No problem. Go ahead and fix. My car was returned to me 3 days after they said it would be ready. No communication after 11am on Friday. I had to call back Monday to find out the status of the vehicle. When I picked it up I noticed a large amount of paint missing on the passenger door and the rear wiper blade was not working (that was one of the things it was in the service department for). The rear wiper was to be replaced. It was replaced with a front wiper blade and whoever did this, broke the assembly. I did not receive a followup appointment for these repairs until the following week. It took a week to get the car back (I had $12,000 of hail damage fixed 2 years ago. The body shop I took it to only had it for 10 days). When it was returned to me, there was a hole in the passenger seat and the step rails are missing the rubber foot rests (damage once again done while at Courtesy Acura. I will be taking my vehicle elsewhere to repair damages. I will not return. The staff was less than helpful. Chris was never there at pickup. The two other service advisers I dealt with (Connor and Matt) were not aware of the situation nor did they care to be helping me. Horrible experience. I will never return and I will be sure to tell others it won't be a great experience as well. More