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Courtesy Acura - Service Center

Littleton, CO

4.9
4,687 Reviews

4,687 Reviews of Courtesy Acura - Service Center

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July 23, 2018

communication poor-end product good I made an appointment because I heard an inconsistent rattle under the hood of my 2017 RDX AWD ADV (mileage 9000). I was given a courtesy vehicle. M More

by Loubaney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Courtesy Acura responded

Thank you very much for giving us the feedback needed to improve our store. We apologize for not giving you exceptional service. Please email me your name and number so we can follow up with you. With Courtesy John Mark Osborne Josborne@courtesyacuradenver.com

July 22, 2018

Excellent service Courtesy Acura provides wonderful service. I appreciate their communication, having my car maintenance done well, and the car returned very clean. I w More

by Sally H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
July 21, 2018

Great Service Smooth as can be Alec is terrific. In and out on time. Everything clearly explained. Alec goes above be and beyond to please. I drive across town t More

by BETSYBLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
July 21, 2018

maintenance I have been coming to courtesy Acura for over 5 years for my MDX. Always very attentive and courteous and pleasant. Really appreciate the loaner car More

by paurus8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
July 21, 2018

Great customer service With previous cars, I typically avoid taking my car into dealership for basic maintenance; with Courtesy Acura I ALWAYS take it there. They are great! More

by Rbw11123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
July 21, 2018

service I came for an oil change. Connor reminded me that I needed to have the coolant flushed and replaced. Finished as promised. Will return as needed. More

by KGNIQUETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
July 20, 2018

Great service with a sincere smile! The pleasant, friendly and personable attitude of every single staff person is evidence of good management and a feeling of appreciation. This feeling More

by megamoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Connor Thomas
July 20, 2018

Acura TL Service Of all the Acura dealerships Courtesy has been the best. The service team top to bottom is the best in the industry. Thanks again for everything you d More

by RICHARDDAD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
July 20, 2018

Normally a good experience I've been coming here now for about 2 years and I have never had a bad experience. Customer service and professionalism is always top notch. However, More

by eallen303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
July 20, 2018

Staff and service I have been with your dealership for 14 years and Connor Thomas is another "Sandy" to me. The people who answer the phones are wonderful and very hel More

by ROBLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Guscott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Thomas
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