Courtesy Acura - Service Center

Review 092218 I called in on Wednesday and was able to get an appointment for the upcoming Saturday. Once on site I was greeted immediately and was taken care of. I called in on Wednesday and was able to get an appointment for the upcoming Saturday. Once on site I was greeted immediately and was taken care of. The inspection identified that my battery didn’t test good so you replaced it. Chris was very friendly and professional. More

Amazing service! Connor Thomas and Dan Beffel need to be commended for their exception customer service. They both communicated with us on the issues my MDX was havin Connor Thomas and Dan Beffel need to be commended for their exception customer service. They both communicated with us on the issues my MDX was having, made sure their was a loaner car available during the repair and followed up with us after everything was complete. I highly recommend Couratsy Acura, and will always request to work with these two gentlemen. Thank you for helping my family have a great experience at your dealership. More

Thank you for always making me feel like family! It matters Buying my car has a bonus that didn't cost a thing -- impeccable customer service! Thank you! I appreciate all that you do for me each time! Buying my car has a bonus that didn't cost a thing -- impeccable customer service! Thank you! I appreciate all that you do for me each time! More

Always fine service Alec provides top notch customer service. He communicates throughout the appointment regarding what is being done, what needs attention. The work was Alec provides top notch customer service. He communicates throughout the appointment regarding what is being done, what needs attention. The work was completed more quickly than I expected. My car was delivered to me very clean. More

New Tires, alignment, and safety check on entire vehicle, I have purchased a number of Acura vehicles from Courtesy and had them serviced there. In addition, other members of my family have purchased and had I have purchased a number of Acura vehicles from Courtesy and had them serviced there. In addition, other members of my family have purchased and had vehicles service there. Matt Sheridan has been our service contact for many years. He is exceptional in taking time to make it personable to you and very patient in his handling of the entire process to successful completion. I trust Matt and his judgement on information provided and seek his professional opinions when decisions need to be made. In all my years of interacting with dealerships and service personnel, Matt stands out as one the finest I have every worked with. He is truly a valuable employee in how he represents the dealership More

Fast and clean Went in for an oil change. They also rotated my tires and left my vehicle clean, even spiffing up my tires. Was done faster than expected as well, Went in for an oil change. They also rotated my tires and left my vehicle clean, even spiffing up my tires. Was done faster than expected as well, More

Great service all around The courtesy vehicle was such a nice surprise, they picked up my MDX in the morning, left a loaner RDX, and returned my Acura by lunch time. All of th The courtesy vehicle was such a nice surprise, they picked up my MDX in the morning, left a loaner RDX, and returned my Acura by lunch time. All of this at no extra cost. All I needed was seasonal tires put on and they treated me like I was spending hundreds. Alec called and when over everything, great experience. More

Great experience, Matt was very helpful Matt listened so well and did an amazing job and more than what i was hoping for! i already recommended him to my friend. amazing job!! thank you Matt listened so well and did an amazing job and more than what i was hoping for! i already recommended him to my friend. amazing job!! thank you More

Oil change Very good service and the wait time was shorter than what I was told. Alec was exceptionally helpful and I really appreciated his concern for my need Very good service and the wait time was shorter than what I was told. Alec was exceptionally helpful and I really appreciated his concern for my needs. More