4,679 Reviews of Courtesy Acura - Service Center
Incredible customer service Stuart Hall is a true professional, handled the service on my Acura TL AWD exceptionally well. He also discussed the NSX with me and his experience d Stuart Hall is a true professional, handled the service on my Acura TL AWD exceptionally well. He also discussed the NSX with me and his experience driving the car, what an awesome car. Courtesy Acura is lucky to have Stuart on their team!!! More
Friendly and very helpful!! Hollie was very helpful and friendly. Her recommendations where legitimate and I didn't feel as if I was being taken advantage of even though I don't Hollie was very helpful and friendly. Her recommendations where legitimate and I didn't feel as if I was being taken advantage of even though I don't know much about cars. Very professional! She even shared her cookies!! More
Awesome Service Every time I take my car into Courtesy Acura I always get treated with the best service I've ever had and all thanks to Hollie! She just makes it easy Every time I take my car into Courtesy Acura I always get treated with the best service I've ever had and all thanks to Hollie! She just makes it easy for me to bring in my car! More
Great experience... again Paige was fantastic once again! She quickly guided me through the service recommendations for my MDX and eliminated the ones that were not required y Paige was fantastic once again! She quickly guided me through the service recommendations for my MDX and eliminated the ones that were not required yet based on my past service at Courtesy Acura and at an out of state dealership. As she has done in the past, Paige provided me with competitive pricing and offers. She is always very pleasant and truly is a model representative of the dealership. More
$4,600 cost savings and great service made me a believer! I very rarely write reviews for anything, but decided to do one after having an amazing experience at Courtesy. The transmission light on my 2014 RDX I very rarely write reviews for anything, but decided to do one after having an amazing experience at Courtesy. The transmission light on my 2014 RDX came on and I immediately took it to the local dealer where I had purchased it. This other dealer (not Courtesy) said that they needed to simply flush the transmission fluid and if the light came back on I would be looking at a new transmission at a cost of around $5,000. The light came on again and I took it to a local transmission shop who quoted me $1,700 for repair based on their diagnosis but caveated that by saying there were no guarantees that it would resolve the issue. I then called Courtesy and connected with Paige Keel. She was truly outstanding - from start to finish. She scheduled an appointment that fit perfectly into my hectic schedule. When I arrived, she thoroughly described the diagnosis process and that she would have answers very quickly. Within 30 minutes, she reported her findings back and said she could do the repairs while I waited. During the entire process, I luxuriated in the well appointed and comfortable waiting area, connected to the complimentary wifi, and enjoyed freshly brewed espresso and bottled water. The best news was that it cost only $400 and the repairs were done on the spot so rapidly! Paige exceeded my expectations throughout this entire process and was absolutely spectacular! Hats off to Paige and the entire Courtesy Acura Team. I am proud to say I am your newest (and maybe happiest) customer! More
Fixed Keyfob Quickly! Shon at Courtesy Acura was great! I came in without an appointment, and they were able to accommodate me quickly and have me back on the road with no Shon at Courtesy Acura was great! I came in without an appointment, and they were able to accommodate me quickly and have me back on the road with no hassle! Their waiting room was comfortable and in no time I was on my way. Thank you! More
Car was ready and completed as promised. 2014 MDX/Tech in for wheel alignment and rattle checks. Connor had everything fixed and ready to go as promised. Always outstanding customer service 2014 MDX/Tech in for wheel alignment and rattle checks. Connor had everything fixed and ready to go as promised. Always outstanding customer service from Connor and the Team. More
Excellent Service I took my MDX in for an oil change and Shon assured me it would only take an hour. It was actually done in less than an hour and beautifully cleaned i I took my MDX in for an oil change and Shon assured me it would only take an hour. It was actually done in less than an hour and beautifully cleaned inside and out. I am very pleased with the customer accommodations which include drinks, food and WIFI. I highly recommend Courtesy Acura for any service your vehicle may need. More
Awesome service! Stuart was great with my car. He prioritized my car's needs by safety. As a mom, this goes a long way. He was understanding and helpful. I appreci Stuart was great with my car. He prioritized my car's needs by safety. As a mom, this goes a long way. He was understanding and helpful. I appreciate that I can trust a dealership for my car service needs. Bonus is the car wash! And an incredibly comfortable place to wait for my car to be ready. I highly recommend Courtesy Acura and Stuart! More
Great Sales and Service Just had a great service experience on my 2014 RDX. I recommend this dealership for a good sales experience and even better service experience. In a Just had a great service experience on my 2014 RDX. I recommend this dealership for a good sales experience and even better service experience. In and out on time, and a cleaned car to boot!. More