Courtesy Acura - Service Center

Paige was patient, kind, supportive and responsive! In today's service world, it is far and few between where you truly feel exceptional service from one hand to another. From the moment I encountered m In today's service world, it is far and few between where you truly feel exceptional service from one hand to another. From the moment I encountered my time with Paige, over a lingering noise that had started a year ago, I knew I was in good hands. She was warm, welcoming and understanding to my needs. She greeted me with a smile and followed up frequently with an "update" while my the service team was diagnosing the intermittent sound in my engine. She never made me feel rushed and wanted to make sure they did all they could to find the issue. I was offered a rental car for the time I was put out of my vehicle. I was thoroughly impressed with Paige's service that I had brought her a Starbucks Gift Card as a token of my appreciation. I also had a chance to visit with Eric who handled my car on the parts team and he was very helpful too! Courtesy Acura Denver - keep up the great work! More

Support I have a 2007 Acura RDX that I brought in for recall service to Courtesy I called in advance and got a loaner car at no additional cost, the service w I have a 2007 Acura RDX that I brought in for recall service to Courtesy I called in advance and got a loaner car at no additional cost, the service was quick and efficient, but the best part was the support and communication that I received from the service rep. Ashley. She was knowledgable, quick, asked the questions that made sure I got what I needed but not what I didn't and kept in communication with me so that I knew what was happening at all times. When I return the the loaner and picked up my car I accidently forgot my water bottle in the car and even though it was beat up and old she took the time to contact me and put it somewhere so that I could pick it up at my convenience, I live far away so was not able to get right back but as soon as I did she saw me and made sure that I got it. Thanks for going the extra mile it matters. More

Service Had my new (to me) TLX in for its first service today. Stuart answered all of my questions and managed my expectations for service time. The waiting Had my new (to me) TLX in for its first service today. Stuart answered all of my questions and managed my expectations for service time. The waiting area is very comfortable and the hour flew by. When I picked up my car it had been washed, and there was a bottle of water & a mint on the console. I am very pleased with my experience! More

Knowledgable, friendly and excellent service Despite having a frustrating experience with my car, Stuart provided service that exceeded expectations. Not only was Stuart determined to fix the pr Despite having a frustrating experience with my car, Stuart provided service that exceeded expectations. Not only was Stuart determined to fix the problem, he kept me informed and was very knowledgable during the process. He communicated with me daily and always replied promptly. Stuart's great attitude and top notch service was greatly appreciated and highly recommended. More

New Battery My car would not start at lunch on Friday and i was in KImball, NE. I travel every week. I got a jump and started back to Littleton. I called Conno My car would not start at lunch on Friday and i was in KImball, NE. I travel every week. I got a jump and started back to Littleton. I called Connor and left a message - when I got to Littleton I went straight to Courtesy service - Connor came out ran a check on my battery which indicated a new one was need and an hour later I was on my way home with a new battery and a clean car from a week on the road. Thanks Connor More

Great Service. Friendly competent staff! Great Service! Friendly competent staff in a timely manner! Driving down from Steamboat courtesy provides me a courtesy car for the day. Connor noti Great Service! Friendly competent staff in a timely manner! Driving down from Steamboat courtesy provides me a courtesy car for the day. Connor notified me by text as soon as the work was completed. A truly painless experience and now my MDX and I are ready for the winter! More

Repairs that were made when they put a chip in my paint They took it to a body shop and had the deep chip repaired that was done when I went in for an oil change. It looks new and at no cost to me. Ashley They took it to a body shop and had the deep chip repaired that was done when I went in for an oil change. It looks new and at no cost to me. Ashley was very helpful and friendly. More

First class service I had an electrical problem with my RLX that was a real head scratcher and Matt worked closely with the technicians to rectify the issue which was co I had an electrical problem with my RLX that was a real head scratcher and Matt worked closely with the technicians to rectify the issue which was covered under warranty luckily, They went above and beyond with my issue and couldn't be happier with their work! I would recommend Courtesy Acura to anyone especially with people like Matt Sheridan and his team running the place so efficiently! More

Great service department Great prompt work with the servicing of my Acura. Matt kept me in the loop throughout the diagnostic process. The loaner car made it more convenient Great prompt work with the servicing of my Acura. Matt kept me in the loop throughout the diagnostic process. The loaner car made it more convenient and my car was returned spotless--even got the dog nose prints off the window. More

Great Experience. Connor Thomas has done a great job of servicing both of my Acura cars MDX & RDX since I purchased them 2 years ago at Courtesy Acura. The customer ex Connor Thomas has done a great job of servicing both of my Acura cars MDX & RDX since I purchased them 2 years ago at Courtesy Acura. The customer experience is a top priority for Connor and I highly recommend him. More