4,787 Reviews of Courtesy Acura - Service Center
Great customer service!!!! I had the pleasure of working once again with Paige Keel. She provided all of the information needed to help with my tire purchase and servicing requi I had the pleasure of working once again with Paige Keel. She provided all of the information needed to help with my tire purchase and servicing required for my MDX. She helped me stay within budget and kept me up to date throughout the day because the tires had to be delivered. She is courteous, extremely polite and very knowledgeable with all of her customers. The tech did a great job - I was there a bit longer than originally planned but my car drives like a dream so it was worth it! The service techs are thorough and precise-well worth the wait! Thank you Paige for a great experience-again!!! More
Appointment I arrived early for my appointment. I travel quite a distance so I always leave early. When I arrived at the dealership she worked me in early. This m I arrived early for my appointment. I travel quite a distance so I always leave early. When I arrived at the dealership she worked me in early. This made my day go much smoother. I can only say she saved my day. Thanks Ashley. More
Excellent attention Thanks to Connor Thomas and the whole crew at Courtesy Acura! They serviced my 3 RDX’s in a timely and professional fashion. Above and beyond the call Thanks to Connor Thomas and the whole crew at Courtesy Acura! They serviced my 3 RDX’s in a timely and professional fashion. Above and beyond the call of duty! More
Paige was patient, kind, supportive and responsive! In today's service world, it is far and few between where you truly feel exceptional service from one hand to another. From the moment I encountered m In today's service world, it is far and few between where you truly feel exceptional service from one hand to another. From the moment I encountered my time with Paige, over a lingering noise that had started a year ago, I knew I was in good hands. She was warm, welcoming and understanding to my needs. She greeted me with a smile and followed up frequently with an "update" while my the service team was diagnosing the intermittent sound in my engine. She never made me feel rushed and wanted to make sure they did all they could to find the issue. I was offered a rental car for the time I was put out of my vehicle. I was thoroughly impressed with Paige's service that I had brought her a Starbucks Gift Card as a token of my appreciation. I also had a chance to visit with Eric who handled my car on the parts team and he was very helpful too! Courtesy Acura Denver - keep up the great work! More
Support I have a 2007 Acura RDX that I brought in for recall service to Courtesy I called in advance and got a loaner car at no additional cost, the service w I have a 2007 Acura RDX that I brought in for recall service to Courtesy I called in advance and got a loaner car at no additional cost, the service was quick and efficient, but the best part was the support and communication that I received from the service rep. Ashley. She was knowledgable, quick, asked the questions that made sure I got what I needed but not what I didn't and kept in communication with me so that I knew what was happening at all times. When I return the the loaner and picked up my car I accidently forgot my water bottle in the car and even though it was beat up and old she took the time to contact me and put it somewhere so that I could pick it up at my convenience, I live far away so was not able to get right back but as soon as I did she saw me and made sure that I got it. Thanks for going the extra mile it matters. More
Service Had my new (to me) TLX in for its first service today. Stuart answered all of my questions and managed my expectations for service time. The waiting Had my new (to me) TLX in for its first service today. Stuart answered all of my questions and managed my expectations for service time. The waiting area is very comfortable and the hour flew by. When I picked up my car it had been washed, and there was a bottle of water & a mint on the console. I am very pleased with my experience! More
Knowledgable, friendly and excellent service Despite having a frustrating experience with my car, Stuart provided service that exceeded expectations. Not only was Stuart determined to fix the pr Despite having a frustrating experience with my car, Stuart provided service that exceeded expectations. Not only was Stuart determined to fix the problem, he kept me informed and was very knowledgable during the process. He communicated with me daily and always replied promptly. Stuart's great attitude and top notch service was greatly appreciated and highly recommended. More
New Battery My car would not start at lunch on Friday and i was in KImball, NE. I travel every week. I got a jump and started back to Littleton. I called Conno My car would not start at lunch on Friday and i was in KImball, NE. I travel every week. I got a jump and started back to Littleton. I called Connor and left a message - when I got to Littleton I went straight to Courtesy service - Connor came out ran a check on my battery which indicated a new one was need and an hour later I was on my way home with a new battery and a clean car from a week on the road. Thanks Connor More
Great Service. Friendly competent staff! Great Service! Friendly competent staff in a timely manner! Driving down from Steamboat courtesy provides me a courtesy car for the day. Connor noti Great Service! Friendly competent staff in a timely manner! Driving down from Steamboat courtesy provides me a courtesy car for the day. Connor notified me by text as soon as the work was completed. A truly painless experience and now my MDX and I are ready for the winter! More
Repairs that were made when they put a chip in my paint They took it to a body shop and had the deep chip repaired that was done when I went in for an oil change. It looks new and at no cost to me. Ashley They took it to a body shop and had the deep chip repaired that was done when I went in for an oil change. It looks new and at no cost to me. Ashley was very helpful and friendly. More