4,876 Reviews of Courtesy Acura - Service Center
The Free valet service made the experience great. The valet service was excellent. There was some details in the appointment making, pick up and drop off that were minor errors. (Miscommunication abou The valet service was excellent. There was some details in the appointment making, pick up and drop off that were minor errors. (Miscommunication about a loaner car, wrong phone number being notified of pick up, etc.) But overall, the service was great, the car was serviced well, and I didn't have to sit around the waiting room on a work day. I appreciated that Matt called to verify service before and to give me an update on my car's return when the work was done. More
25K check First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next. He also made sure I understood the how to work the loaner, as it was a new model with different shifter, fuel tank than I am used to..... Picked up my RDX from Vanessa. She was also very professional and efficient. Explained all the work that was completed. More
Great Service Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me conce Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me concerning Acura. More
Organized, quick, and easy Matt quickly reviewed the items that needed to be done to my car and provided an accurate estimate. It was ready on time and flawless. Thanks! Matt quickly reviewed the items that needed to be done to my car and provided an accurate estimate. It was ready on time and flawless. Thanks! More
Courtesy Acura Service is the BEST Always an amazing experience! It’s why I buy Acura. Chris in Service was awesome! I’m moving to San Diego and I wish I could bring them with me... Always an amazing experience! It’s why I buy Acura. Chris in Service was awesome! I’m moving to San Diego and I wish I could bring them with me... More
Happy customer Very good service department. Convenient. Knowledgeable staff. Great service. Loaners too. I have always been very happy with the service department Very good service department. Convenient. Knowledgeable staff. Great service. Loaners too. I have always been very happy with the service department staff. I haven’t used a dealership for years but this place is great. More
Great Service! Great place! Everyone is very friendly, Service dept is awesome. Conner and Vanessa were very helpful, they provided a car for me while service was be Great place! Everyone is very friendly, Service dept is awesome. Conner and Vanessa were very helpful, they provided a car for me while service was being done. Communicated well throughout process and I had my car back within a couple of hours. Very impressed! More
A-1 service I had 2 service issues and only one (A-1 service) met my satisfaction. The other was a nail in a tire. I was told it could not be repaired and must be I had 2 service issues and only one (A-1 service) met my satisfaction. The other was a nail in a tire. I was told it could not be repaired and must be replaced with a $270 tire. I went to discount tire the next day and had it repaired for $0. More
Great Service- Great Dealership! Easy to make service appointments via phone or online portal. The service staff are very professional and explain everything they ar Great Dealership! Easy to make service appointments via phone or online portal. The service staff are very professional and explain everything they are doing- Chris Smith is great!! I took my car in for routine service and didn't feel like i was getting up sold on every possible addition to the service, the recommendations were very reasonable. I bought my car from Courtesy but had been having it serviced at a dealership that is closer to where I live- not anymore- i am all Courtesy, all the time from now on since it is worth the drive for a much higher level of customer service. More
B16 Service Service They were timely - wished they had a loaner for us. Vanessa was friendly upon arriving. Nice touch with the water in the car when leaving. They were timely - wished they had a loaner for us. Vanessa was friendly upon arriving. Nice touch with the water in the car when leaving. More