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Courtesy Acura - Service Center

Littleton, CO

4.9
4,876 Reviews

4,876 Reviews of Courtesy Acura - Service Center

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July 17, 2018

The Free valet service made the experience great. The valet service was excellent. There was some details in the appointment making, pick up and drop off that were minor errors. (Miscommunication abou More

by KIM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 19, 2018 -

Courtesy Acura responded

Thank you for the review! Glad to hear you used our new valet service. I will pass on kudos to Matt. We appreciate you for choosing our service department! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

25K check First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next More

by SARA-MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Ernce
Jul 23, 2018 -

Courtesy Acura responded

Thank you for your review! We strive for 100% customer satisfaction and I am glad to hear we reached our goal with you. I will pass on kudos to Alec and Vanessa for helping you before and after your RDX was ready to be picked up. Enjoy your car and we will see you around! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Great Service Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me conce More

by HUNTR1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 24, 2018 -

Courtesy Acura responded

Hi and thanks for the great review of our service department. We always strive for service worth 5-stars and I am happy to hear we achieved that with you. Look forward to seeing you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Organized, quick, and easy Matt quickly reviewed the items that needed to be done to my car and provided an accurate estimate. It was ready on time and flawless. Thanks! More

by xarkon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 19, 2018 -

Courtesy Acura responded

Thanks for the review! I am glad to hear of your great experience with us. We hope to see you around. John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Courtesy Acura Service is the BEST Always an amazing experience! It’s why I buy Acura. Chris in Service was awesome! I’m moving to San Diego and I wish I could bring them with me... More

by JTHBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 19, 2018 -

Courtesy Acura responded

Thank you for the great review! We appreciate your loyalty and wish you a smooth transition to San Diego. Hope to see you again in the future! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Happy customer Very good service department. Convenient. Knowledgeable staff. Great service. Loaners too. I have always been very happy with the service department More

by rhainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Sheridan, Connor Thomas, Chris Smith, Alec Ernce, Jai Lynn Tellez
July 17, 2018

Great Service! Great place! Everyone is very friendly, Service dept is awesome. Conner and Vanessa were very helpful, they provided a car for me while service was be More

by NIKKIANDTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Walton, Connor Thomas, Don Behrens
Jul 26, 2018 -

Courtesy Acura responded

Hi and thank for you the review of our service department. Our goal is to leave our clients with a great impression and I am happy to hear we achieved that with you. We look forward to serving you in the future. Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

A-1 service I had 2 service issues and only one (A-1 service) met my satisfaction. The other was a nail in a tire. I was told it could not be repaired and must be More

by JOHN@HUBBACH.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
July 17, 2018

Great Service- Great Dealership! Easy to make service appointments via phone or online portal. The service staff are very professional and explain everything they ar More

by Bumble 25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 26, 2018 -

Courtesy Acura responded

Great to hear you have decided to be all Courtesy! We appreciate you making the drive to see us every time your car needs some service done. Look forward to seeing you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

B16 Service Service They were timely - wished they had a loaner for us. Vanessa was friendly upon arriving. Nice touch with the water in the car when leaving. More

by CVARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Thomas
Jul 28, 2018 -

Courtesy Acura responded

Hi, thanks for the feedback. We're always looking for ways to improve our clients' experience. With Courtesy, John Mark Osborne General Manager Courtesy Acura

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