Courtesy Acura - Service Center

Great Service with Excellent Customer Service! Matt is the only service writer I have trusted out of the gate. He provides excellent communication and takes the time to learn the knowledge level o Matt is the only service writer I have trusted out of the gate. He provides excellent communication and takes the time to learn the knowledge level of his customers. He never speakers down upon them and is more than happy to explain anything they don't understand. He also takes the time to learn what each customer is expecting from him and his service team. I have and will continue to refer customer to Matt. More

Great Customer-oriented service! I have received nothing less than stellar service from this dealership. If a service is going to take long time they are great about putting you in a I have received nothing less than stellar service from this dealership. If a service is going to take long time they are great about putting you in a loaner car. Stuart (one of the service agents) is excellent! He explains to a tee what's going on with the car... What he recommends... And they never try to just sell you stuff. I actually go out of my way to go here. More

Exceptional service From sales, support and service ....top notch. Had first oil change on new car.....everything was exceptional.....very prompt, pleasant and professio From sales, support and service ....top notch. Had first oil change on new car.....everything was exceptional.....very prompt, pleasant and professional. I even called my husband to brag about the bottled water and mint left in my car! More

Fast and Full service Today I took my car into Courtesy Acura for an oil change and was delighted with their service. They quoted 1 1/2 hours but were finished in 1 hour. Today I took my car into Courtesy Acura for an oil change and was delighted with their service. They quoted 1 1/2 hours but were finished in 1 hour. My car was washed and vacuumed - better than the local car wash which charges me $20 - for free! The waiting room has all kinds of beverages and snacks and I was able to work using their internet almost as well as I can from my office. When they brought my car back to me, there was a cold bottle of water and some chocolate waiting for me. Everyone was polite and professional. They checked the car over and provided detailed info about tire life, battery status, what maintenance would be recommended next. Very happy with their service! More

Service Department My service rep did a great job for me. Explained why this was not a "Jiffy Lube" oil change. He personally checked my car out. My service rep did a great job for me. Explained why this was not a "Jiffy Lube" oil change. He personally checked my car out. More

Best service adviser I've had the pleasure of working with. Truly a great and sincere person. Paige made my first experience in Courtesy's service department perfect! During the visit I had a few concerns from Truly a great and sincere person. Paige made my first experience in Courtesy's service department perfect! During the visit I had a few concerns from the original service paperwork and she didn't hesitate to make sure I was at ease and she went out of her way to make sure and get me the correct answers, not just appease me with nonsense. I so look forward to seeing Paige again on my next visit. More

Positive, thorough, & honest Service experience! My Service Advisor, Paige Keel, was AWESOME! I recently purchased a used '14 from Daniel Strajna whom was one of the most genuine sales people I've ha My Service Advisor, Paige Keel, was AWESOME! I recently purchased a used '14 from Daniel Strajna whom was one of the most genuine sales people I've had the opportunity to work with. When I dropped my 2014 ILX off for service to prep for a long trip it was my lunch hour. Paige took time to review my concern and made sure I was aware that her goal was to ensure I was satisfied with the outcome. As well, we have an additional vehicle at home so I did not need the loaner car. Paige arranged to have one of the team take me home so I could get back to work; I made it back to work w/in an hour and my office is 25 min from the Dealership. I feel very blessed to have made at the perfect time, and more so, that Paige, Daniel and Brock (our Finance Rep) have taken such good care of us! I visited many dealerships before making my purchase, and my husband and I just had a poor experience with his 2013 Nissan that we purchased new. We are happy and will refer people to Paige and Daniel! Thank you for having genuine people! - Catherine N. Monroe More

Newly renovated service area is great! I've been bringing my MDX for service for 2 years since I purchased it here. The newly remodeled service area / bays / customer waiting space are gre I've been bringing my MDX for service for 2 years since I purchased it here. The newly remodeled service area / bays / customer waiting space are great. Everything is very organized and efficient and staff was helpful, courteous and timely. Really enjoying the new atmosphere! More

great experience both times I am a new Acura owner, bought my car at Mile High Acura in Boulder in May. For convenience, I have used Courtesy Acura for service. They are very co I am a new Acura owner, bought my car at Mile High Acura in Boulder in May. For convenience, I have used Courtesy Acura for service. They are very conscientious of my time, and got me on my way in less time than promised when I was in getting a new key fob programmed. I told him if I didn't take the loaner, that I would have to leave by 10, and promptly at 10, they were finished. When I made the appointment, I reserved a loaner as I was told it would take a couple hours. But when I checked in, I was told by Matt that he could probably get me out so that I wouldn't have to come back later. Their waiting area is very nice with free easy accessible WiFi. Another time I came in to have the tire repair kit refilled with sealant, and their parts guys were very friendly, and took care of me very efficiently. Love this place! More

Paige my service advisor always provide the BEST services. I always go to this dealership for all my services. My service advisor Paige Keel always provide 5 stars services. She always follow up on time and v I always go to this dealership for all my services. My service advisor Paige Keel always provide 5 stars services. She always follow up on time and very professional and make customers happy. Thank you Courtesy Acura and Paige! This is only reason why I still drive Acura! More