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Courtesy Buick GMC
Louisville, KY
499 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 499 reviews
June 13, 2018
Old bait and switch I was working with Ali from the beginning of my car search. I found a dealership across town with a far better price. I called Ali to see if they coul I was working with Ali from the beginning of my car search. I found a dealership across town with a far better price. I called Ali to see if they could match that price. He said yes we can do that. So I got everyone together to go see the car and test drive the new car that he said he would match the price on. But once we went to go sit down he tried to match the price with a loaner car they had sitting on the lot. He did not lower the price of the new car like he said he would over the phone. He said there is no way that the other dealership could be selling a new car for that price... so I called the other dealership and it was a new car! after talking to some of his colleagues I have found out Ali is known for this. He promises a quote over phone that he can not deliver just to get you back into the dealership. Obvisiouly extremely upset that I wasted my time and was lied too. Trying to insult my intellegance by trying to switch the car at the last second. Will never shop there again and BEWARE OF ALI! Sterotypical car salesman! More
by Riggs
Employees Worked With
Ali Alsalman
Helpful June 13, 2018
Fast service The experience was fast, pleasant and enjoyable. We knew what we wanted when we arrived and the salesperson did not try to up sell us. He was straight The experience was fast, pleasant and enjoyable. We knew what we wanted when we arrived and the salesperson did not try to up sell us. He was straight to the point and we were in the finance office within minutes of agreeing to purchase. We were out the door 30 minutes later. Awesome experience! More
by Natalie
Employees Worked With
I can’t remember the name, female finance officer, Jordan Couillard
June 12, 2018
Service Experience Brought vehicle in for service on Air Conditioner and an oil change. They got my repairs completed fast and efficiently. James Beard was my Service R Brought vehicle in for service on Air Conditioner and an oil change. They got my repairs completed fast and efficiently. James Beard was my Service Rep and he did an excellent job. He did everything he said he was going to do. Was very friendly, courteous and professional. More
by Dave
Employees Worked With
James Beard
June 08, 2018
Positive atmosphere No pressure. Easy going sales person. Reko Ware was great. Flexible. Under great management. Shows in the salesmen performance. No hassle from Sales R No pressure. Easy going sales person. Reko Ware was great. Flexible. Under great management. Shows in the salesmen performance. No hassle from Sales Rep. Get signed. Get gone. More
by Ob
Employees Worked With
Reko Ware
May 30, 2018
We had a Great experience. We had a great experience. People were friendly. Ali took his time with us, showing us how everything works. The paper work went faster than we thoug We had a great experience. People were friendly. Ali took his time with us, showing us how everything works. The paper work went faster than we thought it would. More
by MarieShort1
Employees Worked With
Ali Alsalman
May 24, 2018
Nove automobil Najbolje mjesto za kupovinu automobila Ljubaznost i objšnjavanje Odgovore na pitanja sve na mjestu kako treba Naj bolje iskustvo do sada sa kupov Najbolje mjesto za kupovinu automobila Ljubaznost i objšnjavanje Odgovore na pitanja sve na mjestu kako treba Naj bolje iskustvo do sada sa kupovinom Best salesman an best experience yet More
by Ecehic
Employees Worked With
Ali Alsalman
May 23, 2018
I was given the time to compare vehicles without pressure. Ali was very accommodating. When I finally chose which vehicle I wanted, he did everything he could to make it happen. I love my Buick! Ali was very accommodating. When I finally chose which vehicle I wanted, he did everything he could to make it happen. I love my Buick! More
by FirsttimeBuickowner
Employees Worked With
Ali Alsalman
May 19, 2018
ARI top sales person to work with!!! ARI, went way out of his way to make us very comfortable in choosing the auto we wanted, Buick envision that we wanted and worked very hard to get us ARI, went way out of his way to make us very comfortable in choosing the auto we wanted, Buick envision that we wanted and worked very hard to get us the best deal for us.We also traded the Buick Encore in we had purchased from ARI, before. Would we recommend to everyone ? YES!!! More
by ReptCus18
Employees Worked With
Other Employees :
KODY WADDEL Did the finance work, We would also, place him in the same category as ARI LeBlanc, in working with him.
May 16, 2018
Very happy with our purchase Went in looking for a truck I had already called about. They had everything ready. Very happy with our purchase. Ali was very helpful with explaining Went in looking for a truck I had already called about. They had everything ready. Very happy with our purchase. Ali was very helpful with explaining the truck More
by mdland88
Employees Worked With
Rick Bowling, Ali Alsalman
May 12, 2018
Fast, complete, courteous service Had an engine check with oil change. It was fast & from the moment I pulled into the service bay (thanks, Zach!) I was treated with kind attention & c Had an engine check with oil change. It was fast & from the moment I pulled into the service bay (thanks, Zach!) I was treated with kind attention & courtesy. Liked how well they treated me & took such good care of my car. BEST service department around!!! More
by Rosie4704
Employees Worked With
Zachary
