Courtesy Buick GMC

Stands by his sell. A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago to have the car serviced (oil/filter, tire rotation, etc...) I happened to see Matt in the show room and brought to his attention that a piece that attaches to the back of the second row passenger seat used to secure a child's seat was missing. I wanted to know how to go about replacing it. Matt immediately went to my car which was being serviced and concluded the missing component must have been missing when it was built. He then went to the Parts Manager and explained his findings and was instructed to get the part number and the part would be ordered and installed at no cost. The response from Matt and the Parts Manager from this dealership was "mind-blowing". No investigation, no questions, just a solution to my problem. That's another reason why I continue to purchase my vehicles from Courtesy Buick GMC. More

Great service James Beard my service advisor was outstanding. James was very courtesy and professional. He was very thorough, he explained what services I would rec James Beard my service advisor was outstanding. James was very courtesy and professional. He was very thorough, he explained what services I would receive based on my request and insured everything was completed to a high standard. When the work was completed he called to explain all services done and made sure I would be pickup timely. It was obvious that James like his job and make sure customers are satisfied. More

Quick, direct,upfront, and out the door sales Nick was pleasent, quick, direct, and we agreed to the price that was mutually agreed upon. He was able to have a fair price for our used car and an h Nick was pleasent, quick, direct, and we agreed to the price that was mutually agreed upon. He was able to have a fair price for our used car and an hour or so later we were driving out new car off the lot headed for home. Great job Nick! More

Ask for Nick! Nick was great to work with! Did not pressure us whatsoever and absolutely made it a fun car buying experience. Extremely helpful, patient and was abl Nick was great to work with! Did not pressure us whatsoever and absolutely made it a fun car buying experience. Extremely helpful, patient and was able to answer all of our questions. Responded quickly to all emails and phone calls. So glad he was the salesman that worked with us that day- lifelong customers!. Thanks for everything Nick! More

Surprise Sale We were in Louisville for a convention, and certainly didn’t plan on getting a new vehicle. My lease was almost up and the team at courtesy worked har We were in Louisville for a convention, and certainly didn’t plan on getting a new vehicle. My lease was almost up and the team at courtesy worked hard to help us. Nick was great, he wasn’t pushy, but instead real honest and helpful. Great experience and if we are ever in the area again we would definitely come back! More

2500HD Denali Purchase Great service from Ali. Worked at my speed, took care of the details when I left so upon my return was sign and drive. Excellent. Will return to him f Great service from Ali. Worked at my speed, took care of the details when I left so upon my return was sign and drive. Excellent. Will return to him for future vehicles. More

Great experience! Our experience with Ali, at Courtesy GMC, was great and easy going. Ali was very honest and transparent about the price and features of the vehicle co Our experience with Ali, at Courtesy GMC, was great and easy going. Ali was very honest and transparent about the price and features of the vehicle compared to others of the same type. We came from 1 hour and 15 minutes away, they helped make sure the sale and pick up of our new 2018 GMC Acadia was smooth! More

Great Experience The whole team at Courtesy was friendly and helpful. They remained flexible and answered our questions us as we determined the right vehicle fit for The whole team at Courtesy was friendly and helpful. They remained flexible and answered our questions us as we determined the right vehicle fit for our family. Enjoyed giving them our business. Great dealership. More

Great service I went in not knowing what I wanted & left out with a 2017 Buick Envision. Ali Alsalman was my consultant & he knew just what I needed. Friendly peopl I went in not knowing what I wanted & left out with a 2017 Buick Envision. Ali Alsalman was my consultant & he knew just what I needed. Friendly people & great customer service. Thank you all so much. More

Blessed We loved our salesman Nick. We would highly recommend asking for Nick. We were not pressured, all questions were answered and we purchased a Buick Enc We loved our salesman Nick. We would highly recommend asking for Nick. We were not pressured, all questions were answered and we purchased a Buick Enclave. Everyone we worked with were top notch!! Thanks Nick. More