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Courtesy Buick GMC

Louisville, KY

4.9
663 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 663 reviews

October 06, 2018

Stuart’s Performance Stuart was exceptional! His knowledge and expertise was outstanding. We look forward to our next purchase. Very good follow up after the sale. Ex More

by 0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Courtesy Buick GMC responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

October 01, 2018

Very nice to work with Salesman (Brinkhaus) could not have been anymore helpful. Very upfront about all aspects of my purchase. Professional service without any hassles More

by Curly773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 27, 2018

Great Very nice. Ari was great also Cody did great . the car rode and drove better than expected. Rode like a much larger car. My only problem is the air co More

by Hair guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody wendell
Sep 28, 2018 -

Courtesy Buick GMC responded

We are happy to see you enjoyed your experience purchasing here. We were honored to do business with you. I know you are from out of town, but if you find yourself nearby please swing by in person. If you are still having challenges with the Air Conditioning controls give Ari a call. I told him to expect your call just-in-case. We are always here to support you.

Oct 11, 2018 -

Courtesy Buick GMC responded

We are happy to see you enjoyed your experience purchasing here. We were honored to do business with you. I know you are from out of town, but if you find yourself nearby please swing by in person. If you are still having challenges with the Air Conditioning controls give Ari a call. I told him to expect your call just-in-case. We are always here to support you.

September 20, 2018

Over the top This was the most pleasant experience I have ever had when trading in a car for a new one. I have already recommended courtesy Buick to more people an More

by Danstheman2102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept was closed
Sep 23, 2018 -

Courtesy Buick GMC responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

September 20, 2018

Not very customer friendly I have never bought a vehicle and left dealership pissed off. I did here and I dont really think anybody cared about it at all. More

by cwallace1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kremer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bell
Sep 21, 2018 -

Courtesy Buick GMC responded

We are completely shocked to hear this. We were given the impression that you were happy with the way our staff attended to your specific situation. Our intention is to serve you to your complete satisfaction. We wish we could’ve helped more with the confidential and personal factors that affected the cost of the vehicle. We truly did the best we could for you. I know that both Matt and John offered an honest deal and remained polite and respectful throughout the process. We are still your advocate and hope in the future we will have the opportunity to prove that.

September 15, 2018

Great Service James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up More

by chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, James Beard
Sep 19, 2018 -

Courtesy Buick GMC responded

Chad, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2018

Visited for first oil change in my 2018 GMC Was greeted by James Beard. James is friendly and very pleasant to deal with during visit. James scheduled a second visit to have GM parts installed More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Beard
Sep 04, 2018 -

Courtesy Buick GMC responded

Hi Dean, we are very happy to hear James provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2018

Fantastic! Was great working with Mickey. Got everything done quickly and we love our new 2018 GMC Terrain. This is our second Terrain and all three of our kid More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Courtesy Buick GMC responded

Rebecca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2018

Just an oil change, but excellent customer service. Went in for an oil change on my 1999 Saturn, yes it's still running, and received excellent care. This is the place that actually sold it to me when S More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun, James Beard
Aug 27, 2018 -

Courtesy Buick GMC responded

Toni, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!

August 08, 2018

A great customer care place. I like the way that I was handled when I brought my car in and they made me feel good. They gave the impression that they really cared to service my More

by bluegrass541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
Aug 27, 2018 -

Courtesy Buick GMC responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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