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Courtesy Buick GMC - Service Center

Louisville, KY

3.7
64 Reviews

64 Reviews of Courtesy Buick GMC - Service Center

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April 19, 2019

Quick service Was easy to schedule and received info about a change in date. Oil change service and received a detail of the truck that made it like new. More

by snewell13@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
Apr 24, 2019 -

Courtesy Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2019

Friendly knowledgable staff Brought my car in for an oil change. As always the staff was friendly and helpful every step of the way. Would recommend them a very time for any serv More

by Nat324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
Apr 22, 2019 -

Courtesy Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2019

They always make me feel like a VIP! Never a no. Always a yes! Love all the folks at Courtesy Buick! I never have to worry about sub standard work or attention to detail. More

by tammieb64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heun
Feb 11, 2019 -

Courtesy Buick GMC responded

Hi, thank you so much for your positive comments about Courtesy Buick GMC! We look forward to your next visit! Take care!

December 18, 2018

Exceptional, Fast Service. My vehicle was serviced, Oil & Filters changed along with tires balance and rotated in less than an hour. Great people in the service department.... More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Ballard
Dec 20, 2018 -

Courtesy Buick GMC responded

Dean, we are glad we could get you back on the road so quickly! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2018

Excellent Customer Service From Reko my salesman always staying in touch with me, to Diamond always being courteous when answering the phone and getting me in touch with my Ser More

by clmartinjr25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond, Reko Ware, Joe Heun, Bryce Ballard
Dec 06, 2018 -

Courtesy Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

October 24, 2018

LaCrosse Voss From Purchase to the most recent first service I have to say that those guys are the real deal. Today I want to recommend the great service the shop g More

by Peer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
For this first service visit I want to comment the guys in the shop. They were fast and efficient.
October 10, 2018

Scheduled for routine service on 10/9/2018. I have dealt with Joe several times over the years for all my service needs. Joe has always performed his duties in a professional manner and has alwa More

by Mike1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
Oct 12, 2018 -

Courtesy Buick GMC responded

Hi, thank you so much for your positive comments about Courtesy Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2018

Great Service James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up More

by chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, James Beard
Sep 19, 2018 -

Courtesy Buick GMC responded

Chad, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2018

Visited for first oil change in my 2018 GMC Was greeted by James Beard. James is friendly and very pleasant to deal with during visit. James scheduled a second visit to have GM parts installed More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Beard
Sep 04, 2018 -

Courtesy Buick GMC responded

Hi Dean, we are very happy to hear James provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2018

Just an oil change, but excellent customer service. Went in for an oil change on my 1999 Saturn, yes it's still running, and received excellent care. This is the place that actually sold it to me when S More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun, James Beard
Aug 27, 2018 -

Courtesy Buick GMC responded

Toni, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!

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