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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,631 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,631 reviews

August 22, 2025

Courtesy Chevrolet is the worst dealership! The service associates are professional but the service director is absolutely horrible! I won't ever go back because of him! More

by Craftejo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
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Aug 22, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I appreciate your feedback regarding the service at Courtesy Chevrolet and am glad to hear our associates met your expectations. However, I understand your concerns about the service director. We take such feedback seriously as we strive to provide the best possible experience. Please feel free to reach out to me directly if you would like to discuss this further. Your satisfaction is important to us. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

August 18, 2025

Worked with Mr. Freistroffer in coordinating the commercial auto transport of 19 box trucks from his location. Mr. Freistroffer was very professional, courteous and More

by Carlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Freistroffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Carlo responded

Thank you for the opportunity to work with your dealership, it was a pleasure! Please feel free to reach out in the future with any and all transporting needs. You won't be disappointed!

August 17, 2025

NOT A GOOD CUSTOMER SERVICE AT SERVICE DEPARTMENT. My name: Sergio Barrera My review is not about my purchase experience. My review is about the poor quality of customer service. I bought a suburb More

by Manuel De Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Montano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Courtesy Chevrolet responded

Thank you for your feedback, Sergio. I understand your concerns regarding the customer service and the issues you've been experiencing with your 2024 Suburban. I appreciate you bringing this to our attention. It’s important to us that our customers receive the best service possible, and it seems we did not meet your expectations during your recent visit. I encourage you to reach out to me directly so I can address your concerns more effectively. Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and I look forward to assisting you further. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Aug 18, 2025 -

Manuel De Alexander responded

Thank you for being answered. I am very uncomfortable, unhappy. Still having technical issues, even with customer service, today Monday 18th supposedly had a schedule to fix all the issues, then today called me from the dealer to let me know my appointment will be till 25th. but I am very worried because is a lot of technical issues, computer issues. I think is a kind if dangerous to drive it. DEALER SAID "WE DONT HAVE ANY AVAILABLE DATE TO CHECK YOUR VEHICLE, TILL 25TH", Oh my, I am driving a vehicle with some issues what did not fix it, last time when I did bring it to service in Courtesy nor still failing. SO FRUSTRATED SITUATION.

August 16, 2025

Excellent service by Garret efficient and help us find what we needed definitely will recomend Garret to my friends and family More

by Adolfosrlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Herrmann
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Aug 17, 2025 -

Courtesy Chevrolet responded

Thank you for your kind words, Adolfo! I'm glad to hear that you received excellent service from Garret at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your recommendation to friends and family and look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 12, 2025

Brad and his team did a fine job of repairing my Sherri. 4 new brakes and a new RR TPMS sensor. Ans she was ready as promised. I had things to do later in the day and getting her back promptly was a plus More

by JohnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hallock
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Aug 13, 2025 -

Courtesy Chevrolet responded

Hi, John! Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm glad to hear that Brad and the team provided excellent service while repairing your vehicle, Sherri. I understand the importance of prompt service, and I'm pleased we could get her back to you as promised. We hope to see you again at Courtesy Chevrolet for any future needs! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 02, 2025

My vehicle was not returned to me clean. Also very poor communication between the staff. More

by ttharris1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember their names
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Aug 04, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I understand your concerns about the cleanliness of your vehicle and the communication issues you encountered. At Courtesy Chevrolet, we strive to provide a high level of service, and your feedback is important to us. Please feel free to reach out to me directly so I can address your concerns more thoroughly. I appreciate your input, and we hope to improve your experience in the future. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

July 31, 2025

Courtesy Chevrolet Did me right, I took my vehicle in to get fixed and they paid for my rental car till my car was fixed with no deductible. Thanks you Brad for your service. More

by Rickymiranda60@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Jul 31, 2025 -

Courtesy Chevrolet responded

Thank you, Ricky, for your kind words! I'm thrilled to hear that you had a positive experience with Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It's our priority to take care of our customers, and we're glad that Brad was able to assist you. Don’t hesitate to visit us again for any future needs! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 30, 2025

Very courteous. Informative and so helpful. Made my visit easier. Took care of my needs. Leslie so kind. Good customer service. Always going back. More

by reygarcia2857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
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Jul 31, 2025 -

Courtesy Chevrolet responded

Thank you for the wonderful review, Rey! I'm glad to hear that you found our team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, to be courteous, informative, and helpful. It's great to know that Leslie provided you with excellent customer service. I appreciate your kind words, and we look forward to welcoming you back for your next visit! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 22, 2025

I had a great experience at the dealership, I enjoyed working with everyone. Bought my first vehicle from a dealership here and the experience was pretty smooth. More

by weston1108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos Nogales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Courtesy Chevrolet responded

Thank you for your wonderful review, Weston! I am glad to hear that you had a great experience at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and that you enjoyed working with our team. Congratulations on buying your first vehicle! We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new ride! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 21, 2025

Very helpful! Kept me updated on my vehicle and also provided a loaner vehicle while our car was being worked! More

by Cheevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Phoenix Chevy Dealer in the valley since 1955! I'm thrilled to hear that you found our team helpful and that we could keep you updated during your vehicle's service. Providing a loaner vehicle is just one way we aim to make your experience seamless. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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