Courtesy Chevrolet

Courtesy Chevrolet Phoenix Arizona one of the best dealerships in Arizona very informative and very respectful will continue to work with them dealerships in Arizona very informative and very respectful will continue to work with them More

Excellent service. They worked with us the entire time to get a better deal. We were looking to walk out of there with a specific number we wanted to pay monthly, and t They worked with us the entire time to get a better deal. We were looking to walk out of there with a specific number we wanted to pay monthly, and they did everything within their ability to get us there. Great dealership! More

If Google allowed me to, I would put a -5 stars . Unprofessional dealership !! - I found the one and only Duramax diesel Chevy Suburban in the state of Arizona . -I worked with a salesman . I will Unprofessional dealership !! - I found the one and only Duramax diesel Chevy Suburban in the state of Arizona . -I worked with a salesman . I will be somewhat decent and not mention his name !! - Salesman works a deal with me and tells me he needs a DEPOSIT OF $500 to hold vehicle . - I paid $500 to hold the vehicle . - Once I paid the $500 deposit low and behold , it was delivered from the rail yard to Courtesy Chevrolet . -I came in Saturday / April 26th at 10AM to check vehicle and test drive !! -Salesman asks me when I am making decision ?? I told him when wife gets off shift with the Fire Department !! -Salesman said that is OK. I will hold the vehicle and park it in the back to hide it but it is held BECAUSE I PUT A DEPOSIT THE SALESMAN SAID I NEEDED TO HOLD THE VEHCLE FOR ME !!!!!!!! - I left and test drove another vehicle across the street just to make sure if there was any other vehicle . - Sales manager calls later in the day and asks me what is going on with my decision ??? -I told him I explained everything to the sales guy !!! - I said I was waiting for my wife who is answering 911 calls as firefighter before I make my decision !! - He said he really need a to know because he has had several inquires . - I text my wife and she says YES, we want the diesel !!! - I tell the Sales manager let’s do it and he says I will get everything ready for you to come in and make this an easy process . - I am excited to go pick it up !! -Sales manager calls back 30 minutes later and said “I AM SORRY BUT WE ALREADY SOLD IT “” THE VEHICLE I PUT A DEPOSIT ON !! -Sales manager said we weren’t sure what you were going to do so we sold it !! - We thought you would but it this morning !! -YOUR SALES GUY KNEW WHAT I WAS DOING AND SAID THAT WAS OK!!!!!!!!!!! - Sales manager said SORRY, but we didn’t know what your intentions were -why in the xxxx did you not communicate with me and call me and ask me sooner?????????? - I thought that’s what the deposit was for to hold the vehicle for me Because I could not make a good decision without my wife who was a firefighter working on duty!!! - Got me deposit back !! -WHOEVER WILL READ THIS AND HOPEFULLY WILL THINK BEFORE BUYING FROM THIS DEALERSHIP !!! -ALL THEY CARE ABOUT IS THEIR BOTTOM DOLLAR AND NOT THE CUSTOMERS AND THANK YOU SO MUCH FOR YOUR NON-COMMUNICATION AND VERY UNPROFESSIONAL SALES TACTICS!!!!! -I WILL NEVER EVER EVER SET FOOT OR TELL ANYBODY TO EVER GO TO THE DEALERSHIP EVER AGAIN!!!!!! ! More

We have more than 10 years buying generation in generation Chevrolet is my brand. and we will continue to buy here for the friendly and trustworthy treatment generation Chevrolet is my brand. and we will continue to buy here for the friendly and trustworthy treatment More

Very professional sales and finance staff. The truck I wanted to buy was ready with a full tank of gas when I drove it off the lot. I appreciated the cafe, it was nice to get a free lunch duri The truck I wanted to buy was ready with a full tank of gas when I drove it off the lot. I appreciated the cafe, it was nice to get a free lunch during my sales process. Additionally, I liked how it was a low pressure environment, and I wasn't hassled for an extended warranty, oil change package, service plan, etc. I got the truck I wanted at a great price! More

Very professional and personable staff, much less time required to do the paper work on closing time required to do the paper work on closing More

Mustafa was a pleasure to work with. He is not a "typical car salesman." He was respectful of our time, and he worked hard to get us the car we wanted at the price we were looking for. T He is not a "typical car salesman." He was respectful of our time, and he worked hard to get us the car we wanted at the price we were looking for. Thanks Mustafa. More

The sales team did everything they could for me and got me into the truck I wanted . Very good experience courtesy me into the truck I wanted . Very good experience courtesy More

Bought a car remotely from California from Courtesy Chevrolet. They were very easy to work with, were straight-forward during the negotiation process and had great communication after the sale was made Chevrolet. They were very easy to work with, were straight-forward during the negotiation process and had great communication after the sale was made. More

My service advisor, Chelsea was great and professional. I was very happy with the service I received. I was very happy with the service I received. More