Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,638 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
Contact Dealership
View Awards

1233 E. Camelback Road

Phoenix, AZ

85014

Directions

By Type

Showing 4,638 reviews

November 03, 2025

My new car got a check engine light, took to service center, they got on it right a way, it needed a part that was on back ordered, they went above and beyond and called around and found the part in one More

by Brionhunter44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seainn Hendricsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm thrilled to hear that our service team at Courtesy Chevrolet went above and beyond to assist you with your check engine light issue. Keeping you informed and ensuring you have a ride to the rental place is what we strive for. Your kind words motivate us to continue providing the best service possible. We look forward to seeing you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 29, 2025

Good work overall. The only negative is that my service advisor, Madison Ross, did not respond to my follow-up email request for clarification about service performed o More

by adrgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison (Maddison?) Ross
Report | Print
Oct 31, 2025 -

Courtesy Chevrolet responded

Thank you for sharing your experience. I'm glad to hear your vehicle’s service met your expectations. As a family-owned valley Chevy dealer, Courtesy Chevrolet has been providing quality service since 1955, and we also aim to ensure clear communication and timely follow-up with every customer. Your feedback helps us review how we handle customer inquiries. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

October 06, 2025

Jessica started out as helpful. However she dropped the ball and has not followed up on a promise. She assured me that the dealership would pay for programing a remote for our Blaz More

by clarkefogel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica Ogunjobi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Clarke. I understand your concerns regarding the follow-up on the remote programming for your Chevrolet Blazer. I appreciate your feedback and want to ensure that we uphold our standards of service. Please reach out to me directly at Courtesy Chevrolet, and I will be happy to assist you further in addressing this matter. Thank you for your understanding. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

October 02, 2025

We were in and out fast. People were very nice especially Mason Flores. The place was warm but they did offer us water. Thank you More

by nagonzalez0218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Flores
Report | Print
Oct 03, 2025 -

Courtesy Chevrolet responded

Thank you for your kind words! I'mthrilled to hear that you had a quick and pleasant experience at Courtesy Chevrolet. Mason and our team appreciate your recognition and are always here to ensure our customers feel welcome. We look forward to seeing you again soon. Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 25, 2025

First time servicing my SUV at Courtesy Chevy. Timely amazing service! I will be going to Courtesy from now on. More

by bigguy007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Ross
Report | Print
Sep 26, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I'm thrilled to hear that you had an amazing experience servicing your SUV with us at Courtesy Chevrolet. Your satisfaction is our priority, and we look forward to serving you again in the future. Don't hesitate to share your experience with others! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 07, 2025

Mustafa 💯I purchased a Chevrolet Suburban a few weeks ago and had an excellent experience. Mustafa and Hector were both amazing—professional, friendly, and very helpful throughout the whole process. They More

by Huseyin Erdem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa - Sales Dept.
Report | Print
Sep 07, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Huseyin! I truly appreciate your wonderful feedback about your recent experience with us at Courtesy Chevrolet. It's fantastic to hear that both Mustafa and Hector provided you with a smooth and stress-free process while you purchased your Chevrolet Suburban. Your recommendation means a lot to us! We look forward to seeing you again for any of your future vehicle needs. Enjoy your new Suburban! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 04, 2025

Great job from the sales and finance dept in their patience and knowledge making sure to acknowledge and answer my questions More

by Schuttup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiros Tesfasyone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Barrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm delighted to hear about your positive experience with our sales and finance departments. Our team is committed to making sure every question is answered, and it’s wonderful to know you felt acknowledged and supported. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 01, 2025

Very good professional service. Service work that you can rely on always.. Bob is excellent service rep. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Courtesy Chevrolet responded

Thank you for your kind words, John! I'm pleased to hear that you had a great experience with our professional service and that Bob provided excellent support. We strive to ensure that our customers can always rely on us at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We look forward to seeing you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 22, 2025

Courtesy Chevrolet is the worst dealership! The service associates are professional but the service director is absolutely horrible! I won't ever go back because of him! More

by Craftejo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Report | Print
Aug 22, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I appreciate your feedback regarding the service at Courtesy Chevrolet and am glad to hear our associates met your expectations. However, I understand your concerns about the service director. We take such feedback seriously as we strive to provide the best possible experience. Please feel free to reach out to me directly if you would like to discuss this further. Your satisfaction is important to us. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

August 17, 2025

NOT A GOOD CUSTOMER SERVICE AT SERVICE DEPARTMENT. My name: Sergio Barrera My review is not about my purchase experience. My review is about the poor quality of customer service. I bought a suburb More

by Manuel De Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Montano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Courtesy Chevrolet responded

Thank you for your feedback, Sergio. I understand your concerns regarding the customer service and the issues you've been experiencing with your 2024 Suburban. I appreciate you bringing this to our attention. It’s important to us that our customers receive the best service possible, and it seems we did not meet your expectations during your recent visit. I encourage you to reach out to me directly so I can address your concerns more effectively. Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and I look forward to assisting you further. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Aug 18, 2025 -

Manuel De Alexander responded

Thank you for being answered. I am very uncomfortable, unhappy. Still having technical issues, even with customer service, today Monday 18th supposedly had a schedule to fix all the issues, then today called me from the dealer to let me know my appointment will be till 25th. but I am very worried because is a lot of technical issues, computer issues. I think is a kind if dangerous to drive it. DEALER SAID "WE DONT HAVE ANY AVAILABLE DATE TO CHECK YOUR VEHICLE, TILL 25TH", Oh my, I am driving a vehicle with some issues what did not fix it, last time when I did bring it to service in Courtesy nor still failing. SO FRUSTRATED SITUATION.

1
2
...
464