Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,487 reviews
Amazing customer service and experience overall Every sales person and employee that I encountered was nothing but amazing! I went to the dealership twice before buying and every time there was cons Every sales person and employee that I encountered was nothing but amazing! I went to the dealership twice before buying and every time there was consistent info and pricing honored. More
STAY AWAY FROM THIS PLACE!!!!!!!!!! STAY AWAY FROM THIS PLACE!!!!! BAD SERVICE IF THEY ARE NOT MAKING A SALE....ONCE THE SALE IS DONE THEY DON'T CARE!!!!!!!! They don't care about fami STAY AWAY FROM THIS PLACE!!!!! BAD SERVICE IF THEY ARE NOT MAKING A SALE....ONCE THE SALE IS DONE THEY DON'T CARE!!!!!!!! They don't care about family or the customer only the sale they can make. If they can't get you financed with one leder they run your credit until they find one. I've called and emailed trying to get it resolved but they don't care. They can remove all the credit inquiries that were done fraudulently, yes fraudulently. I thought they were going run my credit once not 12-15 times. Seriously greedy dealership. Owner/GM never answers. I've never experienced this type of service or disregard for human compassion. Misty really lacks compassion and doesn't care at all....instead of trying to resolve, all she said was ok.....Really?? And she still works there as a manager? does not answer her phone. Husband went in person she was there. Deb at least did follow up calls and emails, so plus for her. Too bad she was not in the correct department that could help. I did finance a car with some family help and I still get treated this way. I should have just gone somewhere else that treats people like people. STAY AWAY FROM THIS PLACE!!!!! More
Excellent service by all. Everyone at the dealership I dealt with were very professional and very pleasant to work with. I was in and out in less then an hour. Love my new Trav Everyone at the dealership I dealt with were very professional and very pleasant to work with. I was in and out in less then an hour. Love my new Traverse. More
Genuine All the staff members were very Genuine, trusting and had great customer service. Unfortunately that is rare in this day and age. No stress carbuyi All the staff members were very Genuine, trusting and had great customer service. Unfortunately that is rare in this day and age. No stress carbuying More
Pleasant car buying experince Very nice experience. They had just the car we were looking for. Amber did a great job working with us and getting what we wanted at a price we coul Very nice experience. They had just the car we were looking for. Amber did a great job working with us and getting what we wanted at a price we could afford. More
Very helpful He goes out of his way to help you. He always calls and see how you are doing. He tries to get the best deal for you He goes out of his way to help you. He always calls and see how you are doing. He tries to get the best deal for you More
Amazing Came in to dealer with I wanted in mind and Lamar delivered! Amazing and wonderful guy!! Thank you for my brand new Duramax. I will enjoy it for many Came in to dealer with I wanted in mind and Lamar delivered! Amazing and wonderful guy!! Thank you for my brand new Duramax. I will enjoy it for many years to come!!! More
New Tahoe Purchase The whole process was timely and hassle free. Could not ask for a better experience when buying a new car. O'Jay was professional and always availab The whole process was timely and hassle free. Could not ask for a better experience when buying a new car. O'Jay was professional and always available. More
Great customer service by Service Advisor, Ben Johnson. Service Advisor fixed my Bluetooth problem and answered questions regarding services politely and apologized several times for length of time in servi Service Advisor fixed my Bluetooth problem and answered questions regarding services politely and apologized several times for length of time in servicing my vehicle. He also gave me a free drink ticket. However, a food court employee was rude when I told her my "Green Tea" was red and not green plus it had a slight hibiscus taste. She informed me that it was green tea with hibiscus. I told her she should inform customers that "Green Tea" at Courtesy Chevrolet contains hibiscus and is not just green tea because some may not like or be allergic to hibiscus. Her response was, "Well, you will have to tell that to my boss because we have been told to tell customers only that we sell Green Tea". I found her response rude and her tone of voice condescending. More
I already referred him I sent him my neighbor who also bought a Duramax. He was also happy with his truck. I have driven Fords for over twenty years and switched back. I sent him my neighbor who also bought a Duramax. He was also happy with his truck. I have driven Fords for over twenty years and switched back. More