Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Chevrolet
Phoenix, AZ
4,488 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,488 reviews
December 31, 2016
Great experience Our sales representative Lamar McLaughlin, was very helpful in finding us the right vehicle. He is super awesome guy with great customer service..and Our sales representative Lamar McLaughlin, was very helpful in finding us the right vehicle. He is super awesome guy with great customer service..and very knowledgeable. I give A+ on this review. More
by Lamar
Employees Worked With
Helpful December 30, 2016
Good experience staff knowledgeable and friendly Lama was very helpful and knowledgeable. He did what he. Could to expediatr the process. The finance department also was friendly and not high pressu Lama was very helpful and knowledgeable. He did what he. Could to expediatr the process. The finance department also was friendly and not high pressure to sell us things we didn't need we also got a great finance rate More
by Kgiles1958
Employees Worked With
December 30, 2016
I would recommend Courtesy Chevrolet. For anyone looking to purchase a new car, I had a pleasant experience at Courtesy with my sales representative, Earnie. I would recommend the dealersh For anyone looking to purchase a new car, I had a pleasant experience at Courtesy with my sales representative, Earnie. I would recommend the dealership to anyone in the market for a new vehicle. More
by Gellert
Employees Worked With
Ernie Beler
December 30, 2016
Thanks! Benny was honest and worked with us to get the best deal possible. The entire process was very comfortable, and made buying my 1st car a breeze! Benny was honest and worked with us to get the best deal possible. The entire process was very comfortable, and made buying my 1st car a breeze! More
by Casvillegas
Employees Worked With
Benny Gonzalez
December 30, 2016
Bait and Switch advertising on their web site. After searching on the web for a 2017 Chevrolet 3500HD LT vehicle I came across Courtesy Chevrolet website stating that they not only had 1 in sto After searching on the web for a 2017 Chevrolet 3500HD LT vehicle I came across Courtesy Chevrolet website stating that they not only had 1 in stock but they had 2 of this model on their web page and in stock with the Sale price of $45,858.00. So I called and spoke with Ivan and he said that he would look in to it and get back with me. About 2:00 that same day I did get a call back from Ken Samuels BDC Manager and he told me yes that that was the price and confirmed that the vehicle was correct. I ask him to send me some pictures of the vehicle and more info because we lived in CA. Ken never called me back, so I called him again to get the info and then he proceeds to tell me that the price on the web is only for Commercial Fleet purchase only and that if we wanted to purchase the vehicle the price would jump to $52,500.00. (There is nothing on the web that states that the price is only for Commercial Fleet Purchase only). I told Ken this was not the price that it is being advertising for and is Not acceptable way to do business. He again just told me that it was for Fleet purchase only. This dealership need to remove these off your website and stop miss leading consumers that this is the price when it is just gimmick and/or a bait and switch. More
by Kaybear63
Employees Worked With
Ken Samuels BDC Manager/Internet Sales
December 30, 2016
Very informative Lamar McLaughlin was super informative. Showed me all the features my new vehicle had. As soon as I drove the Chevy Traverse I new it was the one I wa Lamar McLaughlin was super informative. Showed me all the features my new vehicle had. As soon as I drove the Chevy Traverse I new it was the one I wanted. More
by Claudia M.
Employees Worked With
December 28, 2016
Didn't feel pressured to buy I always dread going car shopping. I think most of us do, you drive onto the lot and all of a sudden you're attacked by sales men. It wasn't like this I always dread going car shopping. I think most of us do, you drive onto the lot and all of a sudden you're attacked by sales men. It wasn't like this at all. Dave bailey was very friendly, right away he asked what I was looking for. I didn't really know, he was so helpful telling me about all the options, new, used, the specials etc. I didn't feel pressured to buy anything right then and there but knew that when I was ready to buy, I would want him to help me. After a while I thanked him and said I will keep looking and will be back. Just to be fair to myself I wanted to say that I tried more than one car. I went to another dealership and right away the guy was so rude. While I was talking to this rude guy, Dave text and sent me a video of the car I test drove. Just to refresh my memory but it worked and That's why I decided to go back. I test drove 2 more cars and finally fell in love with this 2016 Malibu. I gave Dave the $$ I wanted to be at and he did his BEST to get me there. Mike Davis was also awesome! Before I left the first time he came and introduced himself and when I came back he came over and thanked me. Overall- I would recommend this dealership to any of my family and friends. Dave and Mike are the people I would tell them to ask for. Thanks son much guys! I love my new car!!! More
by Amrab1984
Employees Worked With
Dave bailey , Mike Davis
December 27, 2016
Great Team! Chris Murphy was very personable and had a great Team backing him up. They collectively made the experience both quick and easy and I'll be happy to Chris Murphy was very personable and had a great Team backing him up. They collectively made the experience both quick and easy and I'll be happy to visit/suggest them again in the future! More
by ChevyToday
Employees Worked With
Anthony Lopenzo , Steve Rimer, Chris Murphy
December 23, 2016
Great Experience I was very impressed with the quality service and salesmanship that I received from Dave Bailey. He was very knowledgeable and able to address any and I was very impressed with the quality service and salesmanship that I received from Dave Bailey. He was very knowledgeable and able to address any and all questions I had. I am happy with the buying experience and will recommend Courtesy Chevrolet and Dave Bailey to my friends and co-workers. More
by KurutzAS07
Employees Worked With
Dave Bailey , Russell Delmont , Deborah Drager
December 21, 2016
Great Experience To sum it all up, this man does a great job. I was satisfied with his help in finding me a new car. Definitely no complaints, car buying process smoot To sum it all up, this man does a great job. I was satisfied with his help in finding me a new car. Definitely no complaints, car buying process smooth and simple. Two thumps up keep doing the good work man! CHEVYS THE BEST! More
by Johnnyboymalibu
Employees Worked With
Misty Ann Gonzalez-Gunter, Oscar Castro
