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Courtesy Chevrolet
Phoenix, AZ
4,639 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,639 reviews
August 17, 2025
NOT A GOOD CUSTOMER SERVICE AT SERVICE DEPARTMENT. My name: Sergio Barrera My review is not about my purchase experience. My review is about the poor quality of customer service. I bought a suburb My name: Sergio Barrera My review is not about my purchase experience. My review is about the poor quality of customer service. I bought a suburban 2024, new. After couple months, my suburban start to get some issues in different ways. Gasoline pump fail. Some technical issues in sound system, and more. Las time when I’d bring my suburban to dealer to fix all the issues, was so hard to get a rental as warranty included. Then, I was not get a good customer service. My vehicle was not repair completly. I’ll be back to finish it. Spending time was so hard for me, because I have a business, can not leave my business often alone. Then, that vehicle have a lot of issues from factory. I’ll go for Lemon Claim. More
by Manuel De Alexander
August 12, 2025
Brad and his team did a fine job of repairing my Sherri. 4 new brakes and a new RR TPMS sensor. Ans she was ready as promised. I had things to do later in the day and getting her back promptly was a plus 4 new brakes and a new RR TPMS sensor. Ans she was ready as promised. I had things to do later in the day and getting her back promptly was a plus. More
by JohnH
Employees Worked With
Brad Hallock
July 31, 2025
Courtesy Chevrolet Did me right, I took my vehicle in to get fixed and they paid for my rental car till my car was fixed with no deductible. Thanks you Brad for your service. get fixed and they paid for my rental car till my car was fixed with no deductible. Thanks you Brad for your service. More
by Rickymiranda60@yahoo.com
Employees Worked With
Brad
July 30, 2025
Very courteous. Informative and so helpful. Made my visit easier. Took care of my needs. Leslie so kind. Good customer service. Always going back. Informative and so helpful. Made my visit easier. Took care of my needs. Leslie so kind. Good customer service. Always going back. More
by reygarcia2857
Employees Worked With
Leslie
July 22, 2025
I had a great experience at the dealership, I enjoyed working with everyone. Bought my first vehicle from a dealership here and the experience was pretty smooth. working with everyone. Bought my first vehicle from a dealership here and the experience was pretty smooth. More
by weston1108
July 21, 2025
Very helpful! Kept me updated on my vehicle and also provided a loaner vehicle while our car was being worked! Kept me updated on my vehicle and also provided a loaner vehicle while our car was being worked! More
by Cheevy
Employees Worked With
July 18, 2025
I purchased a Certified Pre-Owned 2015 Silverado from Courtesy Chevrolet in 2016. In 2025, while preparing to trade it in, a Carfax pulled by another dealer revealed the truck had been in a pretty seriou Courtesy Chevrolet in 2016. In 2025, while preparing to trade it in, a Carfax pulled by another dealer revealed the truck had been in a pretty serious accident affecting both the front and rear of the vehicle, with an airbag deployment in early 2016 — months before my purchase. This was never disclosed by Courtesy at the time of sale. Airbag deployment is a major safety issue and should have disqualified it from being sold as a CPO vehicle. When I brought this to their attention, Courtesy admitted the truck should not have been certified and acknowledged that a disclosure should have been signed at the time of sale. Despite this, they offered me less than a reasonable amount to resolve the issue — not taking into account the financial harm I endured over 8 years of ownership, including the vehicle’s diminished value. I’m sharing this to warn others: do not rely solely on the CPO label — always pull your own Carfax and inspect everything before buying. I trusted the CPO process and paid a premium for it — and ended up with a vehicle that never should’ve qualified as certified. More
by jon
Employees Worked With
chad mcdonald
July 17, 2025
The only honest Chevy dealership in the west half of the Phoenix Metro area. More than that, they are really prone to going out of their way to make sure everything is set for you. They really live up to th Phoenix Metro area. More than that, they are really prone to going out of their way to make sure everything is set for you. They really live up to their name More
by mcamodell
Employees Worked With
