Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Customer Service! I had already gone through the Costco program and picked out my car - so from my initial call from Anthony Lopenzo to the personal service Nate Rotola I had already gone through the Costco program and picked out my car - so from my initial call from Anthony Lopenzo to the personal service Nate Rotolante who sealed the deal with amazing customer service it was a 5+ star experience for me! Everyone at Courtesy was helpful and friendly: Benny Gonzalez who set up my OnStar, Brandon Goldstein who handled my financing and Debbie Drager who helped me program my car. Plus the countless other faces who made it a point to stop and see how I was doing through the whole process. WAY TO GO COURTESY CHEVROLET!!! More
Sold us a lemon- refused to help Bought a new 2016 Tahoe for $60k. Was in for service 5 times in the fist 2 months, before it broke down leaving me and my kids stranded. Their only ad Bought a new 2016 Tahoe for $60k. Was in for service 5 times in the fist 2 months, before it broke down leaving me and my kids stranded. Their only advice was to file a complaint with the better business bureau. They refused to help us with a replacement vehicle. Another dealership stepped up and bought back the Tahoe that Courtesy sold us. STAY AWAY! GM Scott Gruell will do nothing for you, won't even return a phone call. More
Stuck with a Lemon SOLD US A $60K LEMON! Brand new 2016 Tahoe was in for service 5 times in 2 months. At 2000 miles, transmission blew, leaving my wife and kids stranded SOLD US A $60K LEMON! Brand new 2016 Tahoe was in for service 5 times in 2 months. At 2000 miles, transmission blew, leaving my wife and kids stranded. GM Scott Gruell couldn't even return phone calls to talk about the situation, and Courtesy's only suggestion was to "file a complaint with the Better Business Bureau." We approached another dealer for advice about our situation, and they had us in a replacement vehicle within 8 hours. Don't expect any assistance from Courtesy if you happen to buy a lemon. STAY AWAY More
FALSE ADVERTISING THEY WILL NOT HONOR THEIR INTERNET PRICING. THEY HAVE A CAR POSTED FOR $41,555 ON THE INTERNET AND WHEN I INQUIRE THEY SAY THEY WILL SELL IT TO ME FO THEY WILL NOT HONOR THEIR INTERNET PRICING. THEY HAVE A CAR POSTED FOR $41,555 ON THE INTERNET AND WHEN I INQUIRE THEY SAY THEY WILL SELL IT TO ME FOR THE LOW PRICE OF $44,000!!!! I ASKED LAMAR WHY CAN'T YOU HONOR THE INTERNET PRICE AND HE SAID HE HAD MORE THAN THAT IN IT. OK, SO BE ETHICAL AND ADVERTISE AT THE PRICE YOU PLAN ON SELLING!!!! THEY ALSO SAID THEY HAD (YES, HAD) TO CHARGE 8.7% TAX TO ME EVEN THOUGH I LIVE IN ALABAMA. PRETTY SURE THAT IS DOUBLE TAXATION. I TRIED ANOTHER SALESMAN AND SAME RESULT!!! BOTH PROMISED ME A CALL BACK......CRICKETS. DON'T WASTE YOUR TIME UNLESS YOU WANT TO HEAR ABOUT THEIR "EXCITING TENT SALE". More
Amazing dealership David was friendly from the start. He worked his butt off to get me into a car. He understood my situation and made it work. The entire team was frien David was friendly from the start. He worked his butt off to get me into a car. He understood my situation and made it work. The entire team was friendly and amazing. I'll be coming back when I'm ready to trade in my car ?? More
Service and support We bought our new Malibu on Monday night from Roberto, who did a great job. On Thursday, I drove to work and ended up with a flat tire from a big piec We bought our new Malibu on Monday night from Roberto, who did a great job. On Thursday, I drove to work and ended up with a flat tire from a big piece of metal. While they explained that type of damage is not usually covered, they did cover it as we had just bought the car and they wanted us to be happy. That is solid service and support and much appreciated. Many thanks to the team! More
Lamar was awesome Lamar was great, he put me in a car that fits my needs and perfect for my family. He didnt over sale us gave us what we need it. Keep up the good work Lamar was great, he put me in a car that fits my needs and perfect for my family. He didnt over sale us gave us what we need it. Keep up the good work Lamar. More
Awesome experience My fiancé and I are so great full for Lamar McLaughlin the best sales rep who helped us find the best car for us and with in our budget. Everything we My fiancé and I are so great full for Lamar McLaughlin the best sales rep who helped us find the best car for us and with in our budget. Everything went smoothly, I will be recommending everyone I know to go see him. Best customer service I've had in a very long time. My fiancé loves his 2015 Chevrolet cruze. Thank you lamar for everything. More
We Love Lamar!!!! Lamar McLaughlin is THE BEST person to work with at Courtesy Chevrolet!!! We went looking for a used car and he helped us get into a brand new 2016 C Lamar McLaughlin is THE BEST person to work with at Courtesy Chevrolet!!! We went looking for a used car and he helped us get into a brand new 2016 Chevy Traverse!!! I am sooooo in love with my car and the high quality, attentive and detailed attention. What we expected to be a long, painful experience (you know how car-buying can be) was pleasant and quick. Thank you Lamar!!!!! We will keep the referrals coming. You are worth it!!! Also request Martha for your finance person. She is very knowledgeable and helps get the lowest interest rates possible. Even if you have to wait, she is the one you want. More
Great Service honest sales representative When purchasing a vehicle it is important for customers to become engaged with sales representatives who are open and honest at all times. My sales re When purchasing a vehicle it is important for customers to become engaged with sales representatives who are open and honest at all times. My sales representative Joseph fulfilled the expectations of Courtesy Chevrolet's mission. Joseph even went the extra mile to ensure my purchasing experience was worthwhile. I received a great level of service from the sales manager who was conducting oversight during the time of purchase and my sales representative Joseph took the time to answer all of my questions with ease. I was extremely pleased with the options I was provided as a customer. Thank you Dennis Renko and Joseph Bungard and thank you Courtesy Chevrolet! More