Courtesy Chevrolet

Helpful and friendly When I went to purchase a car I was looking for the Costco deal and this dealership called me and I went in right away because I needed a car quick. D When I went to purchase a car I was looking for the Costco deal and this dealership called me and I went in right away because I needed a car quick. David helped me out a lot and got me a great deal. Later on I went in for service and curt got me an appointment/reservation right away for the next day. When you wait for your service which is free for oil changes and car wash, you also get a free drink at their little café. I like the place and the guys who helped me out. More

best service supervisor - Tim Jackson Courtesy Chevrolet may have service supervisors as good as Tim Jackson is, and others will be lucky to have them, but he is such a great asset for tha Courtesy Chevrolet may have service supervisors as good as Tim Jackson is, and others will be lucky to have them, but he is such a great asset for that dealership. It's like having a caring family member looking after my car. He listens, keeps on the top of the status, calls before you can call to check in. He's honest, very good at explaining any thing, and simply GREAT!!!! More

Best overall service man I know! The dealership is excellent as is the service. They treat you like one of their family that they care a lot about. Tim is knowledgeable, courteous, ge The dealership is excellent as is the service. They treat you like one of their family that they care a lot about. Tim is knowledgeable, courteous, genuine. He takes excellent care of our trucks. We have been loyal customers since the 1960's. Thank you! More

Service Review – Tim Jackson Tim Jackson, as always, provided outstanding service on my most recent visit to your service center. Tim is careful to explain everything and follow Tim Jackson, as always, provided outstanding service on my most recent visit to your service center. Tim is careful to explain everything and follow up to make sure I understand. I know I can go anywhere for service, but I choose Courtesy because of team members like Tim. More

Good service Tim was courteous, friendly, prompt, attentive and clear in his explanation of what services my car needed. I would easily recommend him to anyone els Tim was courteous, friendly, prompt, attentive and clear in his explanation of what services my car needed. I would easily recommend him to anyone else. More

Car experience My over all experience was a bit overwhelming at first but as my wife and I spoke more acquainted with Miguel we found our experience to a good one. M My over all experience was a bit overwhelming at first but as my wife and I spoke more acquainted with Miguel we found our experience to a good one. Miguel was easy to talk to and was willing to go out of the way to see where we were at and where we wanted to go. Though we didn't buy a car , I feel if I was to ever go back he would be the salesmen I would give my business too, and if anyone needs someone they can trust and will work hard for you it would be Miguel Othon. More

An awesome experience I first went to Courtesy Chevrolet back in November of 2014 and I had no credit to speak of and needed to establish some, so they helped me get into a I first went to Courtesy Chevrolet back in November of 2014 and I had no credit to speak of and needed to establish some, so they helped me get into a pre-owned Silverado. I was so happy with the way I was treated and helped, I ended up going back there to buy me a new vehicle, I couldn't be happier. More

Disappointing experience Based on the reviews on this site, we expected to have a much better experience than we did. My wife and I found the exact car we wanted at a super re Based on the reviews on this site, we expected to have a much better experience than we did. My wife and I found the exact car we wanted at a super reasonable price. I filled out the financing app online, so we were set when we went in. First, despite telling the salesman, Ernie, the exact car we wanted, he tried to run our numbers for well above that. When we went to leave, he called in his manager, Michael, to run the numbers again. We told him we wanted to keep the monthly payment as close to $200 as possible, and that we had been approved at another dealership for a certain apr. So he pulled up his handy price calculator on his phone and put in the details, saying that he estimated about $1k in "fees", plus sales tax. The final number was around $250, which we said we could live with. So we went to look at the car, liked what we saw, then came back in to finalize numbers. Ernie went to talk to another manager about the final apr and came back with $340/month. That means either the interest rate was 30%, or they were tacking on $3500 in "fees." Ernie tried to explain that the fees were for their reconditioning and lifetime tint. I told him no way could we do that. He said he would check with a couple more banks on Monday and see what he could do about the apr, then we left. I called later to talk to Michael, and he said that he didn't look up the actual fees, he just estimated, so it's not his fault the numbers didn't match. I would expect a manager to have a better idea of what their fees are. If he had been up front about it, we all could have saved an hour of our time. Thanks, Courtesy Chevrolet! More

Bait and Switch Called Tuesday night right before closing to see if a car was available - I was told it was available. Stopped in Wednesday morning, 45 minutes after Called Tuesday night right before closing to see if a car was available - I was told it was available. Stopped in Wednesday morning, 45 minutes after opening to find out "the car has sold, but we have many more to show you". I had hoped these tactics didn't exist anymore. I drove an hour each way to be lied to. Very disappointed. More

Ramon is the best !!! Ramon is the best , he been calling me for a long time to invite me to see about the sale on Courtesy Chevrolet, last monday i was on ABC nissan try Ramon is the best , he been calling me for a long time to invite me to see about the sale on Courtesy Chevrolet, last monday i was on ABC nissan trying to get another vehicle, but i been there for 5 hours and they told me that i did not get approved, so i called Ramon and i explain him the situation , so he helped me an fast approval with a bank with lower rate and the payment that i want to be , he explained me everything and helped me to get on my new 2015 chevy malibu , also martha in finance was very professional and she answer all my questions , i really recommend Courtesy Chevrolet and look for Ramon Plasencia for a really good deal !!!! More