Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Tim Jackson Service Visit Tim's the best. Gets me in/out efficiently and doesn't recommend unnecessary service. Totally trust this guy with any of my car maintenance services Tim's the best. Gets me in/out efficiently and doesn't recommend unnecessary service. Totally trust this guy with any of my car maintenance services! More
great purchase Sales Representatives are pretty friendly and always are available to help you with anything!! I will come back to buy another car thank you Courtesy Sales Representatives are pretty friendly and always are available to help you with anything!! I will come back to buy another car thank you Courtesy Chevrolet!!! More
CUSTOMER SERVICE - ALWAYS THE BEST!!! I can't say enough about Tim Jackson, a service advisor whom I have dealt with since the purchase of my vehicle in 2009. He makes sure I get the best I can't say enough about Tim Jackson, a service advisor whom I have dealt with since the purchase of my vehicle in 2009. He makes sure I get the best service and price too, checking my extended warranty to see if any service I am needing or wanting can be included, saving me money which is wonderful!! Thank you Tim for always being the best at what you do!! More
Great Service Tim Jackson always does a fantastic job. He is easy to work with and knows how to always make the customer the first priority. I have been using Tim Tim Jackson always does a fantastic job. He is easy to work with and knows how to always make the customer the first priority. I have been using Tim since I bought my truck in 2014. More
Friendly internet sales, finance department horrible We worked with Mario and purchased a 2013 Chevy Volt. Mario was very friendly and polite. He was great to work with. We did experience some of the bac We worked with Mario and purchased a 2013 Chevy Volt. Mario was very friendly and polite. He was great to work with. We did experience some of the back and forth haggle from the management, but I guess that's to be expected with a dealership car purchase. The finance department is where they fell short in our opinion. We were preapproved through B of A and came in with a pre approval letter. They completed the paperwork and 2 days later we sold our other used car. We contacted B of A and asked to put down the money we made from the sale to bring down the loan and lower the payment. They said it had not funded yet, so we would need to call the dealer and ask them to redo the loan paperwork for the lower amount. We left a voice mail for the person we dealt with in finance, but never heard back, we called and left another message, and again never heard back. We called and talked to someone else and they said they were really busy so they put us through to leave a 3rd message. We still never received a call. We called a 4th time and finally got through. They said there was nothing they could do. At this point a week had gone by, we spent 6 days just trying to get someone to call us back. We are very disappointed. This told us that they got our money and then didn't really care about us after that. Not the customer service experience we had hoped for and we will not be going back to Courtesy for our next purchase or recommending them. More
Excellent Service Tim was very knowledgeable and provided assistance to meet my service needs. I wasn't originally assigned to him as a service writer, but he was quick Tim was very knowledgeable and provided assistance to meet my service needs. I wasn't originally assigned to him as a service writer, but he was quick to help. He arranged for a shuttle ride which got me back to work on time. Tim made the experience a very pleasant one and set my expectations. More
Vacation saver!! When I woke up to find two of my wheels stolen (yes, no joke), I quickly called Tim J. to see what I should do...how he could help...etc.. We had a tr When I woke up to find two of my wheels stolen (yes, no joke), I quickly called Tim J. to see what I should do...how he could help...etc.. We had a trip planned to go up north the next morning! Tim found one wheel in his shop, search other dealerships to find a second, and we were back to four wheels by the end of the day ...and on our way north the next morning! I cannot THANK Tim enough for helping me out on such a stressful morning!! More
Great Customer Service Great Expierence EVER ! Hassel Free. Our Sales Rep Sterling was Amazing..professional .patient and made ius feel very comfortable . Great Customer Ser Great Expierence EVER ! Hassel Free. Our Sales Rep Sterling was Amazing..professional .patient and made ius feel very comfortable . Great Customer Service. From Sterling..to his Manger Dennis to Brook in Used Car Sales Fiance Even other employees with your dealership are very courtesy. That is probably why your name says it ALL. They sure live to your name. Great job reoresenting . Sincerely_ John Walter and Michelle Busch More
Always a joy to work with Tim I have always taken my car in to get an oil change an tire rotation. Tim is always there to help me, he takes good care of me and my car thank you Tim I have always taken my car in to get an oil change an tire rotation. Tim is always there to help me, he takes good care of me and my car thank you Tim! More
EXCELLENT!! I have purchased MANY vehicles in my lifetime, but NOWHERE has it been as much a pleasure, or a hassle free experience as it was with Courtesy Chevrol I have purchased MANY vehicles in my lifetime, but NOWHERE has it been as much a pleasure, or a hassle free experience as it was with Courtesy Chevrolet, and Jeremy!! I recently went in and purchased a 2012 Camaro, and left the dealership feeling very satisfied with the my overall deal, the COURTESY shown by everybody I dealt with, and the extras they went above and beyond, at my request, to get me the vehicle I wanted.. I want to say THANK YOU, to the whole Courtesy Chevrolet team, and let you know, you have a customer for life!! More