Back

Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.1
513 Reviews

9207 East Adamo Dr

Brandon, FL

33619

Directions

By Type

Showing 513 reviews

April 01, 2024

People were friendly, was seen right away, but one hour and 45 minutes for an oil change was a bit long. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant was nice
March 31, 2024

I would like to thank Craig, Miguel, Johanna and Moe for helping me buy out my lease. After being with the Jeep family for 9 years, I decided it was time to buy. They made sure my needs were met and that I More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Johanna, Miguel and Moe
March 30, 2024

Quick service. I was also very satisfied with the upfront & ongoing communication during the entire process. My advisor Andy was very helpful & made sure to reach o More

by raynic.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Andy
March 29, 2024

Too many changes with service staff… my car had a recall for the safety bag .. not even look at it .. More

by jcavarra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Apr 03, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your review. We apologize for the inconvenience and frustration you experienced with our service department. Your safety is our top priority, and we take the handling of safety recalls very seriously. We would like to speak with you further and will be reaching out, however you can also contact me, as well, if you haven’t heard from us. Steve Kern, General Manager, 813-517-3250

March 28, 2024

Richard was great and responsive to every need I have while my vehicle was there More

by Szapata626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard from service
March 28, 2024

Jacob did an excellent job in the service department. Great customer service, friendly and professional. More

by juliejones1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, service department
March 27, 2024

So as I left a review on March 3rd the manager Steve reached out to me trying to make a peace offer. He said he would help me get into another car gave me a whole 45 minute of lies! Just to send a text More

by janinakoczwara1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JP in finance and Andre
March 24, 2024

Dealer is terrible. Purchased a new TRX in November. There were a few small issues that needed to be handled. I had to reach back out to them and they didn’t attempt to More

by tarobeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple
Mar 27, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review. We're deeply sorry to learn about the dissatisfaction you've experienced with our dealership. We apologize for any delays in resolving the issues with your vehicle. Additionally, we're truly sorry to hear that the paint repair job did not meet your expectations. Providing high-quality service is paramount to us, and we regret falling short of that standard in this instance. We would be happy to speak with you further about your experience. We will be contacting you, however if you haven’t heard from us yet, please reach out to me. Steve Kern, General Manager, 813-517-3250

March 20, 2024

Great friendly service. Very helpful and knowledgeable staff. Answered all questions. Clear and straightforward approach. Well done. More

by Enrique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
March 13, 2024

It was a good experience. The technical support system made the experience easy to get through. More

by Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement