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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,585 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,585 reviews

December 08, 2018

Great service, great deal. I came in to purchase a 4runner but working with Mr. Mina S., he helped us find something more better. I ended up purchasing a Highlander 2019 at the More

by AL813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Shenouda, Alex Grant
Dec 10, 2018 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Courtesy Toyota of Brandon, therefore I am pleased to hear that Mina made you happy and you ended up purchasing a 2019 Highlander. Please let us know how we may assist you going forward. Mike Schepise, General Manager

December 07, 2018

Great service dept. Great service and very friendly. Car was ready in time stated. This service makes me want to come back here next time we need service. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostafa Hassan
Dec 07, 2018 -

Courtesy Toyota of Brandon responded

I am glad you enjoyed your experience at Courtesy Toyota of Brandon. It gives me great pride to know that our team provided great and friendly service. We would be happy to assist you further. Please let us know in the future what we can do for you. Mike Schepise, General Manager

December 04, 2018

Highly recommend Aidan Coulter. Aidan Coulter was super professional and made my new car buying experience awesome!! He was knowledgeable, fun, high energy, listened to what I wanted More

by NewCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Coulter
Dec 06, 2018 -

Courtesy Toyota of Brandon responded

Thank you for leaving a positive review of Courtesy Toyota of Brandon. Customer service is paramount, so I am happy to hear that Aiden was awesome and listened to your wants. We appreciate your business and if you need anything in the future, please make sure to let us know. Mike Schepise, General Manager

December 03, 2018

Get it together, Service Department! Knowing I’d likely have the opportunity to write a survey, I took notes for this visit. I made an appointment for the 5,000 mile ToyotaCare checkup More

by Xquseme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
Dec 05, 2018 -

Courtesy Toyota of Brandon responded

Thank you for sharing your feedback. We apologize for the miscommunication that occurred during your recent service visit and regret that we did not provide the exceptional customer service you were expecting. I would like to speak with you about your issues. Please contact me at your convenience. Mike Schepise, General Manager, 813-580-5246

Dec 16, 2018 -

Xquseme responded

Hi Mike, Thanks for your response. I'd like to keep things anonymous. If you have additional questions, I'd be happy to discuss. Thanks!

December 02, 2018

Cloak and Dagger specialists! This is a real cloak and dagger dealership. I was here a week ago (11/25) and spent 8 hours here, because of being short staffed. Our salesman Rodney More

by Usmcguy89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Dec 03, 2018 -

Courtesy Toyota of Brandon responded

We appreciate you taking the time to leave your review. I regret any frustration on our behalf. I would like to answer your questions; please contact me at your convenience. Mike Schepise, General Manager, 813-580-5246

December 02, 2018

Highly recommend Courtesy Toyota! Thanks for a fantastic overall experience! Everything was extremely painless and easy. Paperwork was ready when I arrived and our new 4Runner was b More

by Gatorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzales (sales) Fernando Del Toro (finance) Christina Lasala (parts)
Dec 06, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your positive review of Courtesy Toyota of Brandon. I am very pleased to hear that you had a fantastic overall experience and we hope you enjoy your 4Runner. Thank you for your business and we look forward to working with you again in the future. Mike Schepise, General Manager

December 01, 2018

Salesman was very professional The two salesmen and the finance person were professional and courteous. I highly recommended your dealership and will purchase there again. Thank you More

by Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Keller, Sunny Varghese(Sunil)
Dec 06, 2018 -

Courtesy Toyota of Brandon responded

I am glad you enjoyed your experience at Courtesy Toyota of Brandon. I am happy to hear that our team was courteous and professional. Please let us know in the future what we can do to assist you further. Mike Schepise, General Manager

November 28, 2018

Great Service Service at courtesy Toyota have always been great. Vincent and all the team have been really helpful. It’s a great place to visit, can’t wait for the More

by Nopassword
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent in Service
Nov 28, 2018 -

Courtesy Toyota of Brandon responded

I am glad you enjoyed your experience at Courtesy Toyota of Brandon. I am happy to hear that Vincent and our service team is helpful. Please let us know in the future what we can do to assist you further. Mike Schepise, General Manager

November 25, 2018

Service Made my appointment online. Waited about a minute ir two to get my car checked in. Then had a cup of coffee while sitting in their lounge. My car was More

by Mus66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ghandi Abdallah
Nov 26, 2018 -

Courtesy Toyota of Brandon responded

Thank you for leaving a positive review of Courtesy Toyota of Brandon. Customer service is paramount, so I am happy to hear that our service team was quick and efficient. We appreciate your business and if you need anything in the future, please make sure to let us know. Mike Schepise, General Manager

November 24, 2018

Psi change I was there for oil change on my car, didn’t have appointment scheduled, despite that they provided services and washed my car upon request, though wa More

by DeDe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostafa
Nov 26, 2018 -

Courtesy Toyota of Brandon responded

Thank you for your positive review of Courtesy Toyota of Brandon. I am very pleased to hear that Mostafa provided good service. Thank you for your business and we look forward to working with you again in the future. Mike Schepise, General Manager

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