
Courtesy Toyota of Brandon
Tampa, FL
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Great customer service i took my car for service they answer any question to you and explained in details. Good customer service and would recommended to take your car here i took my car for service they answer any question to you and explained in details. Good customer service and would recommended to take your car here for service. More
The Service Center is their MVP thanks to Angela I have a 14’ tundra which has been running rough to say the least. I scheduled my appointment (which was so easy) and brought my truck in. The service I have a 14’ tundra which has been running rough to say the least. I scheduled my appointment (which was so easy) and brought my truck in. The service advisor Angela was very receptive and understanding to my problem. She told me she would get to the bottom of what has been going on with my truck as others in the past have not. Not only is Angela caring and understanding of the customers needs but she is what makes this service center! I believe having people such as herself is what separates the mediocre service centers from the great ones. If I were to build a team/company I would do so by taking like minded people such as Angela and build around them as my core. Not only was the problem solved with why the truck was running rough, but she assisted me in getting a great rental (18’ Tundra); and she also took me to meet the technician who found the problem showing me every step of the way what was being done. Every encounter I have ever had with Angela has always been professional and made me feel special. As I only have ever used Toyota to service my vehicle I have witnessed Angela’s professionalism on many occasions. If you want to know that your in good hands visit Brandon “Courtesy “ Toyota and ask for Angela. I doubt you will ever want to take your vehicle to someone else again! More
Great service, willing to do whatever it took. My wife and I went in to buy two cars with a certain payment in mind. We could not have asked for a better experience. We got 2018 Camry and Corolla w My wife and I went in to buy two cars with a certain payment in mind. We could not have asked for a better experience. We got 2018 Camry and Corolla with payments that fit our budget and the piece of mind that our cars will last a long while. More
Great purchasing experience I had located the vehicle I was interested through their web site. Hank and Aaron were very easy to work with. Neither was pushy, both were friendly a I had located the vehicle I was interested through their web site. Hank and Aaron were very easy to work with. Neither was pushy, both were friendly and interested in getting what I wanted. I would definitely ask for them again. More
Excellent Experience!!! I went in to get my oil change. However, the service representative Frank Rosa informed me there was an error on my sticker and my oil change was not I went in to get my oil change. However, the service representative Frank Rosa informed me there was an error on my sticker and my oil change was not due. Then he informed me it was time for my 5000 mile tire rotation. I informed Mr. Rosa that I have to leave for work by 12pm. Mr. Rosa had my car completed around 11:45 am and informed me that I had one free tire rotation left. He was professional, honest and caring...I mean his customer service skills were outstanding. I left paying $0 because he took the time to review my warranties and spotted the error of when my next oil service is due. Words can't express my gratitude for Frank Rosa's customer service. More
Excellent customer service Beth Alindogan helped me a lot to make my purchase of a new car a wonderful experience. I’m extremely satisfied! I am going to my next maintenance for Beth Alindogan helped me a lot to make my purchase of a new car a wonderful experience. I’m extremely satisfied! I am going to my next maintenance for my car and expecting the same good service I got. More
Great salesmen! Paul Beeman is the best salesman! He sold me my truck and I absolutely love it! Definitely coming back for a new one in a few years! Overall, great pe Paul Beeman is the best salesman! He sold me my truck and I absolutely love it! Definitely coming back for a new one in a few years! Overall, great people and GREAT cars! Would recommend to ALL my friends! More
Excellent Professional, Excellent service. I’m so happy with my new RAV4 2018, And my husband is happy too. This is the second RAV4, the first one, 2017. Professional, Excellent service. I’m so happy with my new RAV4 2018, And my husband is happy too. This is the second RAV4, the first one, 2017. More
Internet team was very helpful Purchase my vehicle from the internet and had a great experience. Very friendly staff. Will definitely recommend tje dealership. My salesperson was a Purchase my vehicle from the internet and had a great experience. Very friendly staff. Will definitely recommend tje dealership. My salesperson was a pleasure to work witj. More
Very poor and unreliable We lurchased a used car over Memorial Day weekend. There were a couple of items that needed parts ordrered and repaired. When we took our vehicle bac We lurchased a used car over Memorial Day weekend. There were a couple of items that needed parts ordrered and repaired. When we took our vehicle back in to have parts installed only 1 part was ready...they being the parts department did not realize that one of the parts comes in original color and has to be painted to match the color of the vehicle..we were advised they wpd have it painted and maol the part to us to install ourselves amd that we epuld have it in a few days...a week went buy and when we called to find out where the part was we were told that it had not even been sent tp body shop to be painted yet...and now another week...are you freaking kidding me!!!! More