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Courtesy Toyota of Brandon
Tampa, FL
1,450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 02, 2012
Highly recommend this dealership and Robert Castellano !!! The whole process has been pleasant and without any aggravation. This was by far the best car buying experience. !!! The whole process has been pleasant and without any aggravation. This was by far the best car buying experience. More
by usmcrx
November 29, 2012
My husband and I were looking for a new Camry to replace our '08 Camry. We did some research online and we were lucky to find a 2012 Camry that suited our needs as did our '08 - with some extras. The onli our '08 Camry. We did some research online and we were lucky to find a 2012 Camry that suited our needs as did our '08 - with some extras. The online inventory was wonderful as we were able to view practically all the vehicles available on the lot. When we were ready to get serious about the purchase we visited the dealership and were able to immediately receive service and see the very vehicle we researched online. In a short time we were out of the dealership with our new Camry. It was record timing for us (this would make car #3 purchased from Courtesy Toyota). Thanks to the internet sales team and their incredible online viewing of current inventory we did our research and went in knowing exactly what we were looking for, and what we could expect to spend. Our loan processor was also wonderful. He was very upfront and got us in and out the door - keep in mind we had three children with us at the time under the age of 12. With that said, the kiddy area in the main building was very helpful in keeping them entertained. We would definitely recommend Courtesy Toyota of Brandon/Tampa to our family, friends and any stranger for that matter. Thank you Courtesy Toyota More
by dwilliams12
Employees Worked With
Sunny and Robert - Internet Sales, Sunny Varghese(Sunil)
November 28, 2012
A rocky start at first with logistical issues, but once that was solved it was smooth sailing. Steve and Kristian were attentive, professional and extremely helpful. This was the first time in my auto bu that was solved it was smooth sailing. Steve and Kristian were attentive, professional and extremely helpful. This was the first time in my auto buying life that I left with a pleasant thought. It was not an ordeal and was a rather enjoyable experience. Big thumbs up More
by targetmaster
Employees Worked With
Steve Blank
November 27, 2012
I went to toyota of tampa bay and got the run around even after they were recommended by my credit union.This was the second time i got the same experience and i did not buy then too. The experience was exc after they were recommended by my credit union.This was the second time i got the same experience and i did not buy then too. The experience was excellent with courtesy and will recommend them to my friends and family. More
by mountblu
Employees Worked With
Sunny Varghese(Sunil)
November 27, 2012
I stand by my rating. We received excellent service from I stand by my rating. We received excellent service from Jose Diaz. I was mostly impressed because of his humbled spirit with meeting and satisfying I stand by my rating. We received excellent service from Jose Diaz. I was mostly impressed because of his humbled spirit with meeting and satisfying his customer. Jose was professional, courteous, freindly and respectful. I have no problem recommending him to family and freinds. I would also like to acknowledge Sally for her hard work and assistance, our overall experience was really great. More
by Classy Lady
Employees Worked With
Jose Diaz, Sally.
November 23, 2012
Very friendly and knowledgeable salesman (Todd Denny). Tried to get us into the car we really wanted for a good price and was willing to work with us on price and financing. Tried to get us into the car we really wanted for a good price and was willing to work with us on price and financing. More
by donnahansil
Employees Worked With
Todd Deny
November 17, 2012
Miguel Alvarez was courteous and helpful. I've bought two cars from Courtesy. I have been driving from Lakeland each time I had them serviced. My car had accelerated while my foot was on the brakes and I ju cars from Courtesy. I have been driving from Lakeland each time I had them serviced. My car had accelerated while my foot was on the brakes and I just wanted to make sure it was safe to drive. Miquel reassured me. He is a nice man. Then I went to the collision/body repair shop intending to pay cash for any needed repair (Nov.13, 2012) Victor Waldron was rude, sarcastic, and threatening when I asked for an estimate to repair my bumper and headlight. He insisted that I first bring in insurance paperwork though I tried to tell him I would be paying in cash. He interrupted me with "AND" or "SO" or "ANSWER MY QUESTION!" or "YOU"VE SAID THAT ALREADY!" "Your cheap insurance(Geico)won't pay for new parts and your deductable is too high any way." He said a lot more that. After I repeatedly asked for the estimate he finally thrust it at me. I got 3 other lower estimates in Lakeland. Yours was over $1500 more than the repairs I paid for the next day in Lakeland. The Lakeland mechanics told me I didn't need a new bumper or most of the other repairs that Mr. Waldron had included in his estimate. I am stunned that one of your employees would treat a customer in this manner. As a result I probably will not purchase my next car or have this one serviced at Courtesy Toyota because I don't want to ever see or talk to Victor Waldron again! Upon reading some of your other customers' comments I noted that he has treated other customers in a rude manner. Shame on him! I do not wish for my name or email address to be published. More
by nghc
Employees Worked With
Victor Waldon
November 12, 2012
Kris is an extremely friendly young man and he was able to ultimately answer all of my questions. At one point, he wasn't sure of the answer but made it his business to get it for me. It took me several to ultimately answer all of my questions. At one point, he wasn't sure of the answer but made it his business to get it for me. It took me several days to make up my mind. Each time I went back to Toyota, Kris was ready to take me out to try different cars and was never impatient with me. The price I paid for the car was very satisfactory. I would gladly recommend Courtesy Toyota and Kris Basanta as well. Norma Toman More
by La Professoressa
Employees Worked With
Kris Basanta
November 11, 2012
We were very satisfied with the staff and our entire We were very satisfied with the staff and our entire experience with purchasing the car.Elizabeth helped us in finding the best vehicle, with the fea We were very satisfied with the staff and our entire experience with purchasing the car.Elizabeth helped us in finding the best vehicle, with the features we were looking for, that were within our budget.Allen has a great personality and he worked hard to get us the best interest rate and savings.Sally was very knowledgeble and thorough. More
by Paula DeSpiegler
Employees Worked With
Allen and Sally, Elizabeth Habig
