
Courtesy Toyota of Brandon
Tampa, FL
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Sunil was very friendly and very knowledgeable. He made sure that my wife and I got a great price on our new 2013 Corolla S. We walked into the dealership and walked out 3 hours later with our new car. Thi sure that my wife and I got a great price on our new 2013 Corolla S. We walked into the dealership and walked out 3 hours later with our new car. This dealership is Fast, Efficient, and extremely Friendly. I would recommend that if you are buying a new Toyota to go to this dealership, you will not be disappointed. More
A giant thanks to Toyota of Brandon! I am loving every bit of my new 2012 Toyota Prius! Hank and the rest of the staff made my purchasing experience so easy and worry free. As a first time car buyer, I w bit of my new 2012 Toyota Prius! Hank and the rest of the staff made my purchasing experience so easy and worry free. As a first time car buyer, I was quite nervous, not really knowing what to expect. My worries were put to rest and I was able to drive off of the lot with my dream car! Another giant thanks to Hank for "hunting down" the exact color of Prius that I wanted... He really went above and beyond! More
Our entire experience was great when purchasing our new truck. There was no back and forth, just straight forward with the price. Everyone was helpful and courteous. We had to return to have a bedliner ins truck. There was no back and forth, just straight forward with the price. Everyone was helpful and courteous. We had to return to have a bedliner installed and it was done in a very timely manner. Again, everyone was awesome. I would definitely recommend Courtesy to my family and friends. More
One of the worst experiences I have ever had with a business. My sales person was very demeaning, disrespectful and dishonest. He had just arrived to the United States from another country and kept com business. My sales person was very demeaning, disrespectful and dishonest. He had just arrived to the United States from another country and kept commenting on how crazy and spoiled Americans are. I was trading in my car and when the sales guy went to appraise it; he stole an old, expired insurance card from my glove box. We did not make a deal that day. He called me the next day to tell me I forgot my insurance card and I needed to come back to get it; he procced to call me non stop until I came back in. I thought that was weird considering I had both of my current insurance cards in my wallet. The guy rummaged through my car and STOLE from me! The general manager told me at least four times that he did not care if he loses my business. The financial manager called my boyfriend a puppet because he was negotiating the deal for me. I asked for the Carfax several different times and they never provided it. I had to obtain the Carfax from a friend that worked at a different dealership. I will never refer this dealership to anyone. They are extremely rude, dishonest, unprofessional and for a lack of better terms; SHADY. I have contacted the BBB. More
Sunil Varghese was very attentive to my needs as a customer and I believe was looking out for my welfare. He worked to construct a deal that worked for me. Explained the vehicle. Test drive was good. customer and I believe was looking out for my welfare. He worked to construct a deal that worked for me. Explained the vehicle. Test drive was good. The time from agreeing to lease the vehicle to getting through the paperwork in finance was very respectful of my time. We had a bump in the road, as it were, with regards to part of the deal, but Sunil advocated for the customer all the way. I would recommend others to him for the purchase of lease of a vehicle. More
The price, selection and service from this dealership exceeded my expectations in every way. I have some (very little) experience as a car owner from three different car manufacturers, have rented many exceeded my expectations in every way. I have some (very little) experience as a car owner from three different car manufacturers, have rented many types of vehicles, and have helped acquaintances get their cars serviced from other makers dealers. I have never encountered a dealership as customer focused as Courtesy Toyota. Every member of the staff, including the receptionist made a strong impression. I especially would like to acknowledge Steve Blank's professionalism and exceptional customer service. More
Robert is a very nice man that gave us a very great deal for my brand new toyota corolla 2012 and helped us with everything that we needed and asked for. He is a very excellent worker and i would recommend for my brand new toyota corolla 2012 and helped us with everything that we needed and asked for. He is a very excellent worker and i would recommend him to anyone that is looking to buy a car from courtesy of toyota. More
I interacted with Sunny by getting a quote for a new corolla. He gave me the best price. He asked me to visit the dealership and decide about the vehicle. He was very nice to do business with. He gu corolla. He gave me the best price. He asked me to visit the dealership and decide about the vehicle. He was very nice to do business with. He guided me through the whole process of purchasing the vehicle well. Overall, he did an excellent job. More
I got an internet quote from this dealership, just to check price.I ended up purchasing a car from another toyota dealer that is only about eight miles from my house instead of the forty five miles away check price.I ended up purchasing a car from another toyota dealer that is only about eight miles from my house instead of the forty five miles away that Courtesy Toyota is from me. The person I was in contact with was Robert Castellano, when he found out that I had purchased from another dealer, he became very rude on the phone and even hung up on me. I have been in the customer service business for over thirty years and if any of my fellow employees treated a customer the way Mr Castallano treated me, they would be fired immediatly. I would not recommend purchasing from this dealership at all. More
We are new to Florida and needed to buy a new Prius V. We discovered Courtesy from their response to an inquiry we made with USAA buying service. They offered a sizable guaranteed discount. The trouble was w discovered Courtesy from their response to an inquiry we made with USAA buying service. They offered a sizable guaranteed discount. The trouble was we wanted the package 5 with the advanced tech package and that was very hard to find. The team spent over a week working on securing a car for us and had one transferred. There were onlt 3 in the state that met our requirements and the other dealers were reluctant to let them go. Actually only one dealer would. After all the hassel, Courtesy still honored the original discount. When we came in to test drive and pay for the car, they were very efficient and didn't try to upsell us anything else. We also received a detailed lesson on how to use all the features, which were quite extensive. We know it took a team effort to make this happen and are very happy with the professional service we received. This is a very respectable dealer with the right attitude. Thank you! More