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Courtesy Toyota of Brandon
Tampa, FL
1,450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 23, 2024
Nick at courtesy Toyota in Brandon Florida was amazing and I would suggest him to anyone. I was ready to walk out of the dealership from a previous sales agent but Nick came and took great care of me caus and I would suggest him to anyone. I was ready to walk out of the dealership from a previous sales agent but Nick came and took great care of me causing me to walk away with my new truck. Thank you for the attention you gave and listened to what I wanted. More
by ARISPAUL
Employees Worked With
5 star for Nick belande
December 23, 2024
I Set the Appointment, Arrived about 5 minutes Earlier than Scheduled. Service Technicians Greeted Me Good Morning what Services are you Getting Today it Was A Oil Change and Air & Cabin Filters . I Got O than Scheduled. Service Technicians Greeted Me Good Morning what Services are you Getting Today it Was A Oil Change and Air & Cabin Filters . I Got Out and Left the Key. More
by Kendo777
Employees Worked With
Kevin Service Dept
December 23, 2024
My experience at Courtrsy Toyota of Brandon was excellent. I worked with Ben Walker and Creighton West. Both did an excellent job in taking care of us, finding the perfect car and making the purcha excellent. I worked with Ben Walker and Creighton West. Both did an excellent job in taking care of us, finding the perfect car and making the purchase in a timely, professional and informative manner. More
by Bgray0515
Employees Worked With
Ben Walker, Creighton West
December 22, 2024
Arrractive appearance, clean, polite staff. My one objection is that they do not vacuum and wash the car after servicing. I have been leasing cars, mostly Honda and Nissan in 3 different sta My one objection is that they do not vacuum and wash the car after servicing. I have been leasing cars, mostly Honda and Nissan in 3 different states, Illinois, Mississippi and Florida for over 25 years (3 year leases) and every dealership except this one has returned my car in immaculately condition. It’s disappointing More
by N/A
Employees Worked With
David in sales, Shannon in service
December 22, 2024
Annoying sales people desperate to make a sale. Service was not much better. The only good thing about my recent visit was service advisor Muhammad Nasser Service was not much better. The only good thing about my recent visit was service advisor Muhammad Nasser More
by Buyacp
Employees Worked With
Muhammad Nasser
December 21, 2024
Purchased a used high mileage Sienna minivan with the help of Roger M. Traveled from several states away and made the trek directly to the store location in Brandon, Fl. I met Roger M. in person, having help of Roger M. Traveled from several states away and made the trek directly to the store location in Brandon, Fl. I met Roger M. in person, having only spoke/text him previously. From the first phone call to delivery of the vehicle, he is exceptional. This dealership can be a model to other vehicle stores/dealerships throughout the nation and around the world. I was at the store for a few hours, witnessing how each employee works with customers and their co-workers. The store is clean and very inviting. This is a high volume store, so expect a high wait time, depending on the day of the week. Nowadays, people use text message for transactions. Call the store. Exceptional service from start to delivery with the help of Roger M. Very pilot and courteous. Roger M. was up front about the vehicle and expectations about the business. More
by Traveler
Employees Worked With
Roger Mukherjee
December 21, 2024
Poor excuse for customer service. I leased a Tundra earlier this year and was given only 1 smart key. Toyota issued a recall to give the second smart key free of charge since they are I leased a Tundra earlier this year and was given only 1 smart key. Toyota issued a recall to give the second smart key free of charge since they are recovering from a chip shortage. I called up Courtesy Toyota of Brandon to schedule an appointment and was given some attitude by the service department telling me “we only deliver one key.” I showed them the recall, the parts department ordered it. After a bit of back and forth, I finally got an appointment to come in for the second smart key to be set up. I called to let them know I couldn’t be able to make it because something came up. There was no appointment set up. I told the service department what it was for but the operator told me there wouldn’t be a key available and he would have to email the parts department to call me back. I told him that it was already set up and the key was ready but he got very snarky and said “well, you can set up the appointment, if the key is here, it’s here. If it’s not, it’s not here.” I am up to my last nerve with these people. I wish I never came to this dealership in the first place. Since day one, it has all been going downhill. At least I am given the “Courtesy” to be screwed by them. More
by user
Employees Worked With
Nate Auvil
December 20, 2024
I when there to have two different departments work on my car when the first department was finished they took it to the second department without my knowledge which sped up the process and when service was car when the first department was finished they took it to the second department without my knowledge which sped up the process and when service was done they came and found me everything was done smoothly More
by Griff3420
Employees Worked With
Sunny Varghese(Sunil)
