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Courtesy Toyota of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
1,516 Reviews
Call Dealership (813) 739-7517

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,516 reviews

January 20, 2025

Went to get my oil change the wait wasn’t bad but I notice once I got home that they didn’t check my windshield fluids and it was empty besides that everything was fine More

by lilliancapasso
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don’t.recall
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January 19, 2025

The business manager and Salesman failed to keep promises, had no concept of their inventory and overall, I was extremely dissatisfied with my experience More

by ken_dougherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunny Varghese(Sunil), Mike Schepise
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Jan 21, 2025 -

Courtesy Toyota of Brandon responded

Dear Ken Dougherty, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your dissatisfaction with your experience at our dealership. It’s disappointing to know that we fell short in meeting your expectations regarding communication, inventory knowledge, and follow-through on promises. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to me directly at 813-246-3070 today so we can address your concerns and work toward a resolution. Your feedback is invaluable in helping us improve. Best regards, Zack Kelley General Manager Courtesy Toyota

January 18, 2025

The service was excellent. Courtesy got me in right away and clearly communicated the price and timing. More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jacobs 5 stars
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January 17, 2025

Knowledgeable, helpful and prompt. Quickly diagnosed and fixed. Cost of diagnostic went towards repair, appreciated More

by ccook5887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
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January 17, 2025

Es muy buena la atención y estoy satisfecha con el servicio realizado para mi auto en el día de hoy . More

by Arianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicent Lopez
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January 16, 2025

Ryan was very helpful with the service of my vehicle. Would definitely recommend courtesy toyota More

by Bhofmann59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan / Service advisor
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January 15, 2025

Great service department! They have taken care of my car for six years. Their service advisors are helpful and knowledgeable. More

by WRAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Kevin.
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January 12, 2025

Customer service is the best. I bought my car 6 years ago and always bring to dealership for maintenance. Environment is good and everyone has been there for me any questions I ha More

by silva.vivian24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Shields
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January 10, 2025

I brought my Corolla to the dealership for a recall issue. They were very professional, fast and even checked the rest of my car for any potential issues.I would recommend them for any service that the More

by franklin.tremblay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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January 10, 2025

I don't think that I was treated fearly,the sales person did a good job, the final paper is what hurting me there was something that was not pointed out to me, and I will be stopping by tomorrow sometime. More

by Francisviv64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bryan! he is a people person he makes sure that I make the right choice.
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Jan 10, 2025 -

Courtesy Toyota of Brandon responded

Thank you for sharing your feedback. It is my understanding that this issue was resolved. If you need anything further, please let me know. Zack Kelley, General Manager, 813-246-3070

Jan 11, 2025 -

Courtesy Toyota of Brandon responded

Thank you for sharing your feedback. We look forward to resolving your concerns when you arrive. Thank you. Zack Kelley, General Manager, 813-246-3070

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