Courtesy Toyota of Brandon

Ben Walker provided an informative smooth delivery. Going to recommend Courtesy to our friends. John Burke Going to recommend Courtesy to our friends. John Burke More

I made an appointment and arrived 15 minutes early to be told there was 3 hour wait. When I asked about my appointment I was told that my appointment was to wait in line. Then after 3 hours they told me m told there was 3 hour wait. When I asked about my appointment I was told that my appointment was to wait in line. Then after 3 hours they told me my car was ready, but when I drove out of the lot I realized that had not repaired my bad sensor. When I went back in the service rep told me he was sorry that we had a communication error and it took 2 1/2 more hours. I will never go back to this dealer. More

The dealer was a good listener ready to give options and patient enough to give answers!!! patient enough to give answers!!! More

Amazing customer service from the point of contact to an in person handshake. David Snead did a wonderful job showing his yearly experience in working in the field. Complete recommendations on my part. in person handshake. David Snead did a wonderful job showing his yearly experience in working in the field. Complete recommendations on my part. More

Sebastian who helped me out the other day was amazing helped me get the best deal and even dealt with some claim issue. helped me get the best deal and even dealt with some claim issue. More

They worked for 9 months to find the car I wanted. It was not there fault that Toyota stopped making the car for 6-7 months. Sales manager worked all the time to find my car It was not there fault that Toyota stopped making the car for 6-7 months. Sales manager worked all the time to find my car More

The salesperson (Roger M) was very helpful. He made the whole buying process as stress free as he could. He made sure to go over all the cars features. I felt that I got a good price for my car He made the whole buying process as stress free as he could. He made sure to go over all the cars features. I felt that I got a good price for my car in the exact color and model that I wanted. I would not hesitate to use this dealership again! More

I bought my 2024 RAV4 in April from Austin and it was a no hassle stress free experience!! Monday I just had my first oil change and Victor was amazing in service also. He walked me through the process a no hassle stress free experience!! Monday I just had my first oil change and Victor was amazing in service also. He walked me through the process and took time to answer any questions I had. I had an appointment and I was in and out in about an hour. This is our second vehicle from Courtesy and I can assure you I’ll refer my family and friends! Well done guys 😊 More

The time it takes for an oil change and tire rotation has greatly improved since my last service. The service writer Sierra was amazing. greatly improved since my last service. The service writer Sierra was amazing. More

Was very busy. With appt. Waited 2 hrs 10 min for tire rotation only. No oil change not due.ugh🙁 With appt. Waited 2 hrs 10 min for tire rotation only. No oil change not due.ugh🙁 More