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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,469 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,469 reviews

November 21, 2024

thank you for everything they did great job with my car. Hope to see you soon for next service. More

by Saeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Sierra, Mike Schepise, Nate Auvil
November 21, 2024

Really enjoyed working with the staff at Courtesy Toyota of Brandon. Ben Walker made this the best car buying experience in my sixty years of working with automobile dealers. Thanks! More

by johnny_hodnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walker, Alex Grant
November 21, 2024

Was told my oil change would not cost me; was charged $70+. Not happy with dealership. More

by flat12matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Nov 26, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review. We apologize that your recent oil change experience did not meet your expectations. We take customer satisfaction very seriously and want to understand what happened. Please reach out to me at your convenience so we can investigate this matter further. Thank you. Zack Kelley, General Manager, 813-246-3070

November 21, 2024

Friendly salesmen. Knowledgeable. Know your price points! Great car. Fair deal. Lowest dealer fees in area. Thank you More

by flyme0096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schepise
November 20, 2024

Excellent customer service, even though my first service I stated a fault with squeaking front brakes after truck parked for a while. I was told to pay over $200 for an expert to look into issue. On 2nd se More

by Philmour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Finnan
November 20, 2024

Hank was about the best to deal with and everyone else was great 👍 also Mike Moman for the test drive. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Keller
November 19, 2024

Transparency was the key to me purchasing 2 vehicles. My salesman was quick and simple. More

by wemartin23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael BRYAN
November 18, 2024

Very fair with my trade in value. The clean up of the vehicle was below average. More

by Top Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan violetti , Tommy Whelan, Mike Schepise
November 18, 2024

Service was fast but the service advisor was not professional. That's why I am giving 3 star to the dealership. More

by N I
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
Nov 21, 2024 -

Courtesy Toyota of Brandon responded

We appreciate you taking the time to share your feedback. We apologize that your experience with our service advisor didn't meet your expectations. We take customer satisfaction very seriously and would like to speak with you. Please reach out to us directly so we can address your concerns and ensure a better experience in the future. Zack Kelley, General Manager, 813-246-3070

November 17, 2024

Great work and services and I do recommend to take your cars to them for repairs. More

by sammydorvilien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cooprider, Hank Keller, Sunny Varghese(Sunil), Todd Deny, Tommy Whelan, David Errity, Mario Canal, Alex Grant, Mike Schepise, Nate Auvil
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