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Courtesy Toyota of Brandon

Tampa, FL

4.5
1,072 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,072 reviews

November 28, 2022

Great communication and efficiency. Took care of all my needs and was in and out quickly. More

by Jferrell62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Ward
November 25, 2022

Purely Incompetent and untrustworthy dealership. What kind of dealership is courtesy, and how do you justify that name. Lying to the elderly must be your Forte. This dealership is the worst, 15k tra More

by Mick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Incompetent ones
Nov 29, 2022 -

Courtesy Toyota of Brandon responded

Mick, We appreciate your review. I understand your frustration and regret that we have left both you and your mother with a negative impression. I also apologize for any difficulty in getting a hold of me to discuss this issue. Unfortunately, I do not have your contact information. I would like to speak with you both further. Please contact me again at your convenience. Zack Kelley, General Manager, 813-246-3070

November 16, 2022

The treatment we received at this dealer was horrible. They took advantage of us. Everything was done in an unprofessional way. More

by lisive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabrielle Triggs, Ruben Ordonez and Fernando Del Toro (ZERO STARS)
Nov 18, 2022 -

Courtesy Toyota of Brandon responded

We thank you for sharing your review. I regret to hear that you feel that our team took advantage of you and was unprofessional, as we strive to provide an excellent experience. I would like to speak with you further, if you would please contact me. Zack Kelley, General Manager, 813-246-3070

November 13, 2022

This is the BEST place to buy an automobile! 5 stars for the sales team! I compared car prices with different Toyota dealers and definitely Courtesy Toyota of Brandon gave me the best deal! I wi More

by maiam119
Recommend Dealer
Yes
Employees Worked With
Tiffany Chavez, Mario Canal, Alex Grant
November 08, 2022

This isn't a dealership, more like a STEALership! I inquired about the upcoming 2023 Toyota GR Corolla and the salesman Chris Garcia responds back with a markup of $10k on top of MSRP! that equates t More

by Michael Devlin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Garcia
Nov 10, 2022 -

Courtesy Toyota of Brandon responded

Michael, We thank you for sharing your review with our team. I regret to hear that we have left you with a negative impression. I would be happy to speak with you further about pricing. We will be contacting you, but you can also contact me, as well. Zack Kelley, General Manager, 813-246-3070

November 06, 2022

My service advisor knowingly double-charged labor on a repair. My service advisor didn't respond to texts and phone messages regarding a different overcharge, requiring me to drive back to the dealership More

by Fritz Decat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent Lopez
Nov 09, 2022 -

Courtesy Toyota of Brandon responded

Thank you for bringing this to our attention. Please accept our sincerest apologies for your service experience. Please let us know if your charges have been rectified, we are happy to look into this and assist you. We do value you as a customer and hope to have the opportunity to serve you much better in the future. In the meantime, if you have a moment to discuss, I can be reached at 813-349-4670. Thank you. Nate Auvil, Guest Experience Manager

October 23, 2022

Amazing experience! Everyone is so welcoming. Definitely going to be making a return for future purchases. More

by doogie5281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bryan and Britney Curatolo
October 10, 2022

Sunil Varghese was very helpful and straight to the point. I would definitely recommend him! More

by Jenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
October 02, 2022

Ralph Bramwell is an outstanding sales representative and was very helpful providing information and has excellent knowledge of Ram product line. More

by terry.roberts1435
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Bramwell
September 14, 2022

They took care of my problem fast. Service rep Vicente Lopez called me as soon as my vehicle was ready and even gave me a senior citizen discount. This is the second car I bought fro More

by Vilmarubio1943@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicent Lopez
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