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Courtesy Toyota of Brandon
Tampa, FL
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 17, 2024
Went in for a recall and an ac concern on a Saturday figuring I would have a long wait but my writer Eddie got me in super quick and and they had answers for an issue almost immediately,very satisfied w figuring I would have a long wait but my writer Eddie got me in super quick and and they had answers for an issue almost immediately,very satisfied with my experience and will happily return More
by privateskm
Employees Worked With
Asm Eddie
May 14, 2024
It was my first time at this dealer, and It will not be the last! Zakary was a nice and very helpful, friendly person! 100% recommend! Ask for Zakary, and he will make you feel like family! the last! Zakary was a nice and very helpful, friendly person! 100% recommend! Ask for Zakary, and he will make you feel like family! More
by ruthmoncada89
Employees Worked With
Zakary Conover
May 12, 2024
The Worst! !! Terrible On May 10, 2024, I brought my 2008 Toyota Camry to be serviced at Courtesy Toyota of Brandon for multiple caution lights on and speedome !! Terrible On May 10, 2024, I brought my 2008 Toyota Camry to be serviced at Courtesy Toyota of Brandon for multiple caution lights on and speedometer not reading. I was advised by service advisor Mohammed Nassar to have a diagnosed test on my vehicle. After the diagnosed test, I was given a repair estimate breakdown of all the services I needed to correct the problem which were causing the caution lights to come on. I was also given repair estimates on items that were not related to what I came in for. After reviewing the items on the repair estimate that were advised by your repair specialist. I chose to get all the items that were related to the engine and motor repaired. These repairs totaled to $2778.58. Unfortunately, before leaving the Toyota service area I noticed that my check engine light was still on. I informed the service advisor, and he advised me that he would have his senior car service technician look at my vehicle again. The next day after looking at the vehicle I was told that the problems related to my vehicle were beyond the scope of the initial repair estimate. I was then given an additional engine replacement estimate of approximate $6000.00. If I knew that the car repairs were beyond the limits of the initial repair estimate, I would never have agreed to get any repairs. My complaint is that I was given poor advise from the Toyota repair specialist. These specialists are supposed to be highly trained technicians that understand Toyota vehicles better than anyone else. More
by tewe37
Employees Worked With
Mohammed Nassar
May 11, 2024
My service advisor, John, was professional and courteous. He kept me informed of the status of my service. The waiting lounge is clean with complimentary coffee. I would definitely return and recommend to fr He kept me informed of the status of my service. The waiting lounge is clean with complimentary coffee. I would definitely return and recommend to friends. More
by ednaval52
Employees Worked With
John, service advisor
