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Courtesy Toyota of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
1,450 Reviews
Call Dealership (813) 739-7517

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,450 reviews

March 15, 2024

Service personal Keven was very notable. , friendly, respectful, friendly. I will recommend it anytime . He give me all the info for future maintenance in my car More

by Sifre Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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March 15, 2024

I’ve gone here for years for things here and there for my 4Runners. We are a Toyota family and this Toyota place isn’t my favorite. I’ve been to ones in AZ and felt welcomed and comfortable. When I go here More

by Maymay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Mar 20, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review. We're genuinely sorry to hear that you haven't felt welcomed and comfortable during your visits. As a longstanding member of the Toyota family, your satisfaction is of the utmost importance to us, and we deeply regret that we haven't met your expectations. Creating a warm and inviting atmosphere for our customers is something we strive for, and we're disappointed to hear that we've fallen short in your experience. We would like to learn more and invite you to please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

March 14, 2024

Courtesy Toyota used be be great, Now not so much. They are jacking up their repair cost and presenting you an offer to take your vehicle in on trade. They offer to take your used vehicle with high re More

by Chrissherrill2009
Recommend Dealer
No
Employees Worked With
Mike Schepise
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Mar 16, 2024 -

Courtesy Toyota of Brandon responded

Thank you for leaving your review with us. We're sorry to hear about your recent experience at our dealership. We take customer feedback very seriously, and we deeply regret that you feel this way about the service you received. It's important to us that our customers feel confident and comfortable with the service and pricing they receive. We understand your frustration regarding the repair costs presented to you, and we apologize for any dissatisfaction in this regard. We would be happy to speak with you and will be contacting you. If you haven’t heard from us yet, though, please contact me. Zack Kelley, General Manager, 813-246-3070

March 13, 2024

The preson that worked on my truck on March 8,2024 broke the clips that hold the radiator and never fix it back. My husband came home he went do a spot check on the truck and saw that. So it is my advice ch More

by brion1lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Mar 15, 2024 -

Courtesy Toyota of Brandon responded

Thank you for leaving your review with us. We're truly sorry to hear about the experience you had with your truck at our dealership. We understand how important it is for our customers to feel confident in the quality of our workmanship and the care we provide to their vehicles. We would like to speak with you further and will be reaching out. You can also contact me at your convenience, if you haven’t heard from us yet. Zack Kelley, General Manager, 813-246-3070

March 13, 2024

They got me in last minute and also repaired my car sooner than expected. My service advisor was extremely helpful and saved me some money on top of it. More

by Jonesn4fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rollin Seeley, Chris Cooprider, Todd Deny, Elizabeth Habig, David Errity, James Mortazavi
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March 12, 2024

Very efficient experience. The transaction was handled very well. This was the most “comfortable “ experience compared to other dealerships …. found they were very willing to More

by gibsondon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil), Alex Grant
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March 11, 2024

I was 2. Time in Brandon Toyota service perfect customer service perfect people thank you More

by najiuzeyiroglu
Recommend Dealer
Yes
Employees Worked With
Service
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March 10, 2024

Kevin my tech was courteous and very helpful. He even helped me with my phone pairing. More

by lrrodriguez56
Recommend Dealer
Yes
Employees Worked With
Kevin
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March 10, 2024

Super friendly staff and great service every time! I have bought my truck around 6/2023 and dealer still calls to check how I like it, wishes happy birthday and much more! Service representatives are More

by rania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of all names since I have been coming for a year
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March 09, 2024

Quick service, professionally done. Everything explained. Sierra is a great service agent. Sunil is the best salesman you could ask for. More

by cvpacman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra, Sunny Varghese(Sunil)
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