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Courtesy Toyota of Brandon
Tampa, FL
1,467 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,467 reviews
February 15, 2024
Thank you Mr. Ryan🙋 for your outstanding work at Toyota. Every time I come in for service You are always consistent in how you treat me as a customer . Hopefully Ryan🙋 for your outstanding work at Toyota. Every time I come in for service You are always consistent in how you treat me as a customer . Hopefully your employer sees your work as well and reward you accordingly. Thank you for your service❣️ More
by Beloved
Employees Worked With
Mr Ryan Messerschmitt
February 14, 2024
I was very pleased with the my Sienna purchasing experience. In contrast to other car dealers that I have worked with my sales representative David Snead was very patient, applied no pressure and p experience. In contrast to other car dealers that I have worked with my sales representative David Snead was very patient, applied no pressure and provided me with good information. I was also pleased with the financial service provided by Ruben Ordonez at the time of sales. More
by Howardrv
Employees Worked With
David Snead, Ruben Ordonez
February 12, 2024
I took my car in for new tires and Ryan Messerschmidt helped all the way, kept me informed about everything else that's going on with my car! helped all the way, kept me informed about everything else that's going on with my car! More
by aheldavis08
Employees Worked With
Ryan Messerschmidt
February 09, 2024
Pros: Service completed as requested, customer amenities were very adequate, and my service manager was very kind, considerate, and helpful. Cons: Foul language, loud environment, and just impossible to were very adequate, and my service manager was very kind, considerate, and helpful. Cons: Foul language, loud environment, and just impossible to work in. Upon arriving and as I waited for someone to check me in, one of the service reps kept cursing and cursing as part of his casual conversation. While I’m not a prude, I do not find this to be very unprofessional. Once I entered the customer lounge area, it was quite loud with multiple TVs, blaring multiple movies. Within the first few minutes of being in the area, I saw several things that were not appropriate on the TVs for an all age audience. Since I had to come during my work time, I was attempting to complete some work while waiting in the area, but due to the extreme volume of the TVs and multiple salesman yelling across the area, it was virtually impossible. I did query about a quiet room to be able to take a conference call and was directed to the mother’s room. Upon entering the mother’s room, the music was so loud that there was no way I could take a call in there. Thankfully, the children’s room was empty And I was able to sit in the very small chairs and complete my conference call in there. The scheduling process was online, which was fine, but I did not realize it was still a first come, first serve type of situation. I had to wait in upwards of 1.5 hours for an oil change and tire rotation. Not acceptable. As far as I can tell, the service was completed as requested. Again, my specific service rep was very nice. Overall, this was not a great experience. I will most likely find a different dealer next time. More
by Mindyk
Employees Worked With
Cannot remember
