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Courtesy Toyota of Brandon
Tampa, FL
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,469 reviews
January 25, 2024
good afternoon, I had taken my time to do this survey because I was really very upset, but now with a cool head I commented on my experience in this deeler, I have frequented it in recent months because because I was really very upset, but now with a cool head I commented on my experience in this deeler, I have frequented it in recent months because I live in riverview and it is the closest but now I prefer apathy drive more after my experience, I took my truck for an oil change and in the service they detected an important damaged part called the passenger Axel which was liquidizing grease. They offered me to replace it with a new one for almost 1300 dollars which at the time I rejected it because I was not prepared for that expense. I started to think why, having a Toyota truck, is this part going to be damaged so quickly and if so, why doesn't Toyota assume this damage? That's what I asked myself. so I consulted my GPS and found another one called Gettel stadium Toyota which they explained to me that Toyota has a 5-year 60 thousand mile warranty which conditions that my vehicle was in the range, which I felt relieved since they helped me and they replaced the part without paying a single dollar, then he asked me why Toyota courtesy of Brandon didn't explain this to me from the beginning well I think their intentions were not good they just wanted to collect the money, so from now on I'm going to drive and you take my Toyota vehicles even further to do my future services so thank you for nothing More
by Elio_figueira
Employees Worked With
Servicio
January 24, 2024
My purchase experience with courtesy Toyota was great, the price and final numbers didn’t change at sign time, transparent and honest transaction. The details used car didn’t satified me, they took care o the price and final numbers didn’t change at sign time, transparent and honest transaction. The details used car didn’t satified me, they took care of them, highly recommended and will keep servicing my other Toyota with them, thank you!!& More
by Leyter
Employees Worked With
Joe Conley
January 21, 2024
Always try to do the best for me since i go there Vincent from service help me a lot to make a decision on maintenance for my car offering me coupons and real options from service help me a lot to make a decision on maintenance for my car offering me coupons and real options More
by laurenarenas29
Employees Worked With
Vincent
January 20, 2024
Prompted Services, cordiality and professionalism. Excellent communication and clear time of completed jobs. Zac was attentive to my needs and share some services recommendations without been aggressi Excellent communication and clear time of completed jobs. Zac was attentive to my needs and share some services recommendations without been aggressive. Great overall experience! More
by Hulk
Employees Worked With
Zac
