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Courtesy Toyota of Brandon
Tampa, FL
1,531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 12, 2024
I took my car in for new tires and Ryan Messerschmidt helped all the way, kept me informed about everything else that's going on with my car! helped all the way, kept me informed about everything else that's going on with my car! More
by aheldavis08
Employees Worked With
Ryan Messerschmidt
February 09, 2024
Pros: Service completed as requested, customer amenities were very adequate, and my service manager was very kind, considerate, and helpful. Cons: Foul language, loud environment, and just impossible to were very adequate, and my service manager was very kind, considerate, and helpful. Cons: Foul language, loud environment, and just impossible to work in. Upon arriving and as I waited for someone to check me in, one of the service reps kept cursing and cursing as part of his casual conversation. While I’m not a prude, I do not find this to be very unprofessional. Once I entered the customer lounge area, it was quite loud with multiple TVs, blaring multiple movies. Within the first few minutes of being in the area, I saw several things that were not appropriate on the TVs for an all age audience. Since I had to come during my work time, I was attempting to complete some work while waiting in the area, but due to the extreme volume of the TVs and multiple salesman yelling across the area, it was virtually impossible. I did query about a quiet room to be able to take a conference call and was directed to the mother’s room. Upon entering the mother’s room, the music was so loud that there was no way I could take a call in there. Thankfully, the children’s room was empty And I was able to sit in the very small chairs and complete my conference call in there. The scheduling process was online, which was fine, but I did not realize it was still a first come, first serve type of situation. I had to wait in upwards of 1.5 hours for an oil change and tire rotation. Not acceptable. As far as I can tell, the service was completed as requested. Again, my specific service rep was very nice. Overall, this was not a great experience. I will most likely find a different dealer next time. More
by Mindyk
Employees Worked With
Cannot remember
February 08, 2024
I worked with Claire Morrow for purchasing a new car for my wife. She was very honest and helpful through the process. Would highly recommend Claire! my wife. She was very honest and helpful through the process. Would highly recommend Claire! More
by Austin Bloom
Employees Worked With
Claire Morrow
February 08, 2024
This dealership has great sales and service. I love the atmosphere. No pressure anywhere. This is a place where you make the decisions on your vehicle. I love the atmosphere. No pressure anywhere. This is a place where you make the decisions on your vehicle. More
by bigwillylaw
Employees Worked With
Service department
February 07, 2024
My experience at Toyota Brandon was excellent. My sales representative was Nick Belanger. Nick was easy going and didn't put any pressure or ask for our credit score right away. He understood wha My sales representative was Nick Belanger. Nick was easy going and didn't put any pressure or ask for our credit score right away. He understood what we were looking for and got us what we wanted. He Work in our favor. Manager Nikkios was fair in our deal and was welling to work with us for other options . I didn't meet a manager Daniel but he actually approved a nicer deal and we accepted. Thanks guys. Definitely would refer Nick and Toyota Brandon. 5 stars More
by Oscarespin158
Employees Worked With
Sales Nick Belanger, Manager Nikkios and manger Daniel
