Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Toyota of Brandon
Tampa, FL
1,472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,472 reviews
December 21, 2023
I always get what I expected from the dealership or some days I received more than that. I thank the crew for their experience and their professionalism. days I received more than that. I thank the crew for their experience and their professionalism. More
by JGD
Employees Worked With
Vincent
December 21, 2023
We had a very pleasant experience. Doing business with Greg Smith was easy. He was honest and got us a good deal from the beginning. Thank you Doing business with Greg Smith was easy. He was honest and got us a good deal from the beginning. Thank you More
by bear16942
Employees Worked With
Gregg Smith
December 20, 2023
We had a wonderful experience. Very professional and knowledgeable. I recommend their services with the highest qualifications Very professional and knowledgeable. I recommend their services with the highest qualifications More
by Domingo & Rita
Employees Worked With
Service department- Alphonso Dominck
December 18, 2023
I went to the service center because my car was making noise when I go over speed bumps. I had to wait over 2 hours just for a diagnosis, and then I was told the strut needed to be replaced, costing over noise when I go over speed bumps. I had to wait over 2 hours just for a diagnosis, and then I was told the strut needed to be replaced, costing over $1000. They said I could drop off the car the next day and get a loaner, but when I did, they said no loaner was available, so I had to take Lyft. The following day, after receiving a text that my car was ready, I paid the full amount and took the car, but it still had the same noise. Jeffery, the advisor, was unhelpful and argumentative. I was told to bring the car back the next day at 3:00 pm for further inspection, but when I arrived, they didn't check the car as promised because the mechanic who worked on it was off duty. It's frustrating that they scheduled the appointment when no other mechanics were available. I contacted Toyota corporate and opened a case. During the investigation, I discovered that Jeffery never updated the system with my visit or the work performed. It's suspicious and concerning why this wasn't updated. I have to return to get it checked again, and I plan to follow up with Toyota corporate and management regarding this matter. More
by Johnfayez30
Employees Worked With
Jeffery Susana
