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Courtesy Toyota of Brandon
Tampa, FL
1,472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,472 reviews
July 13, 2023
The beginning of July I brought my 2007 Toyota Tundra in my minor work on a door hinge and windshield wiper sprayer. After going through my vehicle they claimed my truck needed over $4700.00 worth of repai my minor work on a door hinge and windshield wiper sprayer. After going through my vehicle they claimed my truck needed over $4700.00 worth of repairs. This included a timing belt, rear main seal replacement, o-ring, other gaskets and seals, and lastly a tune-up. First of all, my vehicle recently had a tune-up and timing belt replacement. The oil leak was so minor two other mechanics from other auto shops stated it was not causing enough oil to even add additional oil between changes. Brandon Toyota policy of recommending repairs be done is highly questionable. I would be very leary about any work they recommend on a vehicle. Always get a second opinion because clearly they are fabricating their repair recommendations. More
by rorydavis
Employees Worked With
Service customer rep
July 01, 2023
I purchased a Toyota truck from my salesperson, Claire Morrow. She did an excellent job of listening to my needs and desires as I searched for my new vehicle. My vehicle gets Rave Reviews from everyone! Morrow. She did an excellent job of listening to my needs and desires as I searched for my new vehicle. My vehicle gets Rave Reviews from everyone! Thanks, Claire! More
by Mark H.
Employees Worked With
Claire Morrow, Nate Auvil
June 30, 2023
Very helpful also very professional, I moved from NY to FL and was in need of a car. Was referred by a family member to visit Toyota. I don’t regret it my sales person Kaydian was the best I recommend her FL and was in need of a car. Was referred by a family member to visit Toyota. I don’t regret it my sales person Kaydian was the best I recommend her to anyone. The process was so smooth and stress free. Thank you for all you did and I am very happy with the choice of car and choosing Toyota More
by sylviafigueroa322
Employees Worked With
Kaydian
June 21, 2023
I purchased a used Camaro from here. My salesman was Roger Mukherjee. I highly recommend Courtesy Toyota of Brandon. ask for Roger for sure. i have bought many vehicles during my life, a My salesman was Roger Mukherjee. I highly recommend Courtesy Toyota of Brandon. ask for Roger for sure. i have bought many vehicles during my life, and not once have I ever had such an excellent experience than I did here. They dont do the high pressure sales, and the finance department obviously bends over backswords to get the best deal for you. They also dont add any of those "addendums" like the so called buyer return, or paint coating or whatever that they tack on 5-10k on the sticker price. None of that at this dealer. They are straight arrows and dont hide stuff to spring on you later when they think you are vulnerable and sold on the car no matter what. I live in Atlanta but would be more than willing to travel to Brandon if I ever am looking at another vehicle without hesitation. More
by johnrcason
Employees Worked With
Roger Mukherjee
June 15, 2023
Service department is great. Took my car in for oil change and general service. They were professional and had my car in and out quickly. Everything was done to ensure my car was Took my car in for oil change and general service. They were professional and had my car in and out quickly. Everything was done to ensure my car was safe. This is my “go to” for anything mechanical I need. More
by brenda_davis62
Employees Worked With
Todd Deny
May 22, 2023
Very pleasant experience. It is obvious the staff enjoys working here. I ave been to many dealerships and this is by far the best service operation I have seen. It is obvious the staff enjoys working here. I ave been to many dealerships and this is by far the best service operation I have seen. More
by Kisimulw
Employees Worked With
Nano Susana
May 10, 2023
I been bringing my 2018 Toyota Limited 4Runner here for over 5 yrs and the Service is Always Great,Kind Staff and They do I good job and get me on my Way,Thxs!!! over 5 yrs and the Service is Always Great,Kind Staff and They do I good job and get me on my Way,Thxs!!! More
by Csean59
Employees Worked With
Joshua
April 28, 2023
3 mons. with 2023 tacoma,SETF for loan -terrable.,New windshield took 3 days to complete-terrable.Bed extender service info and required install-terrable. was with 2023 tacoma,SETF for loan -terrable.,New windshield took 3 days to complete-terrable.Bed extender service info and required install-terrable. was considering buying another vehicle or two,,,now must seriously reconsiderdue to poor customer service.Want more details call me 813-300-7902. More
by adogable
Employees Worked With
service and parts dept., Hank Keller
April 13, 2023
*ATTENTION ACTIVE DUTY MILITARY*. DO NOT PURCHASE YOUR CAR FROM COURTESY TOYOTA OF BRANDON. I purchased a vehicle on March 2023 as a military service member currently stationed overse DO NOT PURCHASE YOUR CAR FROM COURTESY TOYOTA OF BRANDON. I purchased a vehicle on March 2023 as a military service member currently stationed overseas (out of state). I presented them with the affidavit for Service members claiming an exemption from Florida Sales Tax and the Affidavit for initial registration fee exemption. Despite multiple conversations with the Sales Manager and Finance Manager, I was assured and Promised; this would be reimbursed through the state tax collector and/or DMV. Beyond 30 days, I still do not have my TAG / Registration. The Florida DMV will not honor TAX reimbursement as this was supposed to be done at the dealership. Despite numerous phone calls and attempts to recontact any manager, It has been over 48 hours since a phone call has been returned. The negligence to policy and customers from Courtesty Toyota directly reflects managerial leadership and attention to detail. Due to the ignorance of state and federal policies, I would not recommend this dealership to any military member or veteran. More
by Military Customer
Employees Worked With
Mike Schepise
April 01, 2023
Michael Jimenez was very professional and polite. I arrived an hour earlier of my appointment and he told no problem and took care of me. I told him what I wanted done on my car and he listened to me I arrived an hour earlier of my appointment and he told no problem and took care of me. I told him what I wanted done on my car and he listened to me. He told it would take an hour and sent me message when car was ready. He provided me details of things that need to be done. Thank you, Michael for taking care of my Camry XSE service yesterday, Friday, March 31, 2023. Excellent customer service. More
by wnd.rdrgz
Employees Worked With
Service, Michael Jimenez
