Back

Courtesy Toyota of Brandon

Tampa, FL

4.6
1,497 Reviews

9210 E Adamo Drive

Tampa, FL

33619

Directions

By Type

Showing 1,497 reviews

November 19, 2023

I had a bad experience from the sales department when i bought my car, but the service experience this time was excellent, both in terms of timing n pricing, it was a pleasure to get my car serviced. More

by ashok choudhary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
November 18, 2023

This facility tried to justify a poor inspection and service. Nobody’s perfect, but not owning a mistake is inexcusable More

by tomkovach61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department , Mike Schepise
Nov 22, 2023 -

Courtesy Toyota of Brandon responded

Tom, We appreciate you taking the time to share your feedback with us, and we're truly sorry to hear about the dissatisfaction with the inspection and service you received. Our goal is always to provide thorough and accurate service, and if we fell short in this instance, we sincerely apologize for any inconvenience caused. We would like to speak with you further about your experience. We will be reaching out, but if you haven’t yet heard from us, please contact me. Zack Kelley, General Manager, 813-246-3070

November 18, 2023

The product specialist did a real awesome job thru the whole process. The financial service manager was very pushy and made us feel uncomfortable with the sales pitch of trying to sell us a warranty. He w More

by TacomaX3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Binnion, Julio Arenas
November 18, 2023

Courtesy Toyota of Brandon is where I take my car for service. They are always very professional and knowledgeable. Customer care is exceptional! More

by Fredsmom09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 18, 2023

I came in for the Tacoma first service. Facility was clean and comfortable. My service manage Nano was thorough, professional and friendly. My truck was done quickly. More

by jmartau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nano
November 17, 2023

Service for my Rav 4 was fast and easy today. Will be coming back for my next service. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Garner
November 17, 2023

This is the fourth year going to this dealer and always have had a great experience, staff is always kind and friendly, services are done right and conveniently quick More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
November 17, 2023

Great service very helpful staff . This is the best car dealer I have ever used. More

by catwoman2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name
November 16, 2023

David Snead made the purchase of the car a pleasure and easy. Because of our dealings with David, we would recommend Courtesy Toyota to anyone we meet who is in the market for a vehicle. Besides David, the More

by mestricker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Snead
November 16, 2023

The service attendant, Sierra, was unprofessional, dismissive and rude. She didn't process my paper work when service was completed but pass it onto another worker, she was busy having casual conversa More

by Jamgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sierra
Nov 21, 2023 -

Courtesy Toyota of Brandon responded

Thank you for your review. I sincerely apologize for the unpleasant experience you had with us. We deeply regret any inconvenience caused during your visit. Your time is important, and we are committed to providing efficient and courteous service. We would like to speak with you further about your experience and hopefully restore your faith in us. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

...
73
...