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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,497 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,497 reviews

November 16, 2023

We have purchased our last 5 vehicles here. Very happy with our purchases and the service center. More

by zoemilie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
November 16, 2023

First time here and it was great. Appointment was on time and took less than the estimated time to complete. My service advisor, Mohammed, was also great. He kept me informed every st More

by Ryan2577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed in Service
November 16, 2023

Had to walk around looking for someone to help me once I pulled in the garage. Was plenty of people there and they didn't appear to be to busy. When I got someone evidently I found out later they were suppo More

by Don
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 21, 2023 -

Courtesy Toyota of Brandon responded

Don, We appreciate your feedback. I want to extend my sincere apologies for the inconvenience you experienced during your recent visit to our service center. It is disheartening to hear that you had difficulty finding assistance upon arrival and that there was a lack of communication regarding the status of your vehicle. Our team is committed to providing a seamless and customer-friendly experience, and it's clear that we fell short in this instance. I would like to speak with you further about your experience. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

November 15, 2023

I don’t think having an appointment seems to matter. It takes 2.5 to 3 hours to get the oil changed. More

by mikehommelpcs
Recommend Dealer
Yes
Employees Worked With
Edwin Navarez
November 14, 2023

Fast friendly and reliable. They let you know if they find any issues or possible issues send you a picture of it. Thanks More

by slbeaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
November 14, 2023

Friendly, courteous, and kind. Everything was done correctly and in a timely manner. Highly recommend them to my neighbors! More

by sdefraties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
November 14, 2023

The person who helped me this time did a fantastic job but my last experience was not so good. More

by donita5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Nasser
November 14, 2023

The advisor was very good, kept me informed and got the work done on time as promised. More

by shobaj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra, Abbas
November 12, 2023

Very efficient system, plenty of agents to take care of you and done in half the time estimated. Mohammed was very professional and friendly More

by duckgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
November 11, 2023

Always professional and helpful bought 4 Toyotas so far hopefully a few more always go there for service More

by Ken1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Keller, Sunny Varghese(Sunil), Tommy Whelan, Mario Canal, Alex Grant, Mike Schepise
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