Courtesy Toyota of Brandon
Tampa, FL
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Getting my first car with courtesy! Sunny helped me with that. And he does delivers on his promises. He is knowledgeable and helps you with all your queries and concerns. Sunny helped me with that. And he does delivers on his promises. He is knowledgeable and helps you with all your queries and concerns. More
I've been a Toyota girl for over 29 years. I've purchased several models over the years. Hank Keller is the best Sales Expert and has been my sales rep for years. Hank is attentive, listens I've purchased several models over the years. Hank Keller is the best Sales Expert and has been my sales rep for years. Hank is attentive, listens to what you want and helps you find it, answers your questions, professional, kind, and has a great sense of humor. Hank will always be part of my family. He's the best there is! More
Excellent service and care from the service department. Everyone was friendly and knowledgeable. I will continue to take all my vehicles here for regular maintenance Everyone was friendly and knowledgeable. I will continue to take all my vehicles here for regular maintenance More
Brought in my 2010 Prius for an oil change and tire rotation and full inspection. The car needed additional work. I was given a timeline, which was kept and I was pleased with the work. Very busy but g rotation and full inspection. The car needed additional work. I was given a timeline, which was kept and I was pleased with the work. Very busy but got everything needed in a timely manner! Thanks and special mention to Kevin G. Who even helped me get lunch! More
The best - working with William Ross there. Very patient, answering all my questions and with no pressure providing me the best price on my ideal Camry with the best trade in value! Very patient, answering all my questions and with no pressure providing me the best price on my ideal Camry with the best trade in value! More
So much for the free oil change when purchasing a new car. Avoid this place at all cost. Almost $300.00 for the oil change and alignment that I was shocked that I need on a car with under 10k miles. Neve car. Avoid this place at all cost. Almost $300.00 for the oil change and alignment that I was shocked that I need on a car with under 10k miles. Never again More
Worst service I’ve ever had at a car dealership. Arrived 10mins. early for an Appointment. Told them I would be in the lounge. Over 2hrs latter I receive a message that it was going in for service. Arrived 10mins. early for an Appointment. Told them I would be in the lounge. Over 2hrs latter I receive a message that it was going in for service. An hour latter I receive a message that there were a couple of issues that they needed my approval to fix and they took it off the rack. So now I would have to wait for a vacant rack to fix at least one of the issues. Really! What is the purpose of making an appointment? More
WORST on-line scheduling tool for service EVER! No way to indicate if you want to wait for your vehicle. They assume you are dropping it off and they can keep it all day. No way to select which adv No way to indicate if you want to wait for your vehicle. They assume you are dropping it off and they can keep it all day. No way to select which advisor you want. Forced to select 5,000 or 10,000 mile service when all I wanted was the first 6 month free maintenance. The other Toyota dealerships have an on-line scheduling tool that is easy and accurate. Why can't this one be the same? More

