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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,607 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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1,607 Reviews of Courtesy Toyota of Brandon

September 22, 2025

Everyone is very pleasant and courteous and helps with a smile. The dealership is very clean and comfortable. More

by dacoulon813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Naranjo
September 21, 2025

Bait and switch specialists. Advertised price, even on stickers, is never what you’ll pay. And whatever you do, DO NOT give your phone number or email address to them. You’ll be More

by CharlieD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunny Varghese(Sunil), Ion Baker, Mike Schepise, Nate Auvil
Sep 23, 2025 -

Courtesy Toyota of Brandon responded

Hi Charlie, We're sorry to hear about your experience and take your concerns seriously. We aim for transparency in all pricing and communication, and your feedback will be reviewed with our team. I’d appreciate the opportunity to speak with you directly to better understand what occurred. Zackery Kelley, General Manager Courtesy Toyota 813-523-8649

September 20, 2025

Purchase process was smooth and we were able to get the desired vehicle in a reasonable amount of time. Dealership did a good job at locating the specs we wanted. More

by lmaddx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Tavarez
September 17, 2025

Tam was great and everything went fast once we had a deal. Treated very well. More

by insides-stylish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tam Waisan
September 15, 2025

Hank K was a great salesman. No pressure. Very accommodating and knowledgeable. Gave us great money for our trade ins. More

by mmcglade
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hank Keller
Sep 15, 2025 -

mmcglade responded

We highly recommend Hank K. He gave us such a deal we traded in 2 cars!

September 14, 2025

Very kind employees and super quick service. Highly recommend very easy process!! Thank you guys! More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Keller, Sunny Varghese(Sunil), Tommy Whelan, Mario Canal, Alex Grant
September 13, 2025

My last service was greater that my priors. I believe the service agent was excellent and make the difference. I will continue to service at this dealership. More

by Mario B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
September 11, 2025

Picked up a 2023 Tundra and while the experience started out somewhat positive it went south FAST. After the sale I got home, went to use the under seat storage and it was a disgusting mess and never cleane More

by Lochanrkali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Sep 12, 2025 -

Courtesy Toyota of Brandon responded

We're truly sorry to hear about the issues you've encountered with your Tundra. This is far from the standard we strive to uphold. Your concerns regarding cleanliness, key fobs, tire pressure, and communication are serious, and we’d like the opportunity to make things right. Please reach out directly so we can work toward a resolution. Zackery Kelley, General Manager Courtesy Toyota 813-523-8649

September 10, 2025

This is the first time I was there - not really expect to have a trade but it came out excellent .. This dealer staff was so friendly ,helpful at first and then it’s pretty fast to found the nice car with th More

by nthuyvy30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Snead
September 07, 2025

No need to make an appointment, it means absolutely nothing. Check behind their work before you leave. I went in to have a battery replaced and they put the wrong battery in and if I hadn't checked I w More

by redhealerred
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Name not listed.
Sep 09, 2025 -

Courtesy Toyota of Brandon responded

We sincerely apologize for the frustration and inconvenience you experienced. Your time and safety are incredibly important to us, and it's clear we fell short during your visit. We'd appreciate the opportunity to speak with you directly to make things right and regain your trust. Amorette Tweed Service Manager, Courtesy Toyota 813-349-4609

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