Covert Cadillac Bee Cave

they did a great job and gave me great pricing on my oil change and new tires great customer service change and new tires great customer service More

From the get-go we felt heard; HUGE thanks to Tom, John Raphael, and their teams Raphael, and their teams More

Excellent customer service by Aaron as well as the entire team. The service folks handled an issue with a great attitude as well. team. The service folks handled an issue with a great attitude as well. More

Professional and Attentive - Responded to questions and provided clear answers. Consulted with others when necessary for clarification. Demonstrated good overall product knowledge. provided clear answers. Consulted with others when necessary for clarification. Demonstrated good overall product knowledge. More

Everything went quick and smooth without any problems. And the staff were very friendly can’t complain about anything. And the staff were very friendly can’t complain about anything. More

Customer service is not up to the dealerships in my area. For instance, I am from Salado which is about 1.5 hrs drive, dealerships in my area make you login on the app and unlock a door just to ensure that e For instance, I am from Salado which is about 1.5 hrs drive, dealerships in my area make you login on the app and unlock a door just to ensure that everything is functional for you, they sit with you while you call Onstar to get onboarded. None of these items were a priority. My points were not added to the app for over a week, I am 3 weeks in and my car is still not in the app, so I cannot purchase the items that I want with my points. There is a recall for the headrest in the 3rd row, when they wanted to schedule it to be fixed they are telling me that it is not something I can sit and wait for, I need to leave it. Am I supposed to pay an Uber to take me home 1.5 hrs? I will not be recommending this dealership. They also sent my deal to 8 companies for financing, so they could make more money on the back end, which cost me several points off of my credit score. They were not going to make enough from the ones that I have great credit with. I will be refinancing in 3 months. Garlyn Shelton's prices may be a little more, but the customer service is worth it. More

These guys so a great job. They helped her out with a loaner car, and they guided her through the repairs process. They helped her out with a loaner car, and they guided her through the repairs process. More

Everyone’s so polite and helpful trying to take care of my service and sales needs my service and sales needs More

This is a very prestigious dealership. They really listen to your needs their address your needs the cell pressure is very low and very fair. I loved the car I purchased. I’ve asked him to They really listen to your needs their address your needs the cell pressure is very low and very fair. I loved the car I purchased. I’ve asked him to look for another car for me and if I’m lucky, they’ll find me another one. More

Great during the sale awful after the sale is completed. Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month f Can not get any assistance form them for a simple issue. They punt problems more than any football team. It is ridiculous. Been trying over a month for a simple resolution but since they sold me the car I guess thats all they have time for. More