
Covert Cadillac
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Gavin Baker was a fun guy to go on a test drive with. It was all about taking time to check out all the features on the car and how they can be used and less about making a sale. Cory Rutherford was also ex was all about taking time to check out all the features on the car and how they can be used and less about making a sale. Cory Rutherford was also excellent to work with and helped get the numbers to a place where we could make the sale happen. Both are great and very personable guys - would highly recommend. More
First time buying a car online and having it delivered to my house. This was much smoother than I expected.Chris Tropiano was very professional. He arrived at my home on time with the car and the paperwork. my house. This was much smoother than I expected.Chris Tropiano was very professional. He arrived at my home on time with the car and the paperwork. I’m extremely pleased with the service and the car. More
I was looking to buy my first car and from the moment I called Covert Cadillac, Cory was very helpful! He was very considerate of my time and what I wanted. There was no pressure! He was friendly and I lov called Covert Cadillac, Cory was very helpful! He was very considerate of my time and what I wanted. There was no pressure! He was friendly and I loved the place! If y’all are looking to buy a car I recommend Cory! More
Chris was so great to work with! He walked me through the entire process and he explained everything throughly. I was in a hurry so he went above & beyond & spent most of his day getting my new vehicle ready entire process and he explained everything throughly. I was in a hurry so he went above & beyond & spent most of his day getting my new vehicle ready which he personally delivered. This was by far the best car buying experience I’ve ever had! I would give 100 stars if I could! More
Chris worked with me to get the car I wanted for my birthday. Thanks for all your work to get the car I came for, I'm truly happy with my purchase and the service received! birthday. Thanks for all your work to get the car I came for, I'm truly happy with my purchase and the service received! More
To all the living people who need a vehicle definitely go to Covert the sales team was remarkable, professional and honest dressed great very attentive in every aspect. Cory Rutherford a fellow Navy veteran to Covert the sales team was remarkable, professional and honest dressed great very attentive in every aspect. Cory Rutherford a fellow Navy veteran and brother and Gavin Baker went beyond anyone at any dealership around. Paul Fuqua the financial mgr. was awesome explained everything in detail no hidden fine line garbage and will get you remarkable unheard of interest rate and best payment deal as well as offer you the right warranties and low down payment and payment extension. The man is a genius. I have been trying to get a reliable vehicle for 3 months due to poor rides, unprofessional sales people, dishonesty and manipulation. Trust me you won't get that at Covert they have a vast inventory that are like show room cars and a honest non inflated price. Trust me when I say you won't be sorry. My new family. They also have a honest top notch service dept you can count on every vechice goes through a serious inspection process. I love my ride. You want a smooth ride and deal look no further. These people deserve a metal and a pay raise I mean it. More
Chris Is truly amazing Chris new what I wanted a made it happen enjoyed working with Chris he made the whole process smooth and wonderful thank you!! happen enjoyed working with Chris he made the whole process smooth and wonderful thank you!! More
Chris Tropiano made this long distance purchase, (we live in upstate New York), painless and gave us confidence in our purchase. He did everything for us and kept us up to date on the entire process, from ou in upstate New York), painless and gave us confidence in our purchase. He did everything for us and kept us up to date on the entire process, from our first inquiry to delivery. Mr. Tropiano answered all our questions, and was very pleasant and respectful to my husband and I. The car is exactly as described. We are beyond happy with our slightly used XT5. I recommend Covert Cadillac and Chris Tropiano to anyone looking to buy a car, in state or out. They were terrific! More
I recently purchased a 2015 Cadillac Escalade from Covert. Very nice guys and the price was pretty good (which is reflected in my review). Just disappointed in the Customer Service side of things. Aft Covert. Very nice guys and the price was pretty good (which is reflected in my review). Just disappointed in the Customer Service side of things. After about an hour of owning the vehicle on my drive home, I noticed a piece of trim flapping in the wind. I reached out to my Sales Rep and sent a picture. The next morning, I found a piece of trim on the passenger side door handle that literally falls out if its bumped too hard, so again I sent a picture and a message. Later that same day, I noticed the trim around the speakers on the back side of the passenger seat was not attached and coming away from the speaker frame so I sent another picture and a message. This morning I was told, "I sent you a videos of the interior and exterior and we did a walk around prior to you signing any documents." Are these items a huge deal, no they aren't and I will just pay to get them fixed. Its just very disappointing that I have owned the vehicle for just over 4 days and have three items that I will have to pay to have fixed already. If I had owned the vehicle for a month and some items were noticed, that would have been one thing but less than a week, come on guys. I feel this could have been handled differently and therefore I will not be returning to Covert for any future vehicle purchases. See updates in the responses. Completely lied to, not only me but screwing over a fellow Cadillac Dealership too. That says something. More
This is our second car we have bought from Covert and Chris has helped us both times. He is my “go to” for making car shopping and buying stress-free. Thank Chris for pleasant and patient demeanor. Chris has helped us both times. He is my “go to” for making car shopping and buying stress-free. Thank Chris for pleasant and patient demeanor. More