I chatted in on a Sunday to inquired about pricing on a recently arrived Escalade. Cory Rutherford answered all my questions and promised to send more photos the following morning when back in the office. Photos arrived bright and early the next day, I ran over to see the car (with a toddler in tow), and he was very patient and conversational as I wrestled a car seat into it for a test drive. He let me take the car home overnight to show my husband, and when we returned there was a no-haggle, friendly conversation on pricing, which we were pleasantly surprised with. We always buy slightly used cars and drive them for quite a while, so we were looking for the right fit for our family (but had never had a Cadillac before). Cory definitely went above and beyond to explain things and take time and give no pressure, and I really can’t be happier with the experience.