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Covert Cadillac
Austin, TX
1,031 Reviews
Discover Covert Cadillac – Austin’s Premier Cadillac Dealership Since 1909
For over 116 years, Covert Cadillac has proudly served Austin, Round Rock, Cedar Park, Leander, Liberty Hill, Georgetown, and the greater Central Texas region with an unmatched legacy of luxury and service. As a family-owned and operated Cadillac dealership, we specialize in new Cadillac models, Certified Pre-Owned Cadillacs, and a wide selection of quality used vehicles from various makes and models.
At Covert Cadillac, we’re committed to delivering a red carpet vehicle experience from start to finish. Whether you're shopping for a luxury sedan or a performance SUV, our expert sales team is here to guide you every step of the way - with competitive financing, seamless trade-ins, and transparent pricing.
Our dedication doesn’t end at the sale. Our factory-trained and GM-certified technicians are here to keep your vehicle running at its best. From routine maintenance to precision repairs, we service all GM vehicles with care, offering extended service hours and exceptional customer support to keep you moving.
Come see why generations of Central Texans have trusted Covert Cadillac.
Experience the Covert Commitment - where luxury meets legacy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,031 reviews
June 24, 2025
If transparency matters to you, be extremely cautious with Cadillac Covert. Let me be very clear: if they had been upfront as they claim to be, they would have started by saying their labor rate is $2 with Cadillac Covert. Let me be very clear: if they had been upfront as they claim to be, they would have started by saying their labor rate is $249/hour and that my warranty company only covers $170/hour. Instead, I was told, “They’re only covering half the cost,” which was misleading at best. I was also told that “the mechanic is going to take some time off the job and give me a $100 discount.” That turned out to be false. My warranty company approved 2.8 hours of labor, and it looked like this shop tried to inflate the time. Do I know that for a fact? No—but the way things played out sure makes it seem that way. They also never mentioned you were overcharging for parts, or that you were tacking on an $85 charge for a battery test after installing the battery. That was never explained upfront. In fact, a lot of important details were left out—including what actually got communicated to the warranty adjuster. Had I known the full picture, I would’ve stopped the work on my vehicle immediately. They claim to have highly qualified technicians, but an ASE certification for the shop just means one certified tech. I know you’ll say your people are GM or Cadillac-certified, but that just means they specialize in those brands. That doesn’t justify the lack of transparency. And here’s another red flag: they waived the diagnostic fee, but that wasn’t reflected in the warranty claim. Instead, the $85 battery test was added. Why? That makes no sense—unless it was a way to recoup cost without notifying me. They told me dealerships are always more expensive. That’s just not true. I take my GMC to Covert right next door, and they’ve actually been less expensive than independent shops I’ve used. So that argument doesn’t hold up either. Here’s the bottom line: they may not have lied, but they definitely weren’t honest or upfront—and that matters just as much. Because of the way this was handled, I lost the ability to make an informed decision about where to take my vehicle. They led me to believe my warranty company was shorting me—when in reality, they were. I was angry enough yesterday to consider canceling my warranty altogether. I even took my frustration out on AJ from the warranty company, which I’m not proud of—but to his credit, he calmly explained what might really be happening. And sure enough, he was right. I’m not sure how much prepaid maintenance I have left, but once it’s used up, I’ll be taking my business elsewhere—and that includes GMC Covert. If this is how Cadillac Covert operates, I have no reason to trust the sister shop next door, owned by the same people. I truly hope I never have to do business with this place again. More
by perezabhc
Employees Worked With
June 18, 2025
I’ve purchased my 3rd straight vehicle from Covert GMC and will continue to do business with this dealership. Great customer service and always willing to work with me and my budget. and will continue to do business with this dealership. Great customer service and always willing to work with me and my budget. More
by Joseorduna
Employees Worked With
Jake
June 12, 2025
My advisor, Gilbert, was excellent. He is very professional, informative providing stellar customer service! He’s a keeper Covert.. He is very professional, informative providing stellar customer service! He’s a keeper Covert.. More
by Mmreesing
Employees Worked With
June 04, 2025
Excellent service. I always wait in the lounge. The service took about 1.5 hours. If you could do anything improve the wait time of Customer who has an appointment and I always wait in the lounge. The service took about 1.5 hours. If you could do anything improve the wait time of Customer who has an appointment and was on time that would great. Also, I found out after booking the appointment that Mondays are discount day and that would have been helpful to know from the scheduler. More
by Jbarnes43
Employees Worked With
March 20, 2025
We had our transmission replaced at 124,000 miles on a 2018 Buick Enclave. Covert did a wonderful job and took care of every concern. Mark Cordez is our service coordinator at Covert and he is very capa 2018 Buick Enclave. Covert did a wonderful job and took care of every concern. Mark Cordez is our service coordinator at Covert and he is very capable and wonderful to work with. Not happy with the transmission but very happy with Mark Cordez. More
by mwreavis
Employees Worked With
Mark Cordez
March 03, 2025
I was recently in the market for a Cadillac and ended up deciding to go with a late model used one. I visited Covert Cadillac and met with Derek McNabb. He was extremely personable, down to earth and I grew deciding to go with a late model used one. I visited Covert Cadillac and met with Derek McNabb. He was extremely personable, down to earth and I grew to trust him very quickly. Unfortunately, the dealership didn't have exactly what we were looking for and Derek tried his very best to find one for us. I couldn't have been more impressed with him and even though we ultimately bought the car elsewhere out of town, I feel like I made a new friend. He was very professional but also a genuinely warm guy. More
by dantree1228
Employees Worked With
February 18, 2025
“The dealership charged me 250 dollars to diagnose my car, but they couldn’t find the problem and thought the transmission was the issue.” “And they offered to open the transmission and check it for 900 car, but they couldn’t find the problem and thought the transmission was the issue.” “And they offered to open the transmission and check it for 900 dollars. If it needed replacement, the total cost would be 9000 dollars.” “Because I didn’t accept that, I took my car to another shop.” “Another shop checked my car and found that it didn’t have a transmission problem. It just had an engine misfire, and they fixed it for 500 dollars.” “When I went back to the dealership and told them they misdiagnosed the problem and asked for a refund, they didn’t accept it and didn’t return my money.” More
by Kiyanoosh
Employees Worked With
Peyton
February 07, 2025
Pressed to trade-in a car you love is really hard. .., but my new car buying experience with Derek McNabb completely took the edge off! I recommend the professionalism, care, and attention to detail re .., but my new car buying experience with Derek McNabb completely took the edge off! I recommend the professionalism, care, and attention to detail received from Derek and the Covert staff in keeping me rollin'! Thank you. More
by sweetlewiv
Employees Worked With
January 15, 2025
I visited the dealership through an online lead and Oscar was assigned to work with me. He was thorough, professional and did not use the typical sales tactics. He was also able to find the employer and othe was assigned to work with me. He was thorough, professional and did not use the typical sales tactics. He was also able to find the employer and other discounts we were qualified for without much hassle. He is on point and we were able to get the Lyriq within a few hours. Later noticed that some of the mats etc were missing and he was able to get those from the parts departments and made them available by the time I was ready to pick them up. Overall the interactions were very positive and I would highly recommend him. More
by RV
